Tyler Technologies is a provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 45,000 successful installations across 13,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations.
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Configuration of ERP for Enterprises to our work flow has been of advantage. We can design flexible formats of the company's budget, features of reporting, and user access rights. This level of control helps to guarantee that the system we are developing corresponds to the existing working process.
The coverage of all functions of public sector enterprises that anyway have some complexity in their business processes.
Modules working together and the ability to add modules as we are ready or need the product.
The set up process is very time consuming and IT skilled input is needed to set up the system in the most efficient manner. This first obstacle can be quite annoying, and primarily concerns departments with less technical experts on board.
The complexity of the Application when functional coverage is increased.
There are some large lag times with support - when you can't do what you need to do and don't get timely answers it is frustrating