HELIOS Care Management & Case Management Alternatives

Vendor was easy to work with, helpful, organized, and committed to making our implementation a success. There were some things that we thought were out-of-the-box that were not, but generally everything went smoothly and we delivered on time and on budget.

Vendor productive is highly customizable, it has certain areas that need further maturity and automation but overall its on the right path. Vendor is very responsive

They assigned a junior team to implement this for us.

TranZform binds well with Facets core. Implementation was easy and risk free.

Acuity allows a decent level of customization and provides a level of structure that streamlines many business processes for healthcare pre-authorization and referral processes. There are times when system architecture creates a limitation for something the company wants or needs, but TCS is helpful in trying to provide acceptable workarounds.

This is a very powerful system, but extremely hard to master or extend. Unless you are an absolutely huge customer, we found it difficult for our requests on enhancement to be taken quickly or with much weight and have waited years to see our enhancements considered. If you have typical requirements this could be an immensely helpful and even competitively advantageous system, but you must carefully review your requirements before engaging DST