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Logo of Leena AI

Leena AI

byLeena AI
in
4.2
Market Presence: AI Applications in IT Service Management, Integrated HR Service Management Solutions

Overview

Product Information on Leena AI

Updated 13th October 2025

What is Leena AI?

Leena AI is a software designed to automate employee experience and HR service delivery for enterprises. The software provides features such as intelligent virtual assistants, case management for HR queries, document management, policy automation, and analytics to streamline HR operations. It enables organizations to respond to employee requests, manage workflows, and access HR-related knowledge through conversational interfaces. Leena AI aims to reduce manual HR tasks, improve consistency in HR service delivery, and enhance employee engagement by providing instant support and information. The software integrates with common enterprise platforms and supports multi-channel communication to address business challenges such as query resolution delays, fragmented HR processes, and lack of centralized information access.

Leena AI Pricing

Leena AI software employs a subscription-based pricing model that varies depending on the number of users and selected modules. The software offers multiple tiers, with pricing scaling based on features and organizational needs. Users can request customized pricing for large or complex deployments. Free trials and demos may be available for evaluation prior to purchase.

Overall experience with Leena AI

Senior Engineering Manager
1B - 3B USD, Software
FAVORABLE

“Quality and Adoption Depend On Knowledge Base And Clear Workflow Design”

4.0
Apr 19, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT MANAGER
10B - 