Name: Infosec IQ
Rating: 4.6 (482 reviews)

Overview

Product Information on Infosec IQ

Updated 13th October 2025

What is Infosec IQ?

Infosec IQ is a software designed to support security awareness training and phishing simulation for organizations. The software provides interactive modules, assessments, and automated campaigns to educate employees about cybersecurity threats and safe online practices. Its features include training content tailored to various roles, simulated phishing attacks to measure preparedness, and reporting tools to track user engagement and progress. Infosec IQ addresses the business problem of human error in cybersecurity by helping organizations strengthen their workforce’s knowledge of security policies and response to potential threats through ongoing education and testing within a centralized platform.

Overall experience with Infosec IQ

Security Analyst

1B - 3B USD, Retail

FAVORABLE

“Superior Content and Solutions Earns Praise From Users”

5.0

Apr 21, 2025

Our account rep is phenomenal - consistently meets us at our maturity level and helps identify paths forward if we encounter an issue. The content provided gets great reviews from our user base, and the building of campaigns is continuously being improved. When we do encounter an issue, their support team is quick to respond and provide solutions.

MANAGER, IT SECURITY

<50M USD, Software

CRITICAL

“reasonably priced, get basic functions in place for phishing exercises. Good training.”

3.0

May 2, 2023

Customer support is very responsive. The web UI is very clunky and needs some updating. Their online live courses have great instructors!

About Company

Company Description

Infosec is a company shaped around cyber security, providing opportunities for IT and security professionals to expand their skills and gain certifications. The company offers security awareness and phishing training programmes, thus enhancing cyber safety of employees both in professional and personal environments. Internationally, it has assisted a significant number of top firms to nurture their security talent via 'Infosec Skills', and millions of learners globally have gained increased cyber-resilience through 'Infosec IQ' security awareness training. Infosec's primary business problem it resolves revolves around fostering the development of cyber security skills and enhancing general awareness of the topic.

Company Details

Company type

Public

Year Founded

2004

Head office location

Madison, United States

Number of employees

51 - 200

Website

https://www.infosecinstitute.com

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A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Infosec IQ

Deciding Factors: Infosec IQ Vs. Market Average

Performance of Infosec IQ Across Market Features

Infosec IQ Likes & Dislikes

1. Content - in format, delivery, and range of languages. 2. Reporting is robust and can be immensely personalized to the enterprise. 3. Infosec staff is incredibly open to feedback, is highly responsive, and understands our needs.

It is inexpensive and gets basic functionality in place with little effort. Their online classes have great instructors.

The quality of the content is exceptional. Their videos are not AI-generated or boring.

The Culture Survey could be a powerful feature, but usage isn't very clear, the results are hard to report on, and the experience is largely hidden.

The web UI needs a lot of work. Basic concepts are not in place such as pages remembering filter settings when you go back to it in the same session, etc.

Sounds kinda contradictory but there are times when I feel that the quality of the content is great but it feels repetitive. I also don't like that we're unable to attach multiple pdfs in one policy. It would also be great if they were able to provide training for non-desk workers and insight on user behavior.

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Peer Discussions

Infosec IQ Reviews and Ratings

Recommended Gartner Insights

Market Guide for Security Awareness Computer-Based Training

1B-10B USD

Retail

Review Source

Superior Content and Solutions Earns Praise From Users

IT Security & Risk Management Associate

<50M USD

Healthcare and Biotech

Repetition and Limited Attachment Options: Imperfections in a Perfect System

From the initial contact to where we are now, I'm extremely satisfied with the service we've been provided. The Client Success Manager that was assigned to us made a world of a difference because she's easy to reach and helps simplify seemingly complex things.

IT SUPPORT GROUP LEAD

50M-1B USD

IT Services

Infosec for all your Security Awareness needs

Apr 25, 2025

Great security awareness and analytics for reporting on progress and making improvements. Support from vendor has been stellar!

IT SECURITY & RISK MANAGEMENT ASSOCIATE

Manufacturing

Simplicity Meets Versatility: Delving Into This Functional Tool

4.0

Apr 17, 2025

The tool is comfortable to use, it has a very simple UI - easy to find things when you start using it. In terms of functionality, it covers all the needs - phishing simulations, training, quarantine, reporting button. The pricing is also budget-friendly.

IT MANAGER

Banking

Polished UI and Up-to-Date Content: A Comprehensive Evaluation

The support we received from the vendor was exceptional. They worked with us for our needs, and we felt their content library was updated and continually improvised based on their customer's needs.