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  1. Home
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  3. Proofpoint ZenGuide
Logo of Proofpoint ZenGuide

Proofpoint ZenGuide

byProofpoint
in Security Awareness Computer-Based Training
4.5

Overview

Product Information on Proofpoint ZenGuide

Updated 21st January 2026

What is Proofpoint ZenGuide?

Proofpoint ZenGuide is a cybersecurity awareness and training platform that supports organizations in reducing human risk associated with phishing and social engineering threats. The platform uses threat intelligence from Proofpoint and integrates with the Proofpoint Threat Protection Suite to inform training content based on observed attack patterns. ZenGuide enables organizations to assess user risk, deliver role- or risk-based training, and customize messaging for different user groups. It provides reporting and analytics to track user participation, measure training campaign outcomes, and monitor changes in user behavior over time, helping organizations address security risks related to end-user actions.

Proofpoint ZenGuide Pricing

Proofpoint ZenGuide software offers a pricing model based on subscription tiers, which vary according to organization size and required features. The subscription typically includes core security functionalities with additional modules available at incremental pricing. Pricing is generally structured as annual or multi-year contracts, depending on organizational needs and the selected level of coverage.

Overall experience with Proofpoint ZenGuide

Manager, It Security And Risk Management
1B - 3B USD, Construction
FAVORABLE

“Professional assistance during setup enhances phishing simulation and training campaigns”

4.0
May 18, 2026
Very good experience so far rolling out Zenguide as a replacement to our previous security awareness platform. Very professional and helpful pre-sales team, and a dedicated resource helping us to set up and run our phishing simulation and training campaigns.
IT Manager
50M - 250M USD, Media
CRITICAL

“Effective phishing simulations with powerful template, but limited flexibility in user awareness training”

3.0
Apr 15, 2026
Proofpoint Zenguide is a solid platform for running phishing simulation campaigns, offering a wide range of highly effective templates that make campaigns realistic and impactful. The setup process is relatively straightforward, allowing organizations to launch simulations without excessive complexity. However, the user awareness training component feels somewhat rigid and repetitive. The content lacks flexibility, and it's not possible to make adjustments once a campaign or training path is already in progress, which can limit adaptability to evolving needs.

About Company

Company Description

Updated 7th December 2023

The company focuses on providing cybersecurity and compliance solutions. It primarily aims to offer protection across various digital channels such as email, web, cloud, and social media.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2002
Head office location
Sunnyvale, United States
Number of employees
1001 - 5000
Website
https://www.proofpoint.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Proofpoint ZenGuide Reviews and Ratings

4.5

(796 Ratings)

Rating Distribution

5 Star
59%
4 Star
34%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, It Security And Risk Management
    1B-10B USD
    Construction
    Review Source

    Professional assistance during setup enhances phishing simulation and training campaigns

    4.0
    May 18, 2026
    Very good experience so far rolling out Zenguide as a replacement to our previous security awareness platform. Very professional and helpful pre-sales team, and a dedicated resource helping us to set up and run our phishing simulation and training campaigns.
  • IT Manager
    50M-1B USD
    Media
    Review Source

    Effective phishing simulations with powerful template, but limited flexibility in user awareness training

    3.0
    Apr 15, 2026
    Proofpoint Zenguide is a solid platform for running phishing simulation campaigns, offering a wide range of highly effective templates that make campaigns realistic and impactful. The setup process is relatively straightforward, allowing organizations to launch simulations without excessive complexity. However, the user awareness training component feels somewhat rigid and repetitive. The content lacks flexibility, and it's not possible to make adjustments once a campaign or training path is already in progress, which can limit adaptability to evolving needs.
  • IT SPECIALIST
    <50M USD
    Insurance (except health)
    Review Source

    Integration With Adaptive DLP and Email Enables Targeted Training for High Risk Groups

    5.0
    Dec 2, 2025
    ZenGuide has a very intuitive interface that makes setting up awareness campaigns very easy.
  • Sr. Manager, Cybersecurity
    50M-1B USD
    Real Estate
    Review Source

    Latest and up to date end user training modules

    5.0
    Mar 8, 2026
    We are only as strong as our weakest link. A must tool to keep our end users up to date with the latest phishing attacks. I would give a 9/10.
  • SENIOR IT ASSOCIATE
    Gov't/PS/Ed
    Education
    Review Source

    Navigating Proofpoint's Easy-to-Use Security Awareness Training

    5.0
    Dec 3, 2025
    Proofpoint provides us with excellent technical support but sometimes we need to wait for a long time for their technician to call us back. If they improve it, it will be great for their customers.
...
Showing Result 1-5 of 802

Recommended Gartner Insights

  • Market Guide for Security Awareness Computer-Based Training
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User Sentiment About Proofpoint ZenGuide
Reviewer Insights for: Proofpoint ZenGuide
Deciding Factors: Proofpoint ZenGuide Vs. Market Average
Performance of Proofpoint ZenGuide Across Market Features

Proofpoint ZenGuide Likes & Dislikes

Like

Clean, intuitive interface, good reporting/analytics, decent training content and phishing templates, with the ability to de-fang real phishing campaigns seen by Proofpoint Email Security and use them as phishing templates. I am particularly keen on the ongoing support from our assigned resource in setting up and running phishing campaigns. Importantly, the price was significantly lower than we were paying for our previous product.

Like

Phishing simulation capability. It offers a wide variety of powerful and realistic templates, making campaigns highly effective while still being relatively easy to configure and deploy.

Like

The way it integrates with the adaptive DLP and email solutions, allowing me to send custom training catered to my high risk users.

Dislike

I would say the range of built-in phishing templates might benefit from expansion. Likewise, the training modules aren't quite as good as those we had access to in our previous product, but given the price differential, this was a small price to pay. Other than that, I'm happy so far.

Dislike

The awareness training component which feels somewhat rigid. It lacks flexibility and the inability to make changes once a campaign or training is in progress limits its adaptability.

Dislike

The only weakness I can think of is how the product separates its training modules.