• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Haiilo
Logo of Haiilo

Haiilo

byHaiilo
in
4.1
Market Presence: Intranet Packaged Solutions, Employee Communications Applications

Overview

Product Information on Haiilo

Updated 13th October 2025

What is Haiilo?

Haiilo is a software designed to support employee engagement, communication, and collaboration within organizations. The software facilitates internal communication through features such as personalized news feeds, targeted messaging, and mobile access, which aim to improve information distribution among teams. It offers tools for conducting surveys, gathering feedback, and tracking engagement metrics, enabling companies to monitor employee sentiment and identify areas for organisational improvement. Haiilo integrates with other business applications and provides analytics to help organizations assess the effectiveness of their internal communications and engagement strategies. The software addresses business needs related to fostering workplace connectivity, streamlining content management, and supporting culture-driven initiatives through its platform capabilities.

Haiilo Pricing

Haiilo software utilizes a tiered subscription-based pricing model, where costs depend on the selection of product modules, number of users, and the chosen level of features. Pricing is custom-quoted based on organization requirements and typically includes ongoing support, implementation, and access to updates within the subscription period.

Overall experience with Haiilo

Communications Manager
250M - 500M USD, Manufacturing
FAVORABLE

“A great social intranet with an excellent support team.”

4.0
Oct 20, 2025
Im very happy with the Haiilo social intranet as an admin and user and also with the support team. They are quick to respond, knowledgeable, and always friendly. Issues are handled professionally, and you really feel well taken care of.
IT Manager
<50M USD, Services (non-Government)
CRITICAL

“Good design but poor options to enter content”

2.0
May 21, 2025
Good design, the most important functions exist. However, I have noticed that several apps stopped working. Checking the Haiilo Intranet I noticed that they decided to leave these broken apps in the product. It is a bad experience to spend time trying to figure out what you are doing wrong and why it is not working just to find out this is done on purpose.

About Company

Company Description

Updated 5th September 2025

Haiilo is the employee experience platform that brings together workplace communication and engagement tools into one unified, easy-to-use environment. Designed for organizations with distributed, hybrid, or global teams, it helps internal communications, HR, and IT teams manage and deliver information efficiently, while supporting employee connection and collaboration. Haiilo combines: Social intranet. A centralized hub where employees can access company news, documents, and shared resources. Multi-channel communications. Deliver messages via email, digital signage, mobile apps, or desktop, ensuring reach across all roles and locations. Analytics and insights. Data to measure message reach, engagement, and sentiment, helping teams refine communication strategies. Employee advocacy. Make it simple for employees to share company content externally, amplifying brand visibility.

Company Details

Updated 5th September 2025
Company type
Private
Year Founded
2010
Head office location
Hamburg, Germany
Number of employees
201 - 500
Website
https://www.haiilo.com

Do You Manage Peer Insights at Haiilo?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Haiilo
Reviewer Insights for: Haiilo
Deciding Factors: Haiilo Vs. Market Average
Performance of Haiilo Across Market Features

Haiilo Likes & Dislikes

Like

The social intranet itself is also very user-friendly, with a modern and intuitive interface that makes internal communication sharing much easier and more efficient. Overall, a great solution backed by an excellent support team.

Like

Design and ease of creating new users using Microsoft Graph. Mobile App works well too.

Like

The software is very efficient in content sharing and scheduling. Product pricing and usability. Extensibility of the tool and unlimited customization.

Dislike

The App could be a bite more intuitive and user-friendly.

Dislike

Entering content is very time consuming, and the text editor looks and works like something you'd know from forums in the 2000s. The worst part is, each picture you want to add from something like a manual, needs to be uploaded, named, selected and then pasted into to the text your are writing. There is no option to just copy and paste from existing manuals and retain the pictures.

Dislike

The product is a good solution for employee communication. I have not experienced notable flaws.

Top Haiilo Alternatives

Logo of Microsoft 365
1. Microsoft 365
4.5
(8614 Ratings)
Logo of Slack
2. Slack
4.6
(6891 Ratings)
Logo of Skype for Business
3. Skype for Business
4.3
(4604 Ratings)
View All Alternatives

Peer Discussions

Haiilo Reviews and Ratings

4.1

(54 Ratings)

Rating Distribution

5 Star
31%
4 Star
54%
3 Star
13%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Communications Manager
    50M-1B USD
    Manufacturing
    Review Source

    A great social intranet with an excellent support team.

    4.0
    Oct 20, 2025
    Im very happy with the Haiilo social intranet as an admin and user and also with the support team. They are quick to respond, knowledgeable, and always friendly. Issues are handled professionally, and you really feel well taken care of.
  • Tecnico Dell’assistenza
    50M-1B USD
    Construction
    Review Source

    A simple tool for employee communication.

    4.0
    Jul 6, 2025
    Haiilo is an employee engagement tool. The product is very intuitive and easily integrates with other systems such as LinkedIn and Slack. The software has a mobile app and offers personalised customer service both online and offline via calls. It is very effective in calendar management and employee recognition. Pricing of the tool is also pocket friendly
  • IT Manager
    <50M USD
    Services (non-Government)
    Review Source

    Good design but poor options to enter content

    2.0
    May 21, 2025
    Good design, the most important functions exist. However, I have noticed that several apps stopped working. Checking the Haiilo Intranet I noticed that they decided to leave these broken apps in the product. It is a bad experience to spend time trying to figure out what you are doing wrong and why it is not working just to find out this is done on purpose.
  • Head of Internal Communication
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Constant Improvements and Quick Issue Fixes Highlight Haiilo's Efficiency

    5.0
    May 15, 2025
    The team at Haiilo are always responsive and super proactive in informing me of new developments that may be of benefit to my organisation. I can't fault them in any of this.
  • Marketing Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Efficient tool to spread information but unannounced changes disrupt platform consistency

    4.0
    May 15, 2025
    It is generally a good platform to spread information simultaneously across all employees but there are some improvements/boundaries. Some of them might only occur as we are working not directly with haiilo but with one of their partners.
...
Showing Result 1-5 of 54

Recommended Gartner Research

  • Critical Capabilities for Intranet Packaged Solutions
  • Magic Quadrant for Intranet Packaged Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.