Digital Communications Governance and Archiving Solutions Reviews and Ratings

What is Digital Communications Governance and Archiving Solutions?

Digital communications governance and archiving solutions (DCGA) are designed to enforce corporate governance and regulatory compliance across a growing number of digital communication tools available to employees. For the various communication tools in use across the enterprise, DCGA solutions enable consistent policy management, enforcement and reporting capabilities.

Enterprise organizations face a growing number of regulatory mandates, such as the Financial Industry Regulation Authority (FINRA), Financial Conduct Authority (FCA), Health Insurance Portability and Accountability Act (HIPAA), and General Data Protection Regulation (GDPR). In addition, they must adhere to corporate governance guidelines, such as proper employee conduct and handling of sensitive data, in the use of digital communication tools. The DCGA market aligns to vendors that develop archive- and platform-integrated solutions, which capture and analyze communication channels, and those that solely develop communication connectors to a variety of communication tools used by enterprises. Organizations utilize DCGA solutions to proactively manage and collect communication content. As part of their direct integration and ability to centralize access to communication data, DCGA solutions facilitate multiple use cases such as supervision, surveillance, e-discovery and data insights.

While email has been the most traditional communication channel in the scope of DCGA solutions, there are multiple types of communication channels to be factored into a governance strategy. The scope of these communication tools is constantly changing as new messaging applications are frequently introduced to the market and adopted by employees. Recent evidence suggests enterprise organizations’ customers are dictating the communication tool of choice.

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Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

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Arctera helps organizations by ensuring they can trust, access, and illuminate their data from creation to retirement. Created in 2024 from Veritas Technologies, Arctera comprises three business units: Data Compliance, Data Protection and Data Resilience. Arctera provides tens of thousands of customers worldwide with solutions that help them to manage one of their most valuable assets: data.

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Since 2003, Mimecast has stopped bad things from happening to good organizations by enabling them to work protected. We empower over 40,000 customers to mitigate risk and manage complexities across a threat landscape driven by malicious cyberattacks, human error, and technology fallibility. Our advanced solutions provide proactive threat detection, brand protection, awareness training, and data retention capabilities evolving workplaces need today. Mimecast transforms email and collaboration security into the eyes and ears of organizations worldwide.

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The company focuses on providing cybersecurity and compliance solutions. It primarily aims to offer protection across various digital channels such as email, web, cloud, and social media.

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Barracuda helps secure organizations worldwide by delivering access to cloud-first, enterprise-grade security solutions that are easy to buy, deploy, and use. The Barracuda portfolio of products protects email, networks, data, and applications with solutions that grow and adapt as the customer’s needs evolve.

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Smarsh assists organizations in identifying potential risks in their communication data, hence preventing fines or any negative publicity. The company provides solutions that enable customers to capture, retain, and monitor digital communication across various channels. Primarily, Smarsh serves regulated organizations of different scales by flagging regulatory and reputational risks. Its portfolio includes cloud-native applications explicitly designed for digital communications governance and archiving. The company caters to a wide array of industries globally.

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Smarsh assists organizations in identifying potential risks in their communication data, hence preventing fines or any negative publicity. The company provides solutions that enable customers to capture, retain, and monitor digital communication across various channels. Primarily, Smarsh serves regulated organizations of different scales by flagging regulatory and reputational risks. Its portfolio includes cloud-native applications explicitly designed for digital communications governance and archiving. The company caters to a wide array of industries globally.

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Archive 360 is an organization that focuses on improving the way data is identified, managed, and utilized. It serves businesses and governmental agencies across the globe, providing them with a secure, scalable, and expansive cloud-based platform. This platform aids the clients in dealing with their growing data governance requirements over increasing volumes of diverse data. Archive 360 offers its solutions directly and also via an extensive global network of associates.

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Jatheon Technologies, established in 2004, primarily focuses on the facilitation of email compliance and ediscovery. It operates in the archiving industry and have processed over 11 billion messages. The company provides various archiving solutions including AWS-based, virtual, and on-premise. The overarching goal for Jatheon Technologies is to offer security and availability of communication data worldwide. In line with this, it caters to a diverse range of sectors including government agencies, schools from K-12, financial firms, and healthcare institutions. The focus of its service revolves around data archiving, compliance and ediscovery practices and trends.

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Global Relay is a provider of fully compliant, cloud electronic communications archiving, messaging, surveillance, and eDiscovery solutions for the global financial sector and other highly regulated industries.

Founded in 1999, Global Relay delivers services to over 20,000 customers in 90 countries. From the Global Relay App for compliant communications, through to intelligent archiving, data connectors, and proactive surveillance, Global Relay’s integrated compliance solutions enable regulated organizations to meet collaboration, privacy, and security requirements.

