Overview
Product Information on Impartner PRM
What is Impartner PRM?
Impartner PRM Pricing
Overall experience with Impartner PRM
“Impartner: A Dynamic Tool for Partner Collaboration and Engagement”
“Implementation is straightforward, but there is some proprietary jargon you have to learn”
About Company
Company Description
The company's expertise lies in the arena of online advertising. It has been involved in the industry since its inception in the Baltics. Since its establishment in 2004, the company has developed numerous advertising campaigns. Its team is comprised of experienced professionals who have spent significant years in this industry. The core focus of this company involves creating and executing online advertising campaigns.
Company Details
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Reviewer Insights for: Impartner PRM
Performance of Impartner PRM Across Market Features
Impartner PRM Likes & Dislikes
I love the usage reporting so we can see which assets are performing the best and which are receiving less engagement. This is great signal for the Product Marketing and Partner Marketing teams to refine and inform existing and future content.
The look and feel.
The customisation possibilities within the solution The user segmentation of the solution is great Using workflows to automate almost anything
Maybe a bit nitpicky but the UX and UI could be a bit cleaner. It has a bit of a dated look and feel to it. It also came with a bit of a learning curve and took a lot of playing around with to learn how to effectively and quickly navigate the product.
The lack of technical documentation available, and that certain elements we had purchased were not actually ready when we began development of the solution.
A bit confusing setup of the training resources during the implementation.
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Impartner PRM Reviews and Ratings
- PRODUCT MARKETING50M-1B USDSoftwareReview Source
Impartner: A Dynamic Tool for Partner Collaboration and Engagement
Impartner is a great way to collaborate with our partner community. It's a great centralized hub of partner resources such as co-marketing assets. - Partner Operations Manager<50M USDIT ServicesReview Source
Impartner's customisation and automation potential is great
The follow up and commitment during the sales process was great. This experience have largely continued into the implementation of the product as well. - Account Executive<50M USDMiscellaneousReview Source
Organize, Adapt, and Drive -- Impartner PRM
When I saw this tool I knew it was our perfect fit. The partner needs a tool that can help organize to the effect of predictable revenue, lest it be neglected. Consider Impartner for those needs. - Director of Sales<50M USDSoftwareReview Source
Great company to work with. Fantastic way to manage partner relationships.
Fantastic way to organize and communicate with partners and resellers. We met them at a tradeshow and had it implemented within three months. - Channel Marketing Manager50M-1B USDIT ServicesReview Source
Implementation was unorganized and product roadmap is spotty
Our implementation was an unorganized mess despite the fact that Impartner claims to have a proprietary implementation methodology called Velocity. The first PM we were assigned seemed to be really overloaded and he was not able to provide very good support. He was unreliable and unorganized; he was not able to communicate the capabilities of the software and he could not answer questions correctly. Our SOW promised 2 hours of training but the training that was delivered was insufficient and unorganized. I escalated this to his manager who responded quickly with a promise to investigate and come back to me, but I never heard back from him. Impartner support is slow to respond and it sometimes seems that they don't know the capabilities of the software - even basic functionality. The analytics available in the tool are not customizable and are pretty useless in some cases. Impartner recently released a terrific Asset Library but they failed to tie it into the download report, so the download report is useless and when I shared this feedback they told me the best way to capture this info is to count it manually.