Customer Escalation Management Solutions Reviews and Ratings
What are Customer Escalation Management Solutions?
Customer escalation management solutions are systems and processes designed to handle situations where customer issues cannot be resolved at the first point of contact. These solutions ensure that such issues are prioritized and addressed efficiently by escalating them to more experienced or higher-level personnel within the organization. They often integrate...
Product Listings
Products 1 - 10 of 10
Sort by
HappyFox specializes in the provision of AI-driven support solutions to enable efficient customer and employee assistance. With a wide geographical presence spanning over 70 countries, the company has developed a range of tools that facilitate...
Show More Details
Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value...
Be the first to write a review.
Help Scout is a service tool focused on customer support. It offers features such as email and live chat for direct communication with users. It also includes the option to deliver necessary support content directly....
Be the first to write a review.
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of...
Be the first to write a review.
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps hundreds of thousands of customers worldwide simplify the connection...
Be the first to write a review.
Qualtrics is a software development company focused on creating digital products intended to enhance a variety of user experiences. This includes the development of tools for optimizing frontline experiences, fostering team performance, and designing user-friendly...
Be the first to write a review.
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by...
Be the first to write a review.
Sprinklr is an enterprise that aims to unify different teams to improve customer satisfaction. Established in 2009, the company initially observed that fragmented software solutions were disrupting the customer experience and stifling growth. To address...
Be the first to write a review.
Zendesk was founded in 2007 with the aim of revolutionizing customer experience by allowing businesses to shift their customer service to the online world. Zendesk facilities billions of conversations, linking an extensive range of brands...
Be the first to write a review.
Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the...
Be the first to write a review.