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  2. /
  3. LastPass
Logo of LastPass

LastPass

byLastPass
in
4.1
Market Presence: Password Management Tools, User Authentication

Overview

Product Information on LastPass

Updated 13th October 2025

What is LastPass?

LastPass is a software designed to manage passwords and digital credentials for individuals and organizations. It enables users to securely store, generate, and autofill passwords, as well as share encrypted credentials with authorized users. The software offers features such as multifactor authentication, secure notes storage, and password auditing to help address security and compliance requirements. By centralizing password management, LastPass aims to reduce the risks associated with weak or reused passwords and streamline user access across various digital accounts and services.

LastPass Pricing

LastPass software offers a pricing model structured by user type and features, with separate plans for individuals, families, businesses, and enterprises. The software pricing is subscription-based, billed either monthly or annually, and varies depending on the level of functionality, number of users, and administrative controls needed for each plan.

Overall experience with LastPass

BUSINESS CONSULTANT
<50M USD, IT Services
FAVORABLE

“Quick Login and Password Generation Stand Out in Secure Storage Platform”

4.0
Sep 8, 2025
Lastpass is userfriendly and a secure way of storing passwords and easy access
SYSTEM INTEGRATION AND DELIVERY LEAD
<50M USD, Energy and Utilities
CRITICAL

“LP Portal's Usability and Functionality: An Inside Look at Strengths and Areas to Improve”

3.0
Dec 9, 2024
Overall LP portal is easy to use. Reporting feature could be better by incorporating those report in dashboard to also available in reporting section. Eg, active usage and score report into Reporting menu site, so admin can get report from within reporting site. Should include feature to enable auto resend invitation, reminder to users who didn't sign up

About Company

Company Description

Updated 20th August 2024

LastPass provides cloud-based password and identity management solutions on any system or device, ensuring that credentials are secure, private, and always within reach. Trusted by millions daily, LastPass empowers users to create, store, share, and manage passwords effortlessly while protecting sensitive data from unauthorized access, account takeovers, and data breaches. Simple to set up and use, LastPass offers a convenient and efficient experience for businesses of all sizes and technical requirements, reducing password fatigue and closing security gaps with IdPs like MS Entra ID and Okta. With over 100 customizable policies, flexible privileges, detailed reporting, and multifactor and passwordless authentication, LastPass enables organizations to standardize and strengthen password management across the company, consolidating their tech stack and ensuring security without sacrificing ease of use.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2008
Head office location
Boston, United States
Number of employees
501 - 1000
Website
https://www.lastpass.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: LastPass
Deciding Factors: LastPass Vs. Market Average
Performance of LastPass Across Market Features

LastPass Likes & Dislikes

Like

Quick login features, easy sharing possibility's, password generator

Like

- Security dashboard and dark web monitoring is useful. - Securedly sharing password with internal users is useful - Able to group passwords in different groups help separate work vs personal password

Like

I like it's cross platform compatbility. I can use it on my iPhone or desktop.

Dislike

Chrome plugin not easy to access Delay when sharing passwords Doubts due to earlier security leak

Dislike

- the first-time credential storing sometimes does not record user id or record incorrect user id where manual overwrite is required, chances of typo is there - always fear of loosing master password for mobile version - no way to store 2 different user ids (eg privilege user id vs standard id) for the same site, which then allow me to pick which user id I want to use to login

Dislike

Until we got our business account, the free account we first tried was not cross compatible and I could only use it on my Desktop computer. When I first needed help, I couldn't get any Support until we had our enterprise account. It does seem a little slow or glitchy sometimes and takes a moment, when we need quick access to something it's annoying.

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Peer Discussions

LastPass Reviews and Ratings

Showing data for 279 ratings and reviews for Password Management Tools market. View all 311 ratings and reviews across markets for a complete picture.

4.1

(279 Ratings)

Rating Distribution

5 Star
46%
4 Star
42%
3 Star
9%
2 Star
3%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.2

Product Capabilities

4.5

Filter Reviews
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  • BUSINESS CONSULTANT
    <50M USD
    IT Services
    Review Source

    Quick Login and Password Generation Stand Out in Secure Storage Platform

    4.0
    Sep 8, 2025
    Lastpass is userfriendly and a secure way of storing passwords and easy access
  • Marketing Manager
    <50M USD
    Hardware
    Review Source

    Encryption and Auto-Fill Features Noted, Occasional Glitches Cause Delays

    4.0
    Jun 17, 2025
    I'm happy that IT finally let us have Last Pass after many years of asking for it. We have many accounts the whole marketing team uses (HubSpot, LinkedIn, Google Ads etc) and knowing they use good strong encryption was important to us. It was very easy to set-up and I love how it auto-fills to streamline my log-in process.
  • Chief Human Resources Officer
    50M-1B USD
    Banking
    Review Source

    Simplicity Appreciated in LasPass, With Noted Past Hack and Usability Issues

    4.0
    Jun 16, 2025
    LasPass is the first application I have used for password management and I have had a really good experience
  • Business developer
    <50M USD
    Media
    Review Source

    Password Management Simplified With Intuitive Storage and Autofill Features

    4.0
    Jun 24, 2025
    Easy to use, great for managing passwords. It is a Solid tool!
  • STAFF DATA ENGINEER
    <50M USD
    Banking
    Review Source

    Web Browser Integration Is Smooth but Occasional OTP Issues Noted

    5.0
    Jun 16, 2025
    Integration with web browsers is seamless. highly secure and also very user friendly.
...
Showing Result 1-5 of 279

Recommended Gartner Research

  • Market Guide for Password Management Tools

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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