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Commvault is focused on enabling cyber resilience to protect the world against ransomware and other cyber threats by helping companies reduce risk, minimize downtime, and control costs. The new Commvault Cloud, powered by Metallic AI, is a cyber resilience platform built for the hybrid world, offering data security for all workloads, anywhere combined with rapid, enterprise-scale recovery. Commvault helps over 25,000 customers worldwide fight ransomware and achieve total resilience in the face of tomorrow’s threats.

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Dell Technologies helps organizations build their digital futures and individuals transform how they work, live, and play. It provides customers with a broad solutions portfolio for the data era, including traditional infrastructure and extending to multicloud environments. Dell's integrated solutions help customers modernize their IT infrastructure, manage and operate in a multicloud world, address workforce transformation, and provide critical solutions that keep people and organizations connected. It helps customers accelerate their digital transformations to improve and strengthen business and workforce productivity. With an extensive portfolio and a commitment to innovation, Dell offers secure, integrated solutions that extend from the edge to the core to the cloud, and offers software-defined and cloud native infrastructure solutions.

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Barracuda helps secure organizations worldwide by delivering access to cloud-first, enterprise-grade security solutions that are easy to buy, deploy, and use. The Barracuda portfolio of products protects email, networks, data, and applications with solutions that grow and adapt as the customer’s needs evolve.

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Vaultastic is an agile data management platform created to assist businesses in gaining protection, visibility, and control of critical data. This solution was developed after the success of SkyConnect, a reliable business email software designed to meet crucial business communication requirements across numerous industry sectors. Vaultastic has rapidly become a go-to solution for businesses across many countries, aiding in the optimization of costs, improving agility, and reducing compliance and data-related risks. The creators of Vaultastic, Mithi, have a rich background in product ventures, including the development of geometric libraries, windows apps, web apps, and mission-critical enterprise software. This extensive experience in technology led them to establish Vaultastic, aiming to significantly impact the field of data management through innovative solutions.

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ZL Tech, positioned in Silicon Valley, focuses on information governance for substantial enterprises. The principal issue it addresses is providing a unified architecture that assists organizations in tackling the complications of compliance, privacy, e-Discovery, and records management. Moreover, it aids them in utilizing their data for strategic benefits. With its long-standing experience of more than two decades, ZL Tech predominantly caters to large scale organizations.

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Bloomberg is a global information and technology firm known for distributing financial data and vital news. The company utilizes a comprehensive network of data, ideas, and analysis to navigate complex challenges daily. With a focus on accuracy and real-time delivery, Bloomberg provides crucial business and market data to help inform significant financial decisions. Four central values steer the company's operations: innovation, collaboration, customer service, and ethical conduct. The company effectively utilages data and technology to structure, understand, and elevate the world.

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Theta Lake offers compliance and security solutions for modern collaboration platforms like Zoom, Microsoft Teams, RingCentral, Cisco Webex and many more. Our platform captures, archives, and supervises communications across various formats, including chat, voice, whiteboards, video, and shared content, ensuring regulatory compliance and reducing risks. With support for over 100+ integrations, Theta Lake enhances productivity without compromising compliance. Our ready made AI capabilities detect risks such as policy violations and inappropriate content, providing organizations with a unified approach to managing communication risks. Theta Lake supports customers across the globe, including numerous global banks. Our solutions are designed to adapt to evolving communication needs, making us a choice for organizations navigating the complexities of modern digital communications.

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Arctera helps organizations by ensuring they can trust, access, and illuminate their data from creation to retirement. Created in 2024 from Veritas Technologies, Arctera comprises three business units: Data Compliance, Data Protection and Data Resilience. Arctera provides tens of thousands of customers worldwide with solutions that help them to manage one of their most valuable assets: data.

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LeapXpert provides enterprises peace of mind through compliant and secure communication solutions. The LeapXpert Communications Platform enables compliant, governed, and secure communication between enterprise employees and their clients across consumer messaging, while leveraging Communication Intelligence to enhance front-office employee productivity and decision-making. LeapXpert is headquartered in New York, with offices in London, Tel Aviv, and Asia.

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Smarsh assists organizations in identifying potential risks in their communication data, hence preventing fines or any negative publicity. The company provides solutions that enable customers to capture, retain, and monitor digital communication across various channels. Primarily, Smarsh serves regulated organizations of different scales by flagging regulatory and reputational risks. Its portfolio includes cloud-native applications explicitly designed for digital communications governance and archiving. The company caters to a wide array of industries globally.

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Features of Digital Communications Governance and Archiving Solutions

Mandatory Features:

  • Collect primary text-based communication sources such as email, messaging and workstream collaboration tools.

  • Administering basic life cycle, export, reporting, search and access activities of supported communications.

  • Organizing search activity into saved searches, assignment to investigations/cases, and data export management.

  • Capabilities to proactively monitor or surveil communications.

  • Classifying and categorizing captured content based on content metadata and aligning to appropriate data retention schedules.

  • Process and store the communications to the vendor’s own archive platform or integrate with a third-party archive platform.