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  3. Cloud Archive
Logo of Cloud Archive

Cloud Archive

byMimecast
in Digital Communications Governance and Archiving Solutions
4.5

Overview

Product Information on Cloud Archive

Updated 8th January 2024

What is Cloud Archive?

Mimecast Cloud Archive provides self-service, intuitive tools that empower your team to collect, discover, preserve, and review all types of collaboration data. Meet your growing information management challenges, including adherence to data retention requirements to support legal discovery and regulatory compliance. - Archive data is stored in triplicate across multiple geographically-diverse datacenters for optimum resilience - Secure and tamper-resistant email and metadata retention provide peace of mind - Employees can rapidly search their personal archives from virtually anywhere via desktop and mobile apps along with mailbox management and folder structure replication - Granular litigation hold, near real-time e-discovery search and reporting strengthen compliance - Rapid eDiscovery search and case management tools empower administrators to more easily identify critical data and perform early case assessments - Data can also be rapidly ingested to consolidate legacy archives

Cloud Archive Pricing

Mimecast Cloud Archive is licensed per active user.

Cloud Archive Product Images

Mimecast Case Review
Mimecast Case Review

Overall experience with Cloud Archive

It Manager
<50M USD, Transportation
FAVORABLE

“Streamlined, accurate inbound threat management, with fantastic email archive search and retrieval features.”

5.0
Jun 1, 2026
My organization has over 10 years of archived emails stored in Mimecast. This makes it very easy to search for and find communications dating back years, across multiple former and existing employees. The archive search is fast and efficient, and the automated weekly and monthly email monitoring reports and administration screens are detailed. Classification and control of inbound spam and malicious emails is one of the main benefits, offering us protection against the main source of inbound threats.
System Administrator
500M - 1B USD, Services (non-Government)
CRITICAL

“Balancing Easy Email Management and SPAM Policy Enforcement in Mimecast”

3.0
Oct 16, 2024
Mimecast support is generally very responsive, I've only had 1 out of many cases in which I had to escalate to our account manager

About Company

Company Description

Updated 25th July 2024

Since 2003, Mimecast has stopped bad things from happening to good organizations by enabling them to work protected. We empower over 40,000 customers to mitigate risk and manage complexities across a threat landscape driven by malicious cyberattacks, human error, and technology fallibility. Our advanced solutions provide proactive threat detection, brand protection, awareness training, and data retention capabilities evolving workplaces need today. Mimecast transforms email and collaboration security into the eyes and ears of organizations worldwide.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2003
Head office location
Broadgate, United Kingdom
Number of employees
1001 - 5000
Website
https://www.mimecast.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Cloud Archive Reviews and Ratings

4.5

(163 Ratings)

Rating Distribution

5 Star
59%
4 Star
36%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
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Reviewer's Industry
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Reviewer's Job Function
  • It Manager
    <50M USD
    Transportation
    Review Source

    Streamlined, accurate inbound threat management, with fantastic email archive search and retrieval features.

    5.0
    Jun 1, 2026
    My organization has over 10 years of archived emails stored in Mimecast. This makes it very easy to search for and find communications dating back years, across multiple former and existing employees. The archive search is fast and efficient, and the automated weekly and monthly email monitoring reports and administration screens are detailed. Classification and control of inbound spam and malicious emails is one of the main benefits, offering us protection against the main source of inbound threats.
  • Director of IT
    50M-1B USD
    Manufacturing
    Review Source

    Quick retrieval of old emails, but Outlook integration is lacking

    4.0
    Jun 4, 2026
    Overall, the tools are very good and work as intended. Sometimes the dashboard is a little more convoluted than it needs to be, but it doesn’t stop the tools from working very well if you set them up properly.
  • Supply Chain Coordinator
    50M-1B USD
    Miscellaneous
    Review Source

    My Experience With Cloud Archive - Secure and Reliable

    5.0
    Jun 8, 2026
    We use Cloud Archive to safeguard our business communications and the platform also makes e-discovery easy while also ensuring regulatory compliance. In addition, our teams can quickly search and recover past email conversations using mobile/web devices and the tool eliminates the issues of mail box size restrictions. I must add that the security features offered by Cloud Archive are top notch.
  • Engineering Manager
    50M-1B USD
    Finance (non-banking)
    Review Source

    Strong scalability and compliance, though pricing limits smaller company access

    5.0
    May 29, 2026
    This tool turned out to be outstanding in scalability, compliance support and disaster recovery, and its perfect for the high regulated financial organisations.
  • IT SUPPORT SPECIALIST
    50M-1B USD
    Miscellaneous
    Review Source

    Mimecast Cloud Archive - A Great Data Archiving Solution For Business

    5.0
    Jan 5, 2026
    Mimecast Cloud Archive makes it easy to consolidate email, files, and Microsoft Teams data into a single, secure, and scalable cloud storage. It ensures easy access to data, compliance, and data retention, all of which are critical for our business. In addition, it ensures easy e-discovery and it also reduces our IT overhead costs while also saving us costs related to on-premise hardware as it is a cloud solution.
...
Showing Result 1-5 of 162

Recommended Gartner Insights

  • Critical Capabilities for Digital Communications Governance and Archiving Solutions
  • Magic Quadrant for Digital Communications Governance and Archiving Solutions
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User Sentiment About Cloud Archive
Reviewer Insights for: Cloud Archive
Performance of Cloud Archive Across Market Features

Cloud Archive Likes & Dislikes

Like

Automated, accurate management of malicious incoming emails, and archive search facilities. The ease of creating email policies for blacklisting and whitelisting domains and emails is also an easy to manage process. Live monitoring of both incoming and outgoing email queues. Users and administrators are allowed to release or reject confirmation messages.

Like

It enables easy email archive access, it allows litigation holds, and allows easy management for e-discovery

Like

I like that it will store my company's emails for the next 90 years I like that it is easy to go into the console and search for an old email Being able to pull emails based on a subject line across Accounts is very helpful

Dislike

We have experienced some delays with the SMS based 2FA authentication where we are not getting the messages allowing us access into the platform. We then had to contact the support desk for access. We were also upgraded to a new service offering halfway through a contract without prior communication or advice from the local support agent, we just received a new invoice with adjusted pricing, so they could improve communications. We have been advised that should we ever leave the platform, retrieving our archived information in a useable format may be tricky as you get the emails in a CSV format, without attachments.

Dislike

The web interface is sometimes very slow, the explanations for rejected messages could contain additional info, and sometimes the policy enforcement for SPAM is too 1098strong.

Dislike

I would like to be able to use the archive tool right from within my Outlook for the web or Outlook application rather than having to log into the console