Human Bot Defender helps us to combat bots and mitigate certain DDoS traffic that bypasses our WAF. Their managed service is very responsive and we collaborate with them to improve detections and remove false positives. The new capabilities we are testing like PreCheck and AI traffic identification seem very promising.

Overall, the experience with HUMAN has been very positive and helpful. However, the product can feel like a "black box" at times. While new detectors are being added, we have limited visibility into their specific functions or logic. Currently, we can only view the date added, the environment and the ID.