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  3. Proofpoint Archive
Logo of Proofpoint Archive

Proofpoint Archive

byProofpoint
in Digital Communications Governance and Archiving Solutions
4.8

Overview

Product Information on Proofpoint Archive

Updated 9th February 2026

What is Proofpoint Archive?

Proofpoint Archive is a cloud-native software-as-a-solution offering designed to address the challenges of managing and preserving electronic communications for regulatory compliance and legal requirements. The software enables capturing, storing, and indexing of email, social media, and other digital communication channels, providing secure and tamper-proof archival storage. It includes powerful search, supported by a unique financially backed SLA, and e-discovery capabilities that enable efficient retrieval and review of archived content. The software supports policy-based retention and disposition, helping organizations comply with various regulatory frameworks. It offers tools for supervision and auditing to mitigate risks and enable regulatory compliance associated with communication data. Proofpoint Archive facilitates streamlined access to historical communications while enabling organizations to improve investigations readiness to meet legal and governance obligations.

Proofpoint Archive Pricing

Proofpoint Archive software uses a subscription-based pricing model, where charges depend on the number of users and storage requirements. The software typically offers multiple tiers that vary by features such as retention policies, search capabilities, and integration options. Pricing is generally customized based on organizational needs and volume, with additional fees applying for expanded data storage or advanced functionality.

Overall experience with Proofpoint Archive

IT SECURITY & RISK MANAGEMENT ASSOCIATE
<50M USD, Retail
FAVORABLE

“Reliable Email Archiving Ensures Compliance but Interface Feels Outdated”

5.0
Sep 30, 2025
This is a dependable solution for compliance and long term email retention. Messages are stored securely and can be retrieved when needed.
IT Services Associate
50M - 250M USD, Healthcare and Biotech
CRITICAL

“Enterprise Archiving from Proofpoint”

3.0
Jan 19, 2023
Good product, sometimes support issues can take some time to resolve.

About Company

Company Description

Updated 7th December 2023

The company focuses on providing cybersecurity and compliance solutions. It primarily aims to offer protection across various digital channels such as email, web, cloud, and social media.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2002
Head office location
Sunnyvale, United States
Number of employees
1001 - 5000
Website
https://www.proofpoint.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Proofpoint Archive
Deciding Factors: Proofpoint Archive Vs. Market Average
Performance of Proofpoint Archive Across Market Features

Proofpoint Archive Likes & Dislikes

Like

Though i am no longer an administrator of the product and just a 'user', i feel the search functionality was always the best. the product also follows the compliance requirements so there are no issues with wondering if legal/regulatory obligations are being followed.

Like

Easy to use Stores all of our email for 2 years Users can access other user archives with a request.

Like

Archive Access Quarantine and Sender list management Administrative User management

Dislike

The interface (gui) isn't as modern and gives you a somewhat oudated feel. Also it doesn't affect the product's functionality, it would be great to see an update so it's more user friendly/appealing.

Dislike

Duplicates are visible in the archive Sometimes support takes a long time to respond Some users think it's difficult to navigate if not taught

Dislike

The Archive home page could use a bit of a refresh on layout and design, but the solution is rock solid.

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Peer Discussions

Proofpoint Archive Reviews and Ratings

4.8

(119 Ratings)

Rating Distribution

5 Star
61%
4 Star
36%
3 Star
2%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
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  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    <50M USD
    Retail
    Review Source

    Reliable Email Archiving Ensures Compliance but Interface Feels Outdated

    5.0
    Sep 30, 2025
    This is a dependable solution for compliance and long term email retention. Messages are stored securely and can be retrieved when needed.
  • IT Officer
    50M-1B USD
    Banking
    Review Source

    Accessing Archived Emails Simplified by Proofpoint's Integrated Portal Features

    5.0
    Sep 24, 2025
    Our company has utilized the Proofpoint Archive solution for almost 10 years and is a significant improvement over the prior solution by leaps and bounds. The ease of access to the Archive, Quarantine and Admin portal provide a very efficient means of accessing all email data within the organization.
  • Sr. Information Security Engineer
    1B-10B USD
    Construction
    Review Source

    Smooth Email Ingestion Highlighted Amid User Role Provisioning Difficulties

    5.0
    Sep 24, 2025
    Proofpoint Email Archive is an awesome product that provides the exact functionality we need. Email ingestion and searching is very smooth and fast. Management of the platform is minimal as well after initial setup.
  • ENGINEER AVP
    1B-10B USD
    Banking
    Review Source

    Ease of Access and Strong Data Security Highlight Proofpoint Archive Features

    5.0
    Sep 27, 2025
    Proofpoint Archive is a great addition to our ecosystem. Having the ability to quickly search for stored data is incredibly valuable. Proofpoint's support team is always professional and efficient.
  • SENIOR ACCOUNTANT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    A Great Data Archiving Solution For Business - Secure and Scalable

    5.0
    Jan 8, 2026
    We deal with lots of data from communications to customer data and Proofpoint Archive makes managing our data easy. From capturing, storing, search and discovery, the tool offers amazing features. In addition, this cloud solution is scalable and fully secure, thereby protecting our data.
...
Showing Result 1-5 of 118

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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