Overview
Product Information on HxGN EAM
Updated 13th October 2025
What is HxGN EAM?
HxGN EAM Pricing
Overall experience with HxGN EAM
IT Manager
3B - 10B USD, TransportationFAVORABLE
“Hexagon EAM is a powerful asset management tool, but its reporting needs a major overhaul”
My overall experience with Hexagon EAM has been positive. As an IT manager, I have overseen multiple upgrades, and I have found the platform to be reliable and scalable for enterprise management. The system’s flexibility and depth of functionality have been key strengths. It works well managing asset lifecycles, tracking maintenance, and maintaining and ordering parts. The user interface is starting to feel dated, and reporting lacks the ability to visualize data.
Business System Analyst
1B - 3B USD, RetailCRITICAL
“Customization Triumphs in Spite of Poor Documentation”
Documentation is what I don't like very much. It is very outdated and doesn't help with most of the issues experienced.
About Company
Company Description
Unleashing intelligence at scale. Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle, Design, Build, Operate and Protect, where performance, safety and reliability are non-negotiable and failure is not an option. Turning data into decisive action and intelligence into your edge, Octave solutions solve for and simplify complexity, from design and build to operations and protection of people, property, and assets, for any scope, at any scale. For decades, we’ve partnered with customers to sharpen performance, elevate efficiency, and amplify results. From factory floors to entire cities, our solutions are tuned to scale up what’s possible from day one onward.
Company Details
Company type
Public
Year Founded
1992
Head office location
Madison, United States
Number of employees
5001 - 10000
Website
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HxGN EAM Reviews and Ratings
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- IT Manager1B-10B USDTransportationReview Source
Hexagon EAM is a powerful asset management tool, but its reporting needs a major overhaul
My overall experience with Hexagon EAM has been positive. As an IT manager, I have overseen multiple upgrades, and I have found the platform to be reliable and scalable for enterprise management. The system’s flexibility and depth of functionality have been key strengths. It works well managing asset lifecycles, tracking maintenance, and maintaining and ordering parts. The user interface is starting to feel dated, and reporting lacks the ability to visualize data. - IT Business Analyst<50M USDEnergy and UtilitiesReview Source
Unveiling the Power of Hexagon EAM: A Versatile Asset Management Tool
Hexagon EAM is a very versatile product. Easily customizable and a powerful asset management tool. - Engineer50M-1B USDManufacturingReview Source
Responsive Support Team but a Steep Learning Curve
They are very responsive to all queries, however the help page could add a little more information for learning. - TOMS Global Implementation Manager1B-10B USDRetailReview Source
Investigating Support Delay Issues for Specific Tickets
almost all the time the system works great, and the support we receive is excellent, but we have experienced delays in support for specific tickets such as X. - VP Business Development<50M USDIT ServicesReview Source
Hexagon Continues to Mature in the Space
Hexagon is still working out details on support and development. The product is excellent, but the company division managing our organization is still maturing.
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