Name: Jabber (Legacy)
Rating: 4.4 (1264 reviews)

Overview

Product Information on Jabber (Legacy)

Updated 13th October 2025

What is Jabber (Legacy)?

Jabber (Legacy) software is designed to facilitate communication and collaboration within organizations by integrating instant messaging, voice and video calls, voicemail, and conferencing functionalities. The software supports presence information, allowing users to see the availability status of their contacts in real time. Users can access communication features from a range of devices including desktop computers, laptops, and mobile devices, enabling flexible connectivity. Jabber (Legacy) software integrates with existing phone and directory systems, offering unified communication capabilities to streamline workflows. The software aims to address business challenges related to dispersed teams and real-time collaboration by providing a single platform for multiple communication modalities.

Overall experience with Jabber (Legacy)

IT Security & Risk Management Associate

<50M USD, Miscellaneous

FAVORABLE

“Collaboration Through a Single Platform: Cisco Jabber's Advantages”

4.0

Feb 13, 2025

Jabber by Cisco is a robust communication and collaboration tool, primarily designed for businesses. Offering a reliable and secure communication solution. Offers instant messaging, voice, video calls, presence status, screen sharing and conferencing.

Senior Design Engineer

10B - 30B USD, Miscellaneous

CRITICAL

“Does the job of collaboration with minimal system requirements.”

3.0

Feb 16, 2025

overall experience is just ok. it does not offer any feature which is different from other similar softwares.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Meeting Solutions

About Company

Company Description

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Company type

Public

Year Founded

1984

Head office location

San Jose, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Jabber (Legacy)

Performance of Jabber (Legacy) Across Market Features

Jabber (Legacy) Likes & Dislikes

What I like the most about Cisco Jabber is its seamless integration with cisco's unified communications ecosystem. It provides a reliable all-in-one communication that includes instant messaging, voice, video calls, presence status, screen sharing -all within a single app. Works well on Windows, macOS, iOS and Android, providing flexibility.

1. Good and minimal UI 2. Light weight and does not use much of the system memory 3. Phone dialer is a good option.

The ease of use of the app functions and for setting up new contacts.

Jabber is great for enterprises already using cisco infrastructure. But, for companies looking for modern collaboration, better integrations, and a smoother UI, It might not be the best fit.

1. Very basic features 2. the userbase is very small compared to other similar services 3. Unable to share files easily.

Cisco is a market leader and supplies excellent support, which makes the product seamless.

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Peer Discussions

Jabber (Legacy) Reviews and Ratings

Recommended Gartner Insights

Market Guide for Meeting Solutions

<50M USD

Miscellaneous

Review Source

Collaboration Through a Single Platform: Cisco Jabber's Advantages

10B+ USD

Does the job of collaboration with minimal system requirements.

Feb 15, 2025

Head of Networks

50M-1B USD

Energy and Utilities

Exploring the Simplicity and Usability of New Tech Solutions

5.0

Feb 4, 2025

The technology offered and how easy it was to roll out to the end user base. It was also easy to get the messaging regarding the app functions across to the user.

CMDB MANAGER

Gov't/PS/Ed

Education

Transitioning to Mobility: A Dive into Jabber Soft Phone Features

Jan 25, 2025

Jabber soft phone is wonderful to have. I have the wired hardware, but transitioning to the soft phone on my laptop is a whole new experience. I don't have to carry my phone around when I move to another office. In fact, when I travel to work remtoely, I still have access to my phone.

RESEARCH AND DEVELOPMENT ASSOCIATE

1B-10B USD

Healthcare and Biotech

The Ins and Outs of Cisco Jabber's Encrypted Messaging

Jan 13, 2025

In my experience, Cisco Jabber is a solid tool, it's easy to use and the overall audio quality is also excellent.