Overview
Product Information on GETPAID
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Overall experience with GETPAID
“Dashboard Organization and Multiple Payment Methods Enhance Payment Management Experience”
“Excellent product with poor help desk support”
About Company
Company Description
FIS is an enterprise deeply involved in the commerce and financial transactions that fuel the global economy. With a keen focus on supporting businesses and communities flourish, FIS continuously innovates in how the world manages payments, banking, and investments. FIS provides services to over 20,000 clients and operates at more than a million merchant locations spanning over 130 countries.
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Performance of GETPAID Across Market Features
GETPAID Likes & Dislikes
It makes the process of invoicing and payments automatic so I don't need to do it manually also I like how it supports multiple payment method which makes it reliable in my point of view.
workflows that we customized for our business. Analytics with collections. API for credit reports.
The platform is robust and clearly built for real-world financial operations, not just demos. Support is responsive and genuinely helpful.
I dislike that if I am doing the self service the available material is bit limited also it needs time to understand the payment related things properly.
Our only complain is the lack of assistance we've received after implementation last year. We put in service now tickets then need to get our sales rep involved to get them moving. Very disappointed with the back end support.
Like many enterprise tools, there's a learning curve up front. Some workflows could be more intuitive without needing guidance.
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GETPAID Reviews and Ratings
- Director Of Financial Aid50M-1B USDBankingReview Source
Dashboard Organization and Multiple Payment Methods Enhance Payment Management Experience
GETPAID is time saving tool for me as I can easily accept the one time payment and subscription smoothly also The dashboard is clear and organized which makes it easy to understand the cash flow. - Senior Manager, Strategic PartnershipsGov't/PS/EdEducationReview Source
Flexible Data Modeling Eases Complexity but Can Overwhelm Without Clear Objectives
Overall, it’s been a strong and reliable experience. The product is solid, and the people behind it make a complex space feel manageable. - Finance Office AssistantGov't/PS/EdEducationReview Source
Multiple Payment Methods and Built-In Invoicing Simplify Online Payment Process
GETPAID is a useful tool as it supports multiple payment methods which is helpful in getting paid in many ways. It has a wide range of integration options and takes no time to connect. - ACCOUNT CLERK50M-1B USDBankingReview Source
Direct Deposit Feature Simplifies Payroll But Tech Support Response Is Slow
GETPAID has a pretty good service which makes my experience good as I can do direct deposit which makes the payday relaxing and the statements are straight forward which is easy to understand. - DIRECTOR OF FINANCE50M-1B USDTransportationReview Source
DSO Improvement and Payment Matching Noted Despite Limited ERP Connectivity
Overall a solid invoice automation and collections software. It accelerates collections but has challenges with ERP integration.