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  3. Infosec IQ
Logo of Infosec IQ

Infosec IQ

byInfosec
in Security Awareness Computer-Based Training
4.6

Overview

Product Information on Infosec IQ

Updated 13th October 2025

What is Infosec IQ?

Infosec IQ is a software designed to support security awareness training and phishing simulation for organizations. The software provides interactive modules, assessments, and automated campaigns to educate employees about cybersecurity threats and safe online practices. Its features include training content tailored to various roles, simulated phishing attacks to measure preparedness, and reporting tools to track user engagement and progress. Infosec IQ addresses the business problem of human error in cybersecurity by helping organizations strengthen their workforce’s knowledge of security policies and response to potential threats through ongoing education and testing within a centralized platform.

Infosec IQ Pricing

Infosec IQ is a software offering subscription-based pricing, where organizations pay recurring fees based on user count and feature selection. Pricing tiers vary depending on the number of users and the specific training and reporting capabilities included in the chosen package. Additional customization or enterprise options may be available for larger organizations.

Overall experience with Infosec IQ

Security Analyst
1B - 3B USD, Retail
FAVORABLE

“Superior Content and Solutions Earns Praise From Users”

5.0
Apr 21, 2025
Our account rep is phenomenal - consistently meets us at our maturity level and helps identify paths forward if we encounter an issue. The content provided gets great reviews from our user base, and the building of campaigns is continuously being improved. When we do encounter an issue, their support team is quick to respond and provide solutions.
MANAGER, IT SECURITY
<50M USD, Software
CRITICAL

“reasonably priced, get basic functions in place for phishing exercises. Good training.”

3.0
May 2, 2023
Customer support is very responsive. The web UI is very clunky and needs some updating. Their online live courses have great instructors!

About Company

Company Description

Updated 7th December 2023

Infosec is a company shaped around cyber security, providing opportunities for IT and security professionals to expand their skills and gain certifications. The company offers security awareness and phishing training programmes, thus enhancing cyber safety of employees both in professional and personal environments. Internationally, it has assisted a significant number of top firms to nurture their security talent via 'Infosec Skills', and millions of learners globally have gained increased cyber-resilience through 'Infosec IQ' security awareness training. Infosec's primary business problem it resolves revolves around fostering the development of cyber security skills and enhancing general awareness of the topic.

Company Details

Updated 1st August 2024
Company type
Public
Year Founded
2004
Head office location
Madison, United States
Number of employees
51 - 200
Website
https://www.infosecinstitute.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Infosec IQ
Deciding Factors: Infosec IQ Vs. Market Average
Performance of Infosec IQ Across Market Features

Infosec IQ Likes & Dislikes

Like

1. Content - in format, delivery, and range of languages. 2. Reporting is robust and can be immensely personalized to the enterprise. 3. Infosec staff is incredibly open to feedback, is highly responsive, and understands our needs.

Like

It is inexpensive and gets basic functionality in place with little effort. Their online classes have great instructors.

Like

The quality of the content is exceptional. Their videos are not AI-generated or boring.

Dislike

The Culture Survey could be a powerful feature, but usage isn't very clear, the results are hard to report on, and the experience is largely hidden.

Dislike

The web UI needs a lot of work. Basic concepts are not in place such as pages remembering filter settings when you go back to it in the same session, etc.

Dislike

Sounds kinda contradictory but there are times when I feel that the quality of the content is great but it feels repetitive. I also don't like that we're unable to attach multiple pdfs in one policy. It would also be great if they were able to provide training for non-desk workers and insight on user behavior.

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Peer Discussions

Infosec IQ Reviews and Ratings

4.6

(482 Ratings)

Rating Distribution

5 Star
69%
4 Star
29%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.7

Service & Support

4.8

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Security Analyst
    1B-10B USD
    Retail
    Review Source

    Superior Content and Solutions Earns Praise From Users

    5.0
    Apr 21, 2025
    Our account rep is phenomenal - consistently meets us at our maturity level and helps identify paths forward if we encounter an issue. The content provided gets great reviews from our user base, and the building of campaigns is continuously being improved. When we do encounter an issue, their support team is quick to respond and provide solutions.
  • IT Security & Risk Management Associate
    <50M USD
    Healthcare and Biotech
    Review Source

    Repetition and Limited Attachment Options: Imperfections in a Perfect System

    5.0
    Apr 21, 2025
    From the initial contact to where we are now, I'm extremely satisfied with the service we've been provided. The Client Success Manager that was assigned to us made a world of a difference because she's easy to reach and helps simplify seemingly complex things.
  • IT SUPPORT GROUP LEAD
    50M-1B USD
    IT Services
    Review Source

    Infosec for all your Security Awareness needs

    5.0
    Apr 25, 2025
    Great security awareness and analytics for reporting on progress and making improvements. Support from vendor has been stellar!
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    <50M USD
    Manufacturing
    Review Source

    Simplicity Meets Versatility: Delving Into This Functional Tool

    4.0
    Apr 17, 2025
    The tool is comfortable to use, it has a very simple UI - easy to find things when you start using it. In terms of functionality, it covers all the needs - phishing simulations, training, quarantine, reporting button. The pricing is also budget-friendly.
  • IT MANAGER
    1B-10B USD
    Banking
    Review Source

    Polished UI and Up-to-Date Content: A Comprehensive Evaluation

    4.0
    Apr 21, 2025
    The support we received from the vendor was exceptional. They worked with us for our needs, and we felt their content library was updated and continually improvised based on their customer's needs.
...
Showing Result 1-5 of 482

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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