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  3. Jabber (Legacy)
Logo of Jabber (Legacy)

Jabber (Legacy)

byCisco Systems
in Meeting Solutions
4.4
2025

Overview

Product Information on Jabber (Legacy)

Updated 13th October 2025

What is Jabber (Legacy)?

Jabber (Legacy) software is designed to facilitate communication and collaboration within organizations by integrating instant messaging, voice and video calls, voicemail, and conferencing functionalities. The software supports presence information, allowing users to see the availability status of their contacts in real time. Users can access communication features from a range of devices including desktop computers, laptops, and mobile devices, enabling flexible connectivity. Jabber (Legacy) software integrates with existing phone and directory systems, offering unified communication capabilities to streamline workflows. The software aims to address business challenges related to dispersed teams and real-time collaboration by providing a single platform for multiple communication modalities.

Jabber (Legacy) Pricing

Jabber (Legacy) software uses a subscriptionbased pricing model where fees are based on user licenses and the chosen feature set such as messaging voice and video capabilities Pricing can vary depending on contract length and deployment scale and is typically structured on a peruser permonth or peryear basis

Overall experience with Jabber (Legacy)

IT Security & Risk Management Associate
<50M USD, Miscellaneous
FAVORABLE

“Collaboration Through a Single Platform: Cisco Jabber's Advantages”

4.0
Feb 13, 2025
Jabber by Cisco is a robust communication and collaboration tool, primarily designed for businesses. Offering a reliable and secure communication solution. Offers instant messaging, voice, video calls, presence status, screen sharing and conferencing.
Senior Design Engineer
10B - 30B USD, Miscellaneous
CRITICAL

“Does the job of collaboration with minimal system requirements.”

3.0
Feb 16, 2025
overall experience is just ok. it does not offer any feature which is different from other similar softwares.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Meeting Solutions

About Company

Company Description

Updated 25th June 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Jabber (Legacy)
Performance of Jabber (Legacy) Across Market Features

Jabber (Legacy) Likes & Dislikes

Like

What I like the most about Cisco Jabber is its seamless integration with cisco's unified communications ecosystem. It provides a reliable all-in-one communication that includes instant messaging, voice, video calls, presence status, screen sharing -all within a single app. Works well on Windows, macOS, iOS and Android, providing flexibility.

Like

1. Good and minimal UI 2. Light weight and does not use much of the system memory 3. Phone dialer is a good option.

Like

The ease of use of the app functions and for setting up new contacts.

Dislike

Jabber is great for enterprises already using cisco infrastructure. But, for companies looking for modern collaboration, better integrations, and a smoother UI, It might not be the best fit.

Dislike

1. Very basic features 2. the userbase is very small compared to other similar services 3. Unable to share files easily.

Dislike

Cisco is a market leader and supplies excellent support, which makes the product seamless.

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Peer Discussions

Jabber (Legacy) Reviews and Ratings

4.4

(1264 Ratings)

Rating Distribution

5 Star
38%
4 Star
52%
3 Star
9%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Security & Risk Management Associate
    <50M USD
    Miscellaneous
    Review Source

    Collaboration Through a Single Platform: Cisco Jabber's Advantages

    4.0
    Feb 13, 2025
    Jabber by Cisco is a robust communication and collaboration tool, primarily designed for businesses. Offering a reliable and secure communication solution. Offers instant messaging, voice, video calls, presence status, screen sharing and conferencing.
  • Senior Design Engineer
    10B+ USD
    Miscellaneous
    Review Source

    Does the job of collaboration with minimal system requirements.

    3.0
    Feb 15, 2025
    overall experience is just ok. it does not offer any feature which is different from other similar softwares.
  • Head of Networks
    50M-1B USD
    Energy and Utilities
    Review Source

    Exploring the Simplicity and Usability of New Tech Solutions

    5.0
    Feb 4, 2025
    The technology offered and how easy it was to roll out to the end user base. It was also easy to get the messaging regarding the app functions across to the user.
  • CMDB MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Transitioning to Mobility: A Dive into Jabber Soft Phone Features

    5.0
    Jan 25, 2025
    Jabber soft phone is wonderful to have. I have the wired hardware, but transitioning to the soft phone on my laptop is a whole new experience. I don't have to carry my phone around when I move to another office. In fact, when I travel to work remtoely, I still have access to my phone.
  • RESEARCH AND DEVELOPMENT ASSOCIATE
    1B-10B USD
    Healthcare and Biotech
    Review Source

    The Ins and Outs of Cisco Jabber's Encrypted Messaging

    4.0
    Jan 13, 2025
    In my experience, Cisco Jabber is a solid tool, it's easy to use and the overall audio quality is also excellent.
...
Showing Result 1-5 of 1275

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