Infor is a developer of business cloud software, with an emphasis on specific industries such as industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. It aims to provides complete software solutions tailored to these industries, focusing on sustainable operational advantages, faster value realization and security. Infor produces enterprise applications and services designed to meet critical business needs. It also boasts a sizeable workforce and a customer base that extends to over 60,000 organizations across more than 175 countries.
Do You Manage Peer Insights at Infor?
Access Vendor Portal to update and manage your profile.
User Friendly Easy to update and configure Service is typically timely and efficient
Ease of use / does what it says on the tin
We were able to integrate SUN with our data entry tool to auto trigger the feeds for posting journal entries. It's upload feature helps you to upload data files which will eliminate manual key in time for adhoc data posting.
User documentation often assumes the user is familiar with other modules The concierge (support) service is outside of the system and seems inefficient when logging a ticket for assistance - a lot of data that could be pre-populated User often has to enter redundant information that seems like the system should be able to pre-populate based on the module or function being used
lack of flexibility / upgrades very painful and built around how much consultancy can be extracted
Manual Data entry is very slow and time consuming. The tab key doesn't automatically takes the cursor to the next field thereby forcing the user to use mouse to click on the required field. Whilst the auto upload functionality works superbly, the manual entry takes an extra effort as all the fields become mandatory.