Name: HPE OpsRamp
Rating: 4.4 (47 reviews)

Overview

Product Information on HPE OpsRamp

Updated 13th October 2025

What is HPE OpsRamp?

HPE OpsRamp is an IT operations management software designed to provide monitoring, incident management, automation, and service management for hybrid and multi-cloud environments. The software offers features for infrastructure discovery, event correlation, alert management, and performance analytics, enabling organizations to manage on-premises and cloud resources from a unified platform. It assists IT teams in identifying and resolving operational issues by providing visibility across servers, networks, applications, and cloud services. HPE OpsRamp facilitates workflow automation, compliance management, and integration with IT service management tools, addressing the challenge of maintaining efficient and reliable IT operations in complex enterprise environments.

Overall experience with HPE OpsRamp

Lead Systems Administrator

250M - 500M USD, Healthcare and Biotech

FAVORABLE

“OpsRamp's Monitoring Tool: Improving Despite Onboarding Hiccups”

4.0

Jan 29, 2025

Our experience with OpsRamp monitoring tools has been mostly positive. The product works as advertised and allows us peace of mind that if we encounter issues we will be notified of it in a timely manner.

Monitoring and Event Management Analyst

1B - 3B USD, Miscellaneous

CRITICAL

“Clunky and slow”

2.0

Jul 11, 2017

Navigation is clunky, load time is slow, and not built to allow for agile development. The mobile app doesn't work at all. The service maps are archaic. The event correlation is a manual process and very time consuming. It does a good job of monitoring for network gear and URLs, but everything else is lacking.

About Company

Company Description

Hewlett Packard Enterprise, known as a global edge-to-cloud company, concentrates on a range of technology and innovation services to connect, protect, analyze, and act on all data and applications wherever they live, from edge to cloud, focusing on addressing business challenges through technology.

Company Details

Company type

Public

Year Founded

2015

Head office location

Houston, United States

Number of employees

10001+

Annual Revenue

10B-30B USD

Website

http://www.hpe.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: HPE OpsRamp

Performance of HPE OpsRamp Across Market Features

HPE OpsRamp Likes & Dislikes

Accuracy and quality of observable metrics Ease of configuring email and text alerts triggered by specific metrics Integration into 3rd party platforms and tools Useful, customizable dashboards

URL monitoring is crisp and clean.

They have many many templates to monitor infrastructure. We were able to take alot of the prebuilt templates and easily modify them for our use.

Onboarding process and training was not done in the right order (this was several years ago, prior to being purchased by HPE) Only a minor inconvenience, but I wish we could do an upgrade to the gateway appliance VM instead of building a new one and replacing the old one each time.

They are priced like a Gartner leader, but don't offer half of what challengers or visionaries do.

I wouldn't say dislike. But some of the documentation is hard to follow or find. We did come across an issue where we get logged out frequently while working in the product.

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Peer Discussions

HPE OpsRamp Reviews and Ratings

Recommended Gartner Insights

Market Guide for Infrastructure Monitoring Tools

50M-1B USD

Healthcare and Biotech

Review Source

OpsRamp's Monitoring Tool: Improving Despite Onboarding Hiccups

Director, Information Technology

Experiencing OPSRamp's Supportive Team During System Implementation

Oct 29, 2024

The support team at OPSRamp has been very patient with us in during implementation. We have gone through a few staff changes and had to redo alot of the work that was done. They are very helpful and patient.

VP Business Development

IT Services

Effectiveness and efficiency

5.0

Aug 3, 2023

A platform isn't just the software, it's the team that helps deliver the value of that software back to the business. We have a great relationship with all teams we work with to support our use as well as staying aware of future developments that will be impactful.

Director

1B-10B USD

Telecommunication

Best solution implementation I have ever had

Jul 14, 2023

We moved from a legacy style monitoring tools to OpsRamp, the Core migration took less than a month and we gained immediate visibility that was missing. We discovered several areas that didn't work as we expected, and the team helped change our paradigm or took our approach and enhanced OpsRamps' ca[abiliites. The AIOps capabilities showed strength by reducing notification noise by 80% with the deduplication and correlation capabilities. Our teams have really embraced the tool because of the reduction of noise and 'false alerts' compared to what they were getting prior.

Global Director Of Service Planning

High value enterprise-class ITOM for evolving HDIM needs

Mar 5, 2021

Integrates seamlessly, addresses NetOps and CloudOps needs, increased our efficiency, and provided the insights we need to deliver higher value to our customers.