• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. IBM Cloud Pak for Business Automation
Logo of IBM Cloud Pak for Business Automation

IBM Cloud Pak for Business Automation

byIBM
in
4.3
2026
Market Presence: Document Management, Business Process Management Platforms

Overview

Product Information on IBM Cloud Pak for Business Automation

Updated 13th October 2025

What is IBM Cloud Pak for Business Automation?

IBM Cloud Pak for Business Automation is a software designed to help organizations automate business operations by integrating various automation capabilities such as workflow, decision management, and robotic process automation. The software allows users to design, build, and run applications that facilitate end-to-end automation, improve efficiency, and reduce manual tasks. It provides a set of tools for capturing, analyzing, and managing business rules, processing documents, and monitoring processes to support faster decision making and compliance. The software also supports scalability with hybrid cloud deployment and enables businesses to standardize processes, streamline operations, and address complex workflow requirements across multiple environments.

IBM Cloud Pak for Business Automation Pricing

IBM Cloud Pak for Business Automation software uses a subscription-based pricing model, typically based on Virtual Processor Cores or other resource metrics, allowing organizations to pay according to deployment size and usage. Pricing may vary depending on feature sets, deployment options such as on-premises or cloud environments, and specific automation capabilities chosen by the user.

Overall experience with IBM Cloud Pak for Business Automation

DevOps Cloud Engineer
250M - 500M USD, Banking
FAVORABLE

“IBM CP4BA”

4.0
Jan 2, 2024
IBM CP4BA supports with the analytics feature which has workflows and orchestration feature included, it has better results and reduce the repetitive task
There are no reviews in this category.
CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Business Process Automation Tools

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

Do You Manage Peer Insights at IBM?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM Cloud Pak for Business Automation
Performance of IBM Cloud Pak for Business Automation Across Market Features

IBM Cloud Pak for Business Automation Likes & Dislikes

Like

bot presentation with automated fashion AI automated business processes

Like

analysis of data automate the business processes AI bot presentation

Like

Help with manual automation create and manage the business processes complain ace and governance

Dislike

monitoring dashboards advanced setup and the configuration

Dislike

monitoring need improvement on the boards pricing

Dislike

user interface complexity customization scalability

Top IBM Cloud Pak for Business Automation Alternatives

Logo of CMW Platform
1. CMW Platform
4.5
(139 Ratings)
Logo of Appian BPM Suite
2. Appian BPM Suite
4.1
(46 Ratings)
Logo of Nintex Workflow Automation
3. Nintex Workflow Automation
4.4
(37 Ratings)
View All Alternatives

Peer Discussions

IBM Cloud Pak for Business Automation Reviews and Ratings

Showing data for 19 ratings and reviews for Business Process Management Platforms market. View all 113 ratings and reviews across markets for a complete picture.

4.3

(19 Ratings)

Rating Distribution

5 Star
37%
4 Star
63%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.4

Service & Support

4.0

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DevOps Cloud Engineer
    50M-1B USD
    Banking
    Review Source

    IBM CP4BA

    4.0
    Jan 2, 2024
    IBM CP4BA supports with the analytics feature which has workflows and orchestration feature included, it has better results and reduce the repetitive task
  • DevOps Engineer
    50M-1B USD
    IT Services
    Review Source

    Streaming business tool

    4.0
    Dec 21, 2023
    IBM cloud pak for business automation offers the best and function to be able to automate the business process with some good optimization, able to improve the bots in order to have better results
  • DevOps Engineer
    1B-10B USD
    Banking
    Review Source

    Excellent tool for the business enhancement

    5.0
    Dec 15, 2023
    Ibm cloud pak for business automation helps with the automation for the workflows, project management, automates the complex workflows and reducing the manual tasks with improving process efficiency
  • Manager of IT Services
    50M-1B USD
    Insurance (except health)
    Review Source

    In the our infrastructure the BAW is very important

    4.0
    Aug 16, 2023
    it is a dependable product, that help us with important operations in our portals.
  • Senior Technical Lead
    1B-10B USD
    IT Services
    Review Source

    Promising product to create intelligent automation possibilities

    5.0
    May 25, 2023
    IBM CP4BA is a great automation product suite which provides all the necessary components and integrations to design enterprise wide applications.
Showing Result 1-5 of 28

Recommended Gartner Research

  • Market Guide for Business Process Management Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.