Overview
Product Information on Infor Nexus
What is Infor Nexus?
Infor Nexus Pricing
Overall experience with Infor Nexus
“Great Platform, Great Partnership, Great Results”
“A good central visibility tool, that lacks multileg international transportation ”
About Company
Company Description
Infor is a developer of business cloud software, with an emphasis on specific industries such as industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. It aims to provides complete software solutions tailored to these industries, focusing on sustainable operational advantages, faster value realization and security. Infor produces enterprise applications and services designed to meet critical business needs. It also boasts a sizeable workforce and a customer base that extends to over 60,000 organizations across more than 175 countries.
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Infor Nexus Likes & Dislikes
From supplier collaboration to payment financing, the platform offering is very comprehensive and covers pretty much every area of the supply/value chain that an organization could need. Once some of the basic, foundational items are in place (Unified Order), the modular nature of the platform is one of its biggest strengths. You can start with as little or as much as you would like, giving the enterprise an opportunity to dip its toe in the water and expand from there - adding on modules/features as the need arises or as optimization initiatives present themselves. The longevity and industry expertise of Infor team members is one of their huge strengths. We have been working with Infor for over 5 years, implementing multiple modules of the platform along the way. The team members that have partnered with us have been the same at every step of the way, allowing continuity of the relationship, bringing to bear critical knowledge about our business and how we operate to implementation efforts, and allowing for a level of trust with the partnership that you don't really get with other organizations. Their product team really listens. There have been a couple of times where platform/module functionality hadn't performed as expected or wasn't exactly what was needed to satisfy our business cases/processes. Each time this occurred their product teams made it a priority to unpack the use cases and subsequently included the feature/functionality as a part of the standard platform offering. This allowed us to avoid unnecessary customization and provided a way of future-proofing our instances for subsequent platform upgrades/releases. This is one of the real strengths of Infor and the platform - they aim to make the system configurable rather than customizable.
One central place for visibility and EDI connection to our Ocean and Air service providers.
Customer service for new and existing solutions, solution oriented as an organization and implementation flexibility
I would like to see Infor take a more modern approach to their UX/UI design. At times it feels like the platform is still stuck in the old Web 1.0 way of web platform user interface design. Dashboarding and analytics could be more functional, insightful, and actionable. (read: drill down, click through, operational so-what's). Their professional services team is VERY good; however, project management overhead can be very high without a whole lot of visibility into the value add it is providing.
The fact our current version doesn't support multi leg transportation visibility. The lack of TMS capabilities for international transportation
Customization's can be tedious & time consuming (label customization's generation specifically), integration timelines with vendors are challenging given the differences in datasets and understanding the full suite of Infor's offerings and where they can be applied
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Infor Nexus Reviews and Ratings
- 1B-10B USDConsumer GoodsReview Source
Great Platform, Great Partnership, Great Results
Our journey with the Infor platform and services has been an evolution, starting with only a few modules and expanding to encompass may areas of the end-to-end supply chain. With each new addition to our landscape we have come closer and closer to realizing the value proposition that the platform offers. There have been bumps in the road along the way, but the Infor team has always come to the table as a true partner, focusing their teams' expertise and systems' functionality on enabling us to achieve our business goals. The Infor products we use have helped us streamline and automate our vendor purchasing and negotiations, product shipping and tracking, and downstream financing and payments. The products themselves are very powerful, have broad adoption among our factor partners, and have certainly helped us achieve our growth and supply chain and finance optimization goals. During the last 24 months, the Infor products we use have been integral in managing through the supply chain disruptions that have occurred, providing critical data for informed decision making, and giving us visibility that would have been impossible without the solutions we have in place. There are, however, areas of the platform and service offerings that are ripe for improvement, specifically: the UX/UI of the platform could be updated to be more in line with more modern web technologies and navigational/use elements, dashboards and reporting are a bit lacking, and implementation costs using Infor's professional services can be costly. Overall though, we are very pleased with both the platform and the partnership we have with Infor and we look forward to the further innovation and value creation the can provide for us in the future. - Director Global Capacity Planning1B-10B USDRetailReview Source
Infor has an great suite of system solutions backed by excellent customer service
Infor has a strong, dedicated team available to determine & define solutions from a broad suite of applications. Very happy with the level of knowledge and expertise within the Infor team that has helped create solutions for our business needs. - VP Of Global Logistics10B+ USDManufacturingReview Source
Great experience. Great value creation for both internal and external customers.
Great engagement. Great support. Great partnership. Coverage for domestic transportation in many countries needs enhancement or existence. - Carrier Representative Manager10B+ USDManufacturingReview Source
Keeping Up with the Market
The InforNexus team over the past year has been very supportive and responsive to providing solutions to any challenges we are experience on the platform. While there is room for advancing the connectivity, integration of carriers, and live tracing abilities, the features we currently have are improved and valuable to our company. - Transportation Manager10B+ USDConstructionReview Source
A good central visibility tool, that lacks multileg international transportation
We are not on Infor nexus latest product. We use an older version that gets less development but the cost vs benefit to change to the new platform (internal and external) is making the transition prohibitive at this time.