Name: JAGGAER ONE
Rating: 4.4 (222 reviews)

Overview

Product Information on JAGGAER ONE

Updated 13th October 2025

What is JAGGAER ONE?

JAGGAER ONE is a software platform designed to manage procurement and supply chain processes for organizations. The software offers features for spend analysis, supplier management, sourcing, contract management, procurement operations, and invoicing. JAGGAER ONE automates workflows, supports compliance with organizational policies, and integrates with enterprise resource planning systems. The software enables users to centralize supplier information, track contract lifecycles, monitor procurement activities, and analyze spending patterns. JAGGAER ONE addresses the business need to streamline procurement operations, increase visibility into spending, and improve supplier collaboration through a unified cloud-based platform.

Overall experience with JAGGAER ONE

Purchasing Analyst

<50M USD, Manufacturing

FAVORABLE

“JAGGAER ONE Streamlines Vendor Identification and Sourcing Management”

4.0

Sep 16, 2024

We have gained more efficiency in the procurement process and our communication and collaboration with Jaggaer through JAGGAER ONE has been enhanced. Nevertheless, the small possibility of reporting hinders forming a much broader picture of the sourcing processes we engage in.

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CRITICAL

About Company

Company Description

JAGGAER fundamentally operates as a pioneer within the Autonomous Commerce sector. The enterprise has engineered a self-operating B2B commercial experience inclusive of buyers, suppliers, and partners utilizing Internet of Things (IoT) technology. It enables a substantial flow of goods annually, across its Enterprise Commerce Network. AI and machine learning technology underpin JAGGAER's innovative procurement solutions, aligning the requirements of buyers with the competencies of suppliers via smart-match recommendations. These solutions are designed to autonomously conduct recurrent, backstage tasks required for facilitating commerce on the enterprise level. With a workforce exceeding 1,200, the focus of JAGGAER's operations revolves around ensuring customer success.

Company Details

Company type

Private

Year Founded

1995

Head office location

Research Triangle Park, United States

Number of employees

1001 - 5000

Website

https://www.jaggaer.com/

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Access Vendor Portal to update and manage your profile.

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A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: JAGGAER ONE

Performance of JAGGAER ONE Across Market Features

JAGGAER ONE Likes & Dislikes

JAGGAER ONE has been beneficial for our procurement department so far. The overall management of sourcing has been made easier hence making it easier to identify the vendors, while the tools for collaboration that have been incorporated have helped in enhancing communication.

All relevant information is present on supplier records, initial vetting process is automatically performed by workflow steps, and the capabilities of automating supplier information gathering make things very efficient.

User friendly - we only use for contract storage and creation. Easy to configure and add required fields.

I don't like the reporting functionalities as much as I thought there could be more features included. Squeezing more specific spending data or even supplier evaluations out of regular reports was found to be rather difficult at best.

Compared to the rest of the Jaggaer modules it is the least customizable, training resources for suppliers going through the portal registration aren't as comprehensive as one would want, enhancements for this module seem to be few and far between

N/A

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Peer Discussions

JAGGAER ONE Reviews and Ratings

Recommended Gartner Insights

<50M USD

Manufacturing

Review Source

JAGGAER ONE Streamlines Vendor Identification and Sourcing Management

MANAGEMENT SYSTEMS ANALYST

Gov't/PS/Ed

Education

Supplier manager is beneficial in consolidating vendor information

Apr 25, 2022

The Supplier Management product from Jaggaer has gone along way in helping us consolidate and store informatino for our suppliers. We are quite happy with the performance of the product at our institution.

Sr. Director, Strategic Sourcing

Review of Jaggaer.

5.0

Mar 30, 2022

Very good for what we use it for. We only use it to create and store contracts currently.

Logistics Engineer, I

50M-1B USD

Transportation

Great Customer Service

Mar 29, 2021

I am truly satisfied with the customer service that I receive with this product. The system is easy to operate but when I do have issues come up, I receive quick responses from knowledgeable representatives at Jaggaer.

Director, E-Commerce

"I'd marry them all over again"

Mar 17, 2021

Great to work with, strong customer support, dynamic product development. They've suffered some growing pains, several recent changes in ownership and leadership, rapid growth rate. Singular focus on new enhancement/development while allowing bugs and minor flaws to fester.

Overview

Product Information on JAGGAER ONE

What is JAGGAER ONE?

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Overall experience with JAGGAER ONE

“JAGGAER ONE Streamlines Vendor Identification and Sourcing Management”