Overview
Service Information on IBM CRM and Customer Experience Implementation Services
Updated 13th October 2025
What is IBM CRM and Customer Experience Implementation Services?
IBM CRM and Customer Experience Implementation Services Pricing
Overall experience with IBM CRM and Customer Experience Implementation Services
Technical Lead
1B - 3B USD, Insurance (except health)FAVORABLE
“A good product but a poor UI.”
Design Studio Head
3B - 10B USD, BankingCRITICAL
“Plan was on track but deliverables were not satisfaying in some cases”
About Company
Company Description
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
Company Details
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
IBM CRM and Customer Experience Implementation Services Reviews and Ratings
- Technical Lead1B-10B USDInsurance (except health)Review Source
A good product but a poor UI.
Has proved to be an effective tool for managing multiple services and clients across our business under one efficient platform. Unfortunately the UI is poorly thought out with issues in layout and flow. There's also some issue around integration with our existing suite of software that has proven quite difficult.
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