Overview
Product Information on Gupshup Conversation Cloud
Updated 13th October 2025
What is Gupshup Conversation Cloud?
Gupshup Conversation Cloud Pricing
Overall experience with Gupshup Conversation Cloud
IT ASSOCIATE
50M - 250M USD, Healthcare and BiotechFAVORABLE
“The platform allows for efficient navigation and quick access to information”
It's a very intuitive and easy-to-use platform. Information is easy to view and find. Access security is also very efficient.
Director Of IT
1B - 3B USD, IT ServicesCRITICAL
“Convenient Communication Management Offset by Sluggish User Interface in Complex Scenarios”
Overall experience is good as it delivers a reliable and efficient experience for conversational engagement
About Company
Company Description
Gupshup operates as a conversational messaging platform that promotes efficient client interactions. The company provides a carrier-grade platform that integrates a singular messaging API for over 30 channels. The platform also offers a comprehensive toolset to tailor conversational experiences for various needs. Gupshup primarily serves numerous businesses of different sizes across diverse industry verticals in emerging markets. These businesses utilize Gupshup's solutions to create conversational scenarios for marketing, sales, and support. They count on these interactive experiences as a vital component of their endeavors towards effective customer engagement.
Company Details
Company type
Private
Year Founded
2004
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
Do You Manage Peer Insights at Gupshup?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Gupshup Conversation Cloud Alternatives
Peer Discussions
Gupshup Conversation Cloud Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- IT ASSOCIATE50M-1B USDHealthcare and BiotechReview Source
The platform allows for efficient navigation and quick access to information
It's a very intuitive and easy-to-use platform. Information is easy to view and find. Access security is also very efficient. - Crm/martech50M-1B USDTransportationReview Source
4 Years of Consistent Service with Minimal Downtime and Affordable Solutions
Exceptional Services, Reliable CX Support, and affordable prices. We have been using GupShup for 4-5 Years for WhatsApp API, SMS API OTP, and Two-way communication agents. - IT MANAGER50M-1B USDConsumer GoodsReview Source
Low Code Platform Enables Multi-Channel Bots Yet UI Workflows Could Improve
We implemented Gupshub's conversational cloud as part of a groupwide service digitalization initiative for an automotive client in the UAE. It was a very positive experience. We set up customer-facing chatbots without having to do any heavy custom development. In my opinion, it is the strongest low code/no code platform for chatbots in the market. - IT MANAGER1B-10B USDBankingReview Source
Supports Over 30 Messaging Channels With Advanced Automation and Multilingual Features
High scalability and broad channel support. its good for conversation use cases, not just like bulk message. Rich integrations and automation capabilities. Cloud supports 30 plus messaging channels which is very good and need. Cost part can be on higher side . - Director Of IT1B-10B USDIT ServicesReview Source
Convenient Communication Management Offset by Sluggish User Interface in Complex Scenarios
Overall experience is good as it delivers a reliable and efficient experience for conversational engagement
Showing Result 1-5 of 22
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
