Overview
Product Information on ISL Online
Updated 20th January 2026
What is ISL Online?
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Overall experience with ISL Online
IT Associate
50M - 250M USD, Consumer GoodsFAVORABLE
“A solid learning platform with room for improvement, but overall a worthwhile investment for organizations looking to upskill their teams in a structured and flexible way.”
High quality training, well-structured and relevant content for the cybersecurity field. Instructors are competent and available. The pace is well-suited for apprenticeship profiles. Some minor improvements could be made to course materials, but overall a very positive and professionally enriching experience.
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CRITICAL
About Company
Company Description
Established in 2001, ISL Online is a remote desktop support enterprise. It delivers remote control software to IT experts and help desk technicians worldwide, with a strong presence in Japan. Users can select between cloud and self-hosted solutions. The company's software aids in accessing and controlling computers or mobile devices for impromptu technical backing or for remote system management. ISL Online is a product of XLAB, a software development enterprise which is based in Europe with offices in Slovenia, Switzerland, the UK and the USA.
Company Details
Company type
Private
Year Founded
2001
Head office location
Ljubljana, Slovenia
Number of employees
51 - 200
Website
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- IT Associate50M-1B USDConsumer GoodsReview Source
A solid learning platform with room for improvement, but overall a worthwhile investment for organizations looking to upskill their teams in a structured and flexible way.
High quality training, well-structured and relevant content for the cybersecurity field. Instructors are competent and available. The pace is well-suited for apprenticeship profiles. Some minor improvements could be made to course materials, but overall a very positive and professionally enriching experience. - Coordinador De Innovacion Tecnologica &50M-1B USDTransportationReview Source
ISL Online Enables Secure Remote Support With Intuitive Control Features
My overall experience with ISL Online has been positive. It is a estable, secure and easy to use platform for providing remote support. The connection is usually fast and smooth, even when the end user has no technical knowledge. - Coordinador de Infraestructura50M-1B USDTransportationReview Source
ISL stands out for its security and easy administration in remote support.
ISL is a very complete and secure solution; these are the points I can highlight and the reasons why we acquired this solution. - IT Security & Risk Management Associate50M-1B USDConsumer GoodsReview Source
ISL Online Offers Unique Features but Presents Usability Challenges in Certain Areas
ISL Online has been a very good replacement tool for what we have been using before. It has many interesting features that we couldn't find elsewhere on the public market. - Manager, Customer Service and Support<50M USDIT ServicesReview Source
Agile tool for remote support with limitations in multi-monitor configuration
It's agile, fast, and easy to use. It's a great tool for providing remote support to my clients. It reduces their wait time. It could be improved when the computer I'm accessing it from has two or more screens; in some cases, it malfunctions and isn't convenient.
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