Review Summary
See a synthesized overview of the key takeaways from verified reviews of Freshservice.
Overview
Product Information on Freshservice
Updated 4th May 2026
What is Freshservice?
Freshservice Pricing
Overall experience with Freshservice
Chief Financial Officer
Gov't/PS/ED <5,000 Employees, EducationFAVORABLE
“Freshservice: Reliable Reporting, Dashboard, and Collaboration Tools Enhancing Performance”
Freshservice is a reliable tool which offers strong reporting and dashboard which helps me to track the performance and also collaboration tools allow me to tag my teammates and can assign tasks.
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CRITICAL
About Company
Company Description
Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates globally.
Company Details
Company type
Public
Year Founded
2010
Head office location
San Mateo, United States
Number of employees
5001 - 10000
Annual Revenue
500M-1B USD
Website
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- Chief Financial OfficerGov't/PS/EdEducationReview Source
Freshservice: Reliable Reporting, Dashboard, and Collaboration Tools Enhancing Performance
Freshservice is a reliable tool which offers strong reporting and dashboard which helps me to track the performance and also collaboration tools allow me to tag my teammates and can assign tasks. - Operations Manager50M-1B USDRetailReview Source
Role-Based Authorization and Customized Dashboard Stand Out
I appreciate the support and the effort they make to understand and fix our requirements. Most of the time, we get a genuine alternative suggestions, which helps us ease the requirements.
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