• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on GoToMyPC

Updated 13th October 2025

What is GoToMyPC?

GoToMyPC is a remote access software that enables users to securely access and control their computers from any location using the internet. The software allows for file transfer, application access, and desktop viewing, facilitating remote work and troubleshooting. It supports encryption protocols to help protect data during remote sessions and features multi-monitor support as well as guest inviting capabilities for temporary access. The software addresses the business need for remote connectivity by providing tools for employees to access office resources and systems outside traditional work environments, supporting flexibility in work arrangements and continuity of operations.

GoToMyPC Pricing

GoToMyPC software operates on a subscription-based pricing model with multiple plans that vary according to the number of users and features included such as remote access capabilities and administrative tools Billing is typically monthly or annually with prices adjusted based on selected plan tiers and volume of licenses

Overall experience with GoToMyPC

Software Engineer
<50M USD, IT Services
FAVORABLE

“Easy-to-Use Software for Reliable Remote Desktop and File Sharing Tasks”

5.0
Apr 14, 2026
With GoToMyPC, I can remotely access and control computers and other devices securely, simply and quickly. GoToMyPC is a reliable, user-friendly and easy-to-use remote desktop software.
Operations Associate
<50M USD, Services (non-Government)
CRITICAL

“multi screen struggles ”

3.0
Jun 17, 2025
I like it because it does what it needs to in time of emergency. i dont like using it for the day to day use of needing access to our server.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. GoToMyPC
Logo of GoToMyPC

GoToMyPC

byGoTo
in Remote Desktop Software
4.5

About Company

Company Description

Updated 10th September 2024

LogMeIn, Inc. is focused on facilitating contemporary workforce dynamics by enabling remote work on a global scale. As a major player in the development of remote work technology, LogMeIn offers solutions that allow individuals and businesses to work effectively, irrespective of their locations. It has developed notable product portfolios geared towards creating dependable tools for remote work, including GoToMeeting, LastPass, RescueAssist, LogMeIn Pro, and Central. With a growing user base, the company operates internationally with its headquarters in Boston and additional locations across different continents.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2003
Head office location
Boston, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
https://www.goto.com/

Do You Manage Peer Insights at GoTo?

Access Vendor Portal to update and manage your profile.

User Sentiment About GoToMyPC
Reviewer Insights for: GoToMyPC
Deciding Factors: GoToMyPC Vs. Market Average
Performance of GoToMyPC Across Market Features

GoToMyPC Likes & Dislikes

Like

GoToMyPC works across multiple devices and supports secure access to remote computers and devices. It's simple and secure to access and transfer files remotely with GoToMYPC.

Like

how you can have remote access to your computer.

Like

The tool is very easy to use and makes support calls that much easier. The connection is seamless. It is also easy to deploy for the users.

Dislike

GoToMyPC works perfectly for me and I therefore lack anything to dislike about it.

Dislike

the multi screen function and the sizing of the screen. it is either too zoomed or too blury on laptop view.

Dislike

I have no issues with this product. It serves its purpose and works very well.

Top GoToMyPC Alternatives

Logo of TeamViewer Tensor
1. TeamViewer Tensor
4.4
(1667 Ratings)
Logo of Zoho Assist
2. Zoho Assist
4.6
(704 Ratings)
Logo of Splashtop
3. Splashtop
4.7
(284 Ratings)
View All Alternatives

GoToMyPC Reviews and Ratings

4.5

(46 Ratings)

Rating Distribution

5 Star
63%
4 Star
28%
3 Star
7%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.8

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Software Engineer
    <50M USD
    IT Services
    Review Source

    Easy-to-Use Software for Reliable Remote Desktop and File Sharing Tasks

    5.0
    Apr 14, 2026
    With GoToMyPC, I can remotely access and control computers and other devices securely, simply and quickly. GoToMyPC is a reliable, user-friendly and easy-to-use remote desktop software.
  • APPLICATION SPECIALIST
    50M-1B USD
    Transportation
    Review Source

    GoToMyPC Simplifies Remote Connections and Streamlines Technical Support Efforts

    5.0
    Oct 3, 2025
    GoToMyPC, is a great tool that makes connecting to PC's for support easy.
  • Research Assistant
    50M-1B USD
    Healthcare and Biotech
    Review Source

    GoToMyPC: Convenient Though A Bit Technically Limited

    4.0
    Jun 17, 2025
    Despite the ability to use a VPN to access many of my work-related files and apps, sometimes I truly just need to be able to access my desktop. GoToMyPC helps bridge the gap when I have no other ways forward. For example, Zoom often wants me to verify my laptop's login via sending a code to my desktop So, I use GoToMyPC. Sometimes I leave a file open and need to see the changes I made. It's great to have in my back pocket. With that, it is somewhat a pain to navigate going from two screens on my desktop at work to one screen on my home laptop. It does an okay job, but it is a little glitchy. Also, despite trying, I don't think I can get my keyboard commands on my Mac to work through to my Windows.
  • Director
    Gov't/PS/Ed
    Government
    Review Source

    Frequent Sign-Ins Required After One Hour Interrupt Workflow and Document Review

    4.0
    Jun 17, 2025
    It is good but I wish the session time lasted longer than an hour
  • Accountant
    50M-1B USD
    Construction
    Review Source

    User-Friendly Software Delivers Reliable Remote Connections With Occasional Viewing Issues

    4.0
    Jun 18, 2025
    Very helpful tool for remotely connecting to off-site computers. Very user-friendly interface and minimal issues with the software. All in all, it does exactly what we bought it for effectively.
...
Showing Result 1-5 of 47