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Customizable views, Data driven decisions and better alignment
Interactability, in the most part it is intuitive with drag and drop functionality.
Flexibility and customization. It can be adapted to different workflows and project types, making it easy to track task progress I really like the possibility to create different roles, giving each user the exact level of visibility needed. It has a very good point which is the reports, to know how many tasks and incidents you have solved in a sprint or in an exact period of time.
Performance issue, Integration issue, not user friendly
Makes delivery too rigid and increases the overhead causing delivery to become less agile.
- Support: if you want to do complex configuration, you will need a consultant. - Interface: at first it can seem difficult to understand - Cost: the cost can be high if you manage many users. I would prefer to pay for the platform instead of users.