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Logo of Glean

Glean

byGlean
in
4.4
Market Presence: Generative AI Knowledge Management Apps/General Productivity, Enterprise AI Search

Overview

Product Information on Glean

Updated 13th October 2025

What is Glean?

Glean is a software designed to enable efficient workplace search and information discovery by integrating with various business applications. The software leverages artificial intelligence to process and organize data from sources such as email, documents, and knowledge bases, supporting users in finding relevant information quickly. Features include unified search across connected tools, contextual results, access controls, and workflow support for knowledge management. Glean addresses the challenge organizations face in locating and retrieving distributed data, promoting productivity by simplifying access to necessary resources while maintaining security and compliance.

Glean Pricing

Glean software uses a user-based subscription pricing model, offering plans that vary based on the number of users and required features, with enterprise options available for organizations seeking additional customization or administrative capabilities.

Overall experience with Glean

Manager, Strategy
30B + USD, Software
FAVORABLE

“Revolutionizing Data Search with Glean AI Tool”

5.0
Dec 12, 2024
Being able to use Glean has been a game changer. I use Glean as a powerful AI tool to extrapolate information across the dozens of solutions and tools we have. What use to take me 45+ minutes to find the right data, I can search in Glean and it will share the answer I'm likely looking for and share the internal resource where it found it, if I want to learn more.
Senior Associate
10B - 30B USD, Consumer Goods
CRITICAL

“Understanding Glean: Exploring its Strengths and Opportunities for Enhancement”

3.0
Apr 17, 2024
Glean has been a good home screen that I utilize every day. I have all my bookmarks linked and use the search when I need to quickly obtain a specific document.

About Company

Company Description

Updated 10th October 2024

Glean is the Work AI platform that connects, secures, and understands your company's knowledge to bring you the answers you need. With a foundation in powerful enterprise search, Glean enables you to find information, generate content, and automate work with AI. It allows users to quickly produce personalized answers and build custom generative AI apps, agents, and assistants that streamline tasks—all on one centralized platform. Functioning like an expert who has been with your company since its inception, Glean has processed every document, conversation, and employee's expertise. This virtual expert is available 24/7 to enhance your work performance beyond mere productivity boosts. Glean fosters deep satisfaction as you make tangible progress at work. Whether providing quick access to answers or connecting you with knowledgeable colleagues, Glean expands your potential to do extraordinary work.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2019
Head office location
Palo Alto, United States
Number of employees
501 - 1000
Website
https://www.glean.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Glean
Deciding Factors: Glean Vs. Market Average
Performance of Glean Across Market Features

Glean Likes & Dislikes

Like

The ability it has to quickly sift through multiple internal data platforms to find the answer I'm looking for.

Like

- The Home Page that includes the search bar as well as the linked bookmarks for each site you use - The Search function which allows me to search any document that I may need - The directory of people in case I need to quickly reference an org structure

Like

I like how quickly conversations, whether they are done on slack or any jira issues that have been raised recently or are very old, get added to glean and i can find them easily through similar search terms. So, whenever i am faced with an issue I first look at glean to see if that has been done within the organisation previously or not.

Dislike

I wish it offered a more seamless experience in my daily work and the ability to choose more platforms to pull data from

Dislike

- Customizability: I believe there is more of an opportunity to improve the customizability of the Glean product. For example, bookmarking specific documents where the Trending boxes are. - Improved Search: There are many times when I will search for a document using the Search bar and it will not show the exact doc I'm looking to pull.

Dislike

Sometimes I am not able to get the proper search result which I want at the top of the search list. This means I have to go through multiple links to find the exact link which relates to my issue.

Top Glean Alternatives

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4.2
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Peer Discussions

Glean Reviews and Ratings

Showing data for 115 ratings and reviews for Enterprise AI Search market. View all 316 ratings and reviews across markets for a complete picture.

4.4

(115 Ratings)

Rating Distribution

5 Star
49%
4 Star
48%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
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Most helpful
Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Strategy
    10B+ USD
    Software
    Review Source

    Revolutionizing Data Search with Glean AI Tool

    5.0
    Dec 12, 2024
    Being able to use Glean has been a game changer. I use Glean as a powerful AI tool to extrapolate information across the dozens of solutions and tools we have. What use to take me 45+ minutes to find the right data, I can search in Glean and it will share the answer I'm likely looking for and share the internal resource where it found it, if I want to learn more.
  • SOFTWARE DEVELOPER
    1B-10B USD
    Insurance (except health)
    Review Source

    Efficiency Uplifted: The All-In-One Search Solution

    4.0
    Sep 25, 2024
    It has been really productive and a game changer for my work process within the organisation. Whatever I need in terms of getting information about the issues or trying to find any slack thread that might be related to some issues, all of them i find quickly through glean which helps me find solutions quickly if they were discussed earlier. This helps me skip jumping through hoops to get to a solution very quickly. This has improved my productivity and efficiency in terms of time spent finding information.
  • PRODUCT MARKETING MANAGER
    <50M USD
    Software
    Review Source

    Powerful Tool Substantially Saves Time by Synthesizing Content

    5.0
    May 10, 2024
    Incredibly powerful tool to save so much time and synthesize content in an ingestible way to make employees more efficient
  • Software Developer
    10B+ USD
    Transportation
    Review Source

    Global Search Across Company Data: The Unexpectedly Useful Tool

    4.0
    Apr 24, 2024
    I didn't expect the product (global search across all company data) to be that useful when I first read about the idea. But over the last 2 years of using the product it has become my go-to option for all searches. Being able to find resources from all company internal websites with a single search is a great help especially when a lot of the internal resources have poor visibility.
  • Software Developer
    50M-1B USD
    Software
    Review Source

    Boost Your Productivity with Efficient Search Techniques

    5.0
    Apr 20, 2024
    Glean has been a game changer for my productivity and the time I spend on debugging issues, finding long lost messages, knowing what trending searches are across the org that other users are also viewing frequently, so that I can also remain up to date. Integration with various applications has provided easy and quick search across all potential places where answers can be found. The feedback from my peers is also on similar lines in terms of increased efficiency and productivity.
...
Showing Result 1-5 of 115

Recommended Gartner Research

  • Market Guide for Enterprise AI Search

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