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  3. Jira
Logo of Jira

Jira

byAtlassian
in
4.4
2025
Market Presence: Application Development Life Cycle Management (Transitioning to DevOps Platforms), Enterprise Agile Planning Tools

Overview

Product Information on Jira

Updated 13th October 2025

What is Jira?

Jira is a software designed for project management and issue tracking, developed by Atlassian. The software enables teams to plan, track, and manage software development and other project tasks through customizable workflows, boards, and dashboards. Users can create, assign, and prioritize tasks, monitor progress, and collaborate across teams. Jira supports integration with various development and communication tools, enhancing visibility and coordination for agile and traditional methodologies. The software addresses business challenges related to task organization, progress tracking, and team collaboration, assisting organizations in managing projects efficiently and maintaining traceability throughout the project lifecycle.

Jira Pricing

Jira software uses a subscription-based pricing model with tiered rates based on the number of users and deployment options, which include cloud-hosted and self-managed versions. Pricing varies depending on selected plans and the scale of usage, with separately available options for add-ons and enterprise-level features.

Overall experience with Jira

Product Manager
<50M USD, IT Services
FAVORABLE

“Powerful project management tool with great features but a learning curve for new users.”

5.0
Feb 23, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
PRODUCT DESIGNER
50M - 250M USD, IT Services
CRITICAL

“Great and comprehensive tool, but with a steep learning curve”

3.0
Nov 25, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Marketing Work Management Platforms

About Company

Company Description

Updated 8th January 2025

Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+
Website
http://www.atlassian.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Jira Reviews and Ratings

4.4

(1332 Ratings)

Rating Distribution

5 Star
45%
4 Star
50%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Product Manager
    <50M USD
    IT Services
    Review Source

    Powerful project management tool with great features but a learning curve for new users.

    5.0
    Feb 23, 2026
    My overall experience with jira has been very good, it helps our team to manage tasks, track bugs, and monitor project progress in organized way. It works well for agile teams and improves transparency between team members. Sometimes it feels complex for new users and requires time to learn properly, but once set up, it becomes very powerful and useful for daily work.
  • Product Manager
    <50M USD
    IT Services
    Review Source

    Powerful project management tool with great features but a learning curve for new users.

    5.0
    Feb 23, 2026
    My overall experience with jira has been very good, it helps our team to manage tasks, track bugs, and monitor project progress in organized way. It works well for agile teams and improves transparency between team members. Sometimes it feels complex for new users and requires time to learn properly, but once set up, it becomes very powerful and useful for daily work.
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Reviewer Insights for: Jira
Performance of Jira Across Market Features

Jira Likes & Dislikes

Like

Very strong issue tracking and project management features. Easy to create workflows, boards and projects. Good integration with tools like Git, Slack, and CI/CD.

Like

Very strong issue tracking and project management features. Easy to create workflows, boards and projects. Good integration with tools like Git, Slack, and CI/CD.

Like

Very strong issue tracking and project management features. Easy to create workflows, boards and projects. Good integration with tools like Git, Slack, and CI/CD.

Dislike

Understanding and learning how to use the product (e.g. understanding how to navigate menus, find content, etc) can be cumbersome, resulting in a frustrating experience.

Dislike

Understanding and learning how to use the product (e.g. understanding how to navigate menus, find content, etc) can be cumbersome, resulting in a frustrating experience.

Dislike

Understanding and learning how to use the product (e.g. understanding how to navigate menus, find content, etc) can be cumbersome, resulting in a frustrating experience.