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Overview

Product Information on Haiilo

Updated 13th October 2025

What is Haiilo?

Haiilo is a software designed to support employee engagement, communication, and collaboration within organizations. The software facilitates internal communication through features such as personalized news feeds, targeted messaging, and mobile access, which aim to improve information distribution among teams. It offers tools for conducting surveys, gathering feedback, and tracking engagement metrics, enabling companies to monitor employee sentiment and identify areas for organisational improvement. Haiilo integrates with other business applications and provides analytics to help organizations assess the effectiveness of their internal communications and engagement strategies. The software addresses business needs related to fostering workplace connectivity, streamlining content management, and supporting culture-driven initiatives through its platform capabilities.

Haiilo Pricing

Haiilo software utilizes a tiered subscription-based pricing model, where costs depend on the selection of product modules, number of users, and the chosen level of features. Pricing is custom-quoted based on organization requirements and typically includes ongoing support, implementation, and access to updates within the subscription period.

Overall experience with Haiilo

Communications Associate
Gov't/PS/ED <5,000 Employees, Government
FAVORABLE

“Product Features Are Well-Received While Template Availability Remains Limited”

4.0
Apr 28, 2026
The product largely meets our requirements. The Support team assists us with inquiries appropriately, both in term of content and timeline.
IT Manager
<50M USD, Services (non-Government)
CRITICAL

“Good design but poor options to enter content”

2.0
May 21, 2025
Good design, the most important functions exist. However, I have noticed that several apps stopped working. Checking the Haiilo Intranet I noticed that they decided to leave these broken apps in the product. It is a bad experience to spend time trying to figure out what you are doing wrong and why it is not working just to find out this is done on purpose.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Logo of Haiilo

Haiilo

byHaiilo
in
4.1
Market Presence: Intranet Packaged Solutions, Employee Communications Applications (Transitioning to Intranet Packaged Solutions and Frontline Worker Communication Applications)

About Company

Company Description

Updated 5th September 2025

Haiilo is the employee experience platform that brings together workplace communication and engagement tools into one unified, easy-to-use environment. Designed for organizations with distributed, hybrid, or global teams, it helps internal communications, HR, and IT teams manage and deliver information efficiently, while supporting employee connection and collaboration. Haiilo combines: Social intranet. A centralized hub where employees can access company news, documents, and shared resources. Multi-channel communications. Deliver messages via email, digital signage, mobile apps, or desktop, ensuring reach across all roles and locations. Analytics and insights. Data to measure message reach, engagement, and sentiment, helping teams refine communication strategies. Employee advocacy. Make it simple for employees to share company content externally, amplifying brand visibility.

Company Details

Updated 5th September 2025
Company type
Private
Year Founded
2010
Head office location
Hamburg, Germany
Number of employees
201 - 500
Website
https://www.haiilo.com

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Haiilo Likes & Dislikes

Like

competent support, personal support from dedicated contact persons, appealing funktions (Events, M365 AddOn)

Like

Design and ease of creating new users using Microsoft Graph. Mobile App works well too.

Like

The support is a huge plus. It is very intuitive to learn and understand. New Updates keep things fresh and allow us to continually grow our internal comms.

Dislike

no templates and direct links in the left navigation

Dislike

Entering content is very time consuming, and the text editor looks and works like something you'd know from forums in the 2000s. The worst part is, each picture you want to add from something like a manual, needs to be uploaded, named, selected and then pasted into to the text your are writing. There is no option to just copy and paste from existing manuals and retain the pictures.

Dislike

The Bugs. It's becoming a real problem. Our biggest struggle as an organisation is to convince our colleagues to make use of the social intranet as their daily working tool. When they frequently get kicked off the platform and can't log back in, when the chat doesn't work and when other bugs occur, they become dispondent and show no interest

Recommended Gartner Insights

  • Critical Capabilities for Intranet Packaged Solutions
  • Magic Quadrant for Intranet Packaged Solutions

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Haiilo Reviews and Ratings

User Sentiment About Haiilo
Deciding Factors: Haiilo Vs. Market Average
Filter Reviews
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Last 12 Months
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Reviewer's Job Function
  • Communications Associate
    Gov't/PS/Ed
    Government
    Review Source

    Product Features Are Well-Received While Template Availability Remains Limited

    4.0
    Apr 28, 2026
    The product largely meets our requirements. The Support team assists us with inquiries appropriately, both in term of content and timeline.
  • Communications Associate
    50M-1B USD
    Retail
    Review Source

    Fantastic Platform whose shine is often dampened by bugs

    4.0
    May 4, 2026
    I love the vast options that I have with this platform. It really offers many of our colleagues a variety of different ways in which to stay in touch and effectively do their jobs.
  • Senior Brand Marketing Manager
    50M-1B USD
    Construction
    Review Source

    Streamlined Communication Enhances Advocacy Efforts and Keeps Teams Aligned Seamlessly

    5.0
    Mar 29, 2026
    It's super helpful for advocacy work!I like how it streamlines communication, boosts engagement and keeps everyone aligned.
  • Communications Manager
    50M-1B USD
    Manufacturing
    Review Source

    A great social intranet with an excellent support team.

    4.0
    Oct 20, 2025
    Im very happy with the Haiilo social intranet as an admin and user and also with the support team. They are quick to respond, knowledgeable, and always friendly. Issues are handled professionally, and you really feel well taken care of.
  • Tecnico Dell’assistenza
    50M-1B USD
    Construction
    Review Source

    A simple tool for employee communication.

    4.0
    Jul 6, 2025
    Haiilo is an employee engagement tool. The product is very intuitive and easily integrates with other systems such as LinkedIn and Slack. The software has a mobile app and offers personalised customer service both online and offline via calls. It is very effective in calendar management and employee recognition. Pricing of the tool is also pocket friendly
...
Showing Result 1-5 of 57

4.1

(57 Ratings)

Rating Distribution

5 Star
32%
4 Star
54%
3 Star
12%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Planning & Transition

4.0

Delivery & Execution

5.0

Integration & Deployment

4.2

Service & Support

4.4

Product Capabilities

4.0

Performance of Haiilo Across Market Features
Reviewer Insights for: Haiilo
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4.6
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4.2
(4604 Ratings)
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