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Logo of GoToMyPC

GoToMyPC

byGoTo
in Remote Desktop Software
4.5

Overview

Product Information on GoToMyPC

Updated 13th October 2025

What is GoToMyPC?

GoToMyPC is a remote access software that enables users to securely access and control their computers from any location using the internet. The software allows for file transfer, application access, and desktop viewing, facilitating remote work and troubleshooting. It supports encryption protocols to help protect data during remote sessions and features multi-monitor support as well as guest inviting capabilities for temporary access. The software addresses the business need for remote connectivity by providing tools for employees to access office resources and systems outside traditional work environments, supporting flexibility in work arrangements and continuity of operations.

GoToMyPC Pricing

GoToMyPC software operates on a subscription-based pricing model with multiple plans that vary according to the number of users and features included such as remote access capabilities and administrative tools Billing is typically monthly or annually with prices adjusted based on selected plan tiers and volume of licenses

Overall experience with GoToMyPC

APPLICATION SPECIALIST
250M - 500M USD, Transportation
FAVORABLE

“GoToMyPC Simplifies Remote Connections and Streamlines Technical Support Efforts”

5.0
Oct 3, 2025
GoToMyPC, is a great tool that makes connecting to PC's for support easy.
Operations Associate
<50M USD, Services (non-Government)
CRITICAL

“multi screen struggles ”

3.0
Jun 17, 2025
I like it because it does what it needs to in time of emergency. i dont like using it for the day to day use of needing access to our server.

About Company

Company Description

Updated 10th September 2024

LogMeIn, Inc. is focused on facilitating contemporary workforce dynamics by enabling remote work on a global scale. As a major player in the development of remote work technology, LogMeIn offers solutions that allow individuals and businesses to work effectively, irrespective of their locations. It has developed notable product portfolios geared towards creating dependable tools for remote work, including GoToMeeting, LastPass, RescueAssist, LogMeIn Pro, and Central. With a growing user base, the company operates internationally with its headquarters in Boston and additional locations across different continents.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2003
Head office location
Boston, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
https://www.goto.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: GoToMyPC
Deciding Factors: GoToMyPC Vs. Market Average
Performance of GoToMyPC Across Market Features

GoToMyPC Likes & Dislikes

Like

The tool is very easy to use and makes support calls that much easier. The connection is seamless. It is also easy to deploy for the users.

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Like

how you can have remote access to your computer.

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Like

Extremely convenient! Within moments I have my desktop. Additionally, the one time I had issues in the two years of use, the customer service agent was super responsive and helpful.

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Dislike

I have no issues with this product. It serves its purpose and works very well.

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Dislike

the multi screen function and the sizing of the screen. it is either too zoomed or too blury on laptop view.

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Dislike

I do dislike how often I have to change my password. It seems a bit overkill to have a password for the account, a password for the actual access to my desktop, my desktop's password, etc. and all of them have to be changed, at a minimum, annually. I think I have changed my access code like 6 times in two years.

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Peer Discussions

GoToMyPC Reviews and Ratings

4.5

(45 Ratings)

Rating Distribution

5 Star
62%
4 Star
29%
3 Star
7%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.8

Service & Support

4.6

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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  • APPLICATION SPECIALIST
    50M-1B USD
    Transportation
    Review Source

    GoToMyPC Simplifies Remote Connections and Streamlines Technical Support Efforts

    5.0
    Oct 3, 2025
    GoToMyPC, is a great tool that makes connecting to PC's for support easy.
  • Research Assistant
    50M-1B USD
    Healthcare and Biotech
    Review Source

    GoToMyPC: Convenient Though A Bit Technically Limited

    4.0
    Jun 17, 2025
    Despite the ability to use a VPN to access many of my work-related files and apps, sometimes I truly just need to be able to access my desktop. GoToMyPC helps bridge the gap when I have no other ways forward. For example, Zoom often wants me to verify my laptop's login via sending a code to my desktop So, I use GoToMyPC. Sometimes I leave a file open and need to see the changes I made. It's great to have in my back pocket. With that, it is somewhat a pain to navigate going from two screens on my desktop at work to one screen on my home laptop. It does an okay job, but it is a little glitchy. Also, despite trying, I don't think I can get my keyboard commands on my Mac to work through to my Windows.
  • Director
    Gov't/PS/Ed
    Government
    Review Source

    Frequent Sign-Ins Required After One Hour Interrupt Workflow and Document Review

    4.0
    Jun 17, 2025
    It is good but I wish the session time lasted longer than an hour
  • Accountant
    50M-1B USD
    Construction
    Review Source

    User-Friendly Software Delivers Reliable Remote Connections With Occasional Viewing Issues

    4.0
    Jun 18, 2025
    Very helpful tool for remotely connecting to off-site computers. Very user-friendly interface and minimal issues with the software. All in all, it does exactly what we bought it for effectively.
  • Designer
    50M-1B USD
    Construction
    Review Source

    Five Years With GoToMyPC: Easy and Reliable

    5.0
    Jun 18, 2025
    GoToMyPC is an excellent, reliable remote-work solution. I have been using GoToMyPC 5-days a week since long. Thanks to GoToMyPC, I can remote to my office in North Carolina from anywhere there's internet. Philippines, Japan, Korea, Indonesia. I am even able to install Windows Updates remotely.
...
Showing Result 1-5 of 46

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