Overview
Product Information on Get Well 360
What is Get Well 360?
Get Well 360 Pricing
Overall experience with Get Well 360
“Exploring Get Well 360's Innovative Approach to Patient Education”
“Great product, but difficult to support”
About Company
Company Description
Get Well, with over two decades in the field of digital patient engagement, stands at the forefront of personalized health care. The firm employs advanced digital technology that assists patients at respective points along the healthcare continuum. Get Well's digital engagement resources connect patients to pertinent information at their most needed times. This enhances operational scalability for hospitals, health systems, payers, and other risk-bearing entities, which can lead to improved outcomes and a more balanced healthcare system.
Company Details
Do You Manage Peer Insights at GetWellNetwork?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Get Well 360
Performance of Get Well 360 Across Market Features
Get Well 360 Likes & Dislikes
It was for this reason that the different features within Get Well 360 which include the educational videos and games seemed quite useful at first. They were a refreshing modification from conventional handouts and made the patient more receptive.
From the end user perspective this is a great product. We only use a handful of the available features, but from my understanding there are a lot more capabilities.
Some of the content updates were sparse and some patients felt the games became repetitive. This, however, was a drawback in the sense that the platform did not achieve its intended goals of patient education and recoverymanagement.
Consistent technical issues and lack of communication regarding changes. As I mentioned, our team is the first line of defense with supporting GetWell at our facility. However, GetWell makes changes to various configurations without telling us and we can walk in to 50-100 units down or incorrectly configured. We try to adhere to certain standards, but GetWell does not actively help us to do this.
Top Get Well 360 Alternatives
Peer Discussions
Get Well 360 Reviews and Ratings
- Internal Medicine<50M USDHealthcare and BiotechReview Source
Exploring Get Well 360's Innovative Approach to Patient Education
Get Well 360 has a novel patient education model and the potential of the features is quite high. However, it lacks more stimulating and regularly updated content to sustain patients attention and, therefore, improve its performance. - Audio Visual Specialist50M-1B USDHealthcare and BiotechReview Source
Great product, but difficult to support
From an end user perspective, this is a very good product. However from the technical side it is extremely frustrating. Our facility has had many technical issues since implementation. At our facility, our technical team is the first line of defense and typically if granted the access we could solve many issues on our own. Unfortunately, they are very inflexible with allowing us to support the system and insist that we go through their support. At times it can be hours before we get to the right person to resolve what should be a simple fix.