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Logo of GETPAID

GETPAID

byFIS
in Invoice-to-Cash Applications
4.4

Overview

Product Information on GETPAID

Updated 13th October 2025

What is GETPAID?

GETPAID is a software designed to automate and optimize accounts receivable and credit management processes for organizations. The software provides functionalities such as invoice management, cash application, dispute resolution, and collections. It supports workflows for automating routine tasks and enables tracking of receivables and cash flow. GETPAID offers dashboards and reporting tools to deliver insights into credit risk and collections performance, allowing users to forecast cash and manage customer credit limits. The business problem addressed by this software is the need for efficient management of receivables, improved cash flow visibility, and reduction of manual efforts involved in credit and collections operations.

GETPAID Pricing

GETPAID software by FIS Global offers a pricing model typically structured as subscription-based, with fees that may vary depending on factors such as the number of users, customizations, and deployment options. The software is often priced according to usage volume, implementation requirements, and ongoing support and maintenance services. Direct consultation with the provider is usually required to receive detailed pricing tailored to specific business needs.

Overall experience with GETPAID

ACCOUNT CLERK
50M - 250M USD, Banking
FAVORABLE

“Direct Deposit Feature Simplifies Payroll But Tech Support Response Is Slow”

4.0
Dec 25, 2025
GETPAID has a pretty good service which makes my experience good as I can do direct deposit which makes the payday relaxing and the statements are straight forward which is easy to understand.
Senior Manager - Americas Credit & Collections
3B - 10B USD, Manufacturing
CRITICAL

“Excellent product with poor help desk support”

3.0
Nov 29, 2022
Development/build team was amazing to work with. Our sales person is awesome! Support through Service Now is incredibly poor.

About Company

Company Description

Updated 25th July 2024

FIS is an enterprise deeply involved in the commerce and financial transactions that fuel the global economy. With a keen focus on supporting businesses and communities flourish, FIS continuously innovates in how the world manages payments, banking, and investments. FIS provides services to over 20,000 clients and operates at more than a million merchant locations spanning over 130 countries.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1968
Head office location
Jacksonville, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.fisglobal.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: GETPAID
Deciding Factors: GETPAID Vs. Market Average
Performance of GETPAID Across Market Features

GETPAID Likes & Dislikes

Like

It allows me to manage the matter related to pay and payroll of the employees in one place. The process of sending payments is quick and can run payroll. I can track down the hours and can do the deduction correctly.

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Like

workflows that we customized for our business. Analytics with collections. API for credit reports.

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Like

reduction of manual work, improves DSO, delivers first-pass matching for payments and is easy to use with good customer support

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Dislike

Whenever I need tech support it delays in responding especially during peak hours which is disappointing. The interface is basic and not modern.

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Dislike

Our only complain is the lack of assistance we've received after implementation last year. We put in service now tickets then need to get our sales rep involved to get them moving. Very disappointed with the back end support.

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Dislike

Integration support is limited and requires custom build efforts. Constraints with deeper ERP connectivity. Deployment takes substantial investment and user interface feels a little old.

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Peer Discussions

GETPAID Reviews and Ratings

4.4

(39 Ratings)

Rating Distribution

5 Star
44%
4 Star
54%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.6

Last 12 Months
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  • ACCOUNT CLERK
    50M-1B USD
    Banking
    Review Source

    Direct Deposit Feature Simplifies Payroll But Tech Support Response Is Slow

    4.0
    Dec 25, 2025
    GETPAID has a pretty good service which makes my experience good as I can do direct deposit which makes the payday relaxing and the statements are straight forward which is easy to understand.
  • DIRECTOR OF FINANCE
    50M-1B USD
    Transportation
    Review Source

    DSO Improvement and Payment Matching Noted Despite Limited ERP Connectivity

    4.0
    Oct 17, 2025
    Overall a solid invoice automation and collections software. It accelerates collections but has challenges with ERP integration.
  • Finance Advisor
    50M-1B USD
    Healthcare and Biotech
    Review Source

    GETPAID Simplifies Invoice Management and Payment Solutions for Smaller Organizations

    5.0
    Jan 8, 2026
    With GETPAID we no longer have to worry about one-time payments or recurring expenses and managing invoices is covered. Offers us with a modern and flexible payment solution without the need for infrastructure.
  • TECHNOLOGY SYSTEMS MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Exploring GETPAID: Advantages and Setbacks for Professional Invoicing

    4.0
    Oct 3, 2024
    My experience with GETPAID has been good, it really helps me in various sections like it simplifies creating and sending professional invoices to clients which saves me a lot of time and it calculates accurate billing for hourly works also the pricing is well as compared to other options. There are limits too in my point of view like the customization and integration are limited which cause ERP system lacked.
  • IT Head
    10B+ USD
    Consumer Goods
    Review Source

    Revolutionizing AR Collection Processes with Advanced GETPAID Tool

    5.0
    Sep 17, 2024
    GETPAID by FIS is a comprehensive AR collection software that is designed to enhance cash flow, minimize risk, and improve operational efficiency. GETPAID offers complete process automation, workflow management and collaboration features. Its advanced ML capabilities and AI engine establish a solid foundation for ongoing enhancements in working capital and cash flow management. Using GETPAID, our AR collection has improved, and we have a detailed view of actual stats. We can select from a range of delivery options; I chose to go with SaaS solutions. Implementation and integration of this tool is seamless, and the support of the product is excellent to get an understanding of the tool. Privacy is another value-added feature of the product when you are keeping all your financial data on the cloud.
...
Showing Result 1-5 of 40

Recommended Gartner Research

  • Critical Capabilities for Invoice-to-Cash Applications
  • Magic Quadrant for Invoice-to-Cash Applications

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