Overview
Product Information on Freshdesk Omni
Updated 13th October 2025
What is Freshdesk Omni?
Freshdesk Omni Pricing
Overall experience with Freshdesk Omni
Control System Integrator Ii
50M - 250M USD, Services (non-Government)FAVORABLE
“Freshdesk Omni Offers Robust Features Yet Challenges in Automation Setup Remain”
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CRITICAL
About Company
Company Description
Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates globally.
Company Details
Company type
Public
Year Founded
2010
Head office location
San Mateo, United States
Number of employees
5001 - 10000
Annual Revenue
500M-1B USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Freshdesk Omni Reviews and Ratings
- Control System Integrator Ii50M-1B USDServices (non-Government)Review Source
Freshdesk Omni Offers Robust Features Yet Challenges in Automation Setup Remain
Our overall experience with Freshdesk Omni is quite good till now. It provides various features and functionality for customer service and support. It's quite a reliable platform and easy to use.
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