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  1. Home
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Logo of ilert

ilert

byilert
in AI Applications in IT Service Management
4.5

Overview

Product Information on ilert

Updated 26th January 2026

What is ilert?

ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary. ilert seamlessly integrates with your monitoring tools and extends them with reliable alerting, on-call scheduling and automatic escalations.

ilert Pricing

iert software uses a subscription-based pricing model structured around user tiers and features. The software pricing varies depending on the number of users and selected capabilities. Advanced functionalities are available in higher-tier plans, and annual or monthly billing options are offered. A free trial is available for evaluation.

Overall experience with ilert

Circle Lead
<50M USD, IT Services
FAVORABLE

“Great product with some possibile improvement ”

5.0
Feb 20, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Customer Service & Support Associate
<50M USD, Transportation
CRITICAL

“Not bad, but could be better”

3.0
Sep 12, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 12th June 2025

ilert is an AI-first Software as a Service (SaaS) company focused on providing alerting solutions, managing on-call services, and facilitating incident communication. The company aims to enhance digital uptime for businesses around the globe. Whether serving business-to-business (B2B) or business-to-consumer (B2C) companies, ilert's tools are designed to empower operational teams and ensure seamless system functionality.

Company Details

Updated 12th June 2025
Company type
Private
Year Founded
2011
Head office location
Cologne, Germany
Website
https://www.ilert.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

ilert Reviews and Ratings

4.5

(28 Ratings)

Rating Distribution

5 Star
54%
4 Star
39%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Circle Lead
    <50M USD
    IT Services
    Review Source

    Great product with some possibile improvement

    5.0
    Feb 20, 2024
    Very good product with some limitation regarding the management of bank holidays
  • Circle Lead
    <50M USD
    IT Services
    Review Source

    Great product with some possibile improvement

    5.0
    Feb 20, 2024
    Very good product with some limitation regarding the management of bank holidays
  • Read All 28 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for AI Applications in IT Service Management
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Reviewer Insights for: ilert

ilert Likes & Dislikes

Like

The high level of customizability regarding the management of the shifts

Like

The high level of customizability regarding the management of the shifts

Like

The high level of customizability regarding the management of the shifts

Dislike

navigation and finding needed screens/features

Dislike

navigation and finding needed screens/features

Dislike

navigation and finding needed screens/features