IBM Robotic Process Automation

4.5

Overview

Product Information on IBM Robotic Process Automation

Updated 13th October 2025

What is IBM Robotic Process Automation?

IBM Robotic Process Automation is a software designed to automate repetitive and rule-based tasks within business processes. The software uses digital bots to interact with applications, systems, and data, facilitating the reduction of manual labor and errors in tasks such as data entry, processing transactions, and workflow integration. It supports both attended and unattended automation, allowing organizations to streamline operations and enhance process efficiency across various applications. Integration capabilities with existing technology infrastructure are present, along with tools for managing, monitoring, and scaling automation initiatives. The software addresses the challenge of optimizing operational productivity and accuracy by enabling organizations to allocate human resources to more strategic activities.

Overall experience with IBM Robotic Process Automation

ANALYST
3B - 10B USD, Banking
FAVORABLE

Smart Automation with Robotic Process Automation by IBM

5.0
Oct 6, 2025
The platform is user friendly and helps in reducing repetitive work and improving efficiency and it offers a great robust, enterprise grade platform with strong integration across IBM's ecosystem and solid governance features. Its scalability, reliability and flexibility for hybrid or on-prem deployments are very impressive. Overall, it’s suited for large enterprises seeking stable, secure and well-integrated automation solutions.
SENIOR MEMBER TECHNICAL
3B - 10B USD, Banking
CRITICAL

IBM RPA - Low Code Scheduling & Execution Agent

3.0
Sep 11, 2025
IBM Robotic Process Automation has a hybrid architecture of deployment making it flexible to deploy on-premises as well as in the cloud. We can leverage Java Script and other scripts making it a flexible script tool. Low code deployment helps to manage the repetitive tasks with simple drag and drop which implies less initial effort required for onboarding or utilization. We are using this IBM RPA in the healthcare, finance and insurance domains.

About Company

Company Description

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD

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User Sentiment About IBM Robotic Process Automation
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IBM Robotic Process Automation Reviews and Ratings

4.5

(118 Ratings)

Rating Distribution

5 Star
52%
4 Star
42%
3 Star
5%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
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  • ANALYST
    1B-10B USD
    Banking
    Review Source

    Smart Automation with Robotic Process Automation by IBM

    5.0
    Oct 5, 2025
    The platform is user friendly and helps in reducing repetitive work and improving efficiency and it offers a great robust, enterprise grade platform with strong integration across IBM's ecosystem and solid governance features. Its scalability, reliability and flexibility for hybrid or on-prem deployments are very impressive. Overall, it’s suited for large enterprises seeking stable, secure and well-integrated automation solutions.
  • DATA ANALYST
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Automation Reduces Manual Errors Yet Handles Large Volume Tasks Less Effectively

    4.0
    Sep 15, 2025
    The overall experience with IBM Robotic Process Automation has been great. It is so hassle free to work upon as it has low-code no-code feature. This product is majorly to automate manual jobs with reduction in human errors. Any non-technical person can create the bot and can make the job easy. The main intention for creating the bot would be fast and accurate delivery to clients.
  • SENIOR MEMBER TECHNICAL
    1B-10B USD
    Banking
    Review Source

    IBM RPA - Low Code Scheduling & Execution Agent

    3.0
    Sep 11, 2025
    IBM Robotic Process Automation has a hybrid architecture of deployment making it flexible to deploy on-premises as well as in the cloud. We can leverage Java Script and other scripts making it a flexible script tool. Low code deployment helps to manage the repetitive tasks with simple drag and drop which implies less initial effort required for onboarding or utilization. We are using this IBM RPA in the healthcare, finance and insurance domains.
  • Senior Specialist, Business Intelligence
    50M-1B USD
    Services (non-Government)
    Review Source

    IBM RPA Simplifies Daily Tasks Though Initial Configuration Requires Some Effort

    4.0
    Sep 10, 2025
    IBM RPA has been a really good tool for me. It makes my work so much easier by handling repetitive tasks and saving a lot of time. I’ve found it reliable and simple to use, and overall it’s made my day-to-day work much smoother.
  • ENGINEERING MANAGER
    50M-1B USD
    IT Services
    Review Source

    Strong Integration and Governance Features Mark IBM's Automation Tool for Enterprises

    5.0
    Sep 11, 2025
    IBM Robotic Process Automation is a solid enterprise-grade tool for automating repetitive tasks and workflows. It integrates well with large-scale environments and provides strong governance, security, and analytics features. The learning curve can be a bit steep, but once configured properly, it brings significant efficiency improvements and reduces manual effort.
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