Overview
Product Information on Global Relay Archive
Updated 13th October 2025
What is Global Relay Archive?
Global Relay Archive Pricing
Overall experience with Global Relay Archive
Engineer
500M - 1B USD, Finance (non-banking)FAVORABLE
“Simple email retrieval improves helpdesk speed, but search can be slow”
Using Global Relay to retrieve old archive emails is pretty easy and user friendly. It made my job on the helpdesk faster.
Chief Executive Officer
<50M USD, Finance (non-banking)CRITICAL
“Stay far away!”
Global Relay is possibly the worst software product I've ever used in my career. If I could leave a negative star review, I would. The product is horrendous and the company uses predatory tactics to scam you out of your money and ensure you can never end your contract, even when their product doesn't work.
About Company
Company Description
Global Relay is a provider of fully compliant, cloud electronic communications archiving, messaging, surveillance, and eDiscovery solutions for the global financial sector and other highly regulated industries. Founded in 1999, Global Relay delivers services to over 20,000 customers in 90 countries. From the Global Relay App for compliant communications, through to intelligent archiving, data connectors, and proactive surveillance, Global Relay’s integrated compliance solutions enable regulated organizations to meet collaboration, privacy, and security requirements.
Company Details
Company type
Private
Year Founded
1999
Head office location
Vancouver, Canada
Number of employees
1001 - 5000
Website
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Global Relay Archive Reviews and Ratings
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- Engineer50M-1B USDFinance (non-banking)Review Source
Simple email retrieval improves helpdesk speed, but search can be slow
Using Global Relay to retrieve old archive emails is pretty easy and user friendly. It made my job on the helpdesk faster. - CUSTOMER EXPERIENCE MANAGER50M-1B USDConstructionReview Source
A Great Solution For Archiving and Organizing Communication Data
The product not only helps us conform to data regulations but also helps in archiving and organizing communication data - from messages to emails. - Head of Business Development and Controls, North America10B+ USDBankingReview Source
Superior product and service to manage business communications supervisory framework.
Our overall experience with Global Relay has been wonderful. Global Relay offers top tier products and services and truly operates as a technology firm, continually enhancing such products and services to meet our needs as well as the needs for many other firms. We appreciate our long-standing partnership and hope to expand the partnership as we continue to grow the business and face heightened regulatory scrutiny. - CISO50M-1B USDBankingReview Source
Global Relay: Effortless Implementation and User-friendly Interface
From the selection to implementation of this product, Global Relay's teams were exceptional in the level of commitment and client service that they procided. - Chief Executive Officer<50M USDFinance (non-banking)Review Source
Stay far away!
Global Relay is possibly the worst software product I've ever used in my career. If I could leave a negative star review, I would. The product is horrendous and the company uses predatory tactics to scam you out of your money and ensure you can never end your contract, even when their product doesn't work.
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