Overview
Product Information on Zoho Desk
Updated 13th October 2025
What is Zoho Desk?
Zoho Desk Pricing
Overall experience with Zoho Desk
Animateur Formateur
500M - 1B USD, Services (non-Government)FAVORABLE
“Zoho Desk intuitive interface facilitates streamlined and quick support delivery.”
Director Of Marketing
<50M USD, MediaCRITICAL
“Strong core ticketing and organization, but interface can feel outdated”
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
CRM Customer Engagement Center
About Company
Company Description
Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.
Company Details
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Zoho Desk Reviews and Ratings
- Animateur Formateur50M-1B USDServices (non-Government)Review Source
Zoho Desk intuitive interface facilitates streamlined and quick support delivery.
We have worked with Zoho Desk to facilitate better delivery of support services to our learners, trainees and all those visit our institution. It helps us to streamline the delivery of our support services by making it easy for us to engage with those who need support via multiple communication channels like live chats, audio calls and virtual meetings. Having Zoho Desk has helped us to improve our relationship with learners and trainees by making it easy for us to interact and engage easily. It also helps us to effectively manage all user cases and tickets that we receive from learners and trainees, helping us to resolve the reported issues quickly and more comprehensively.
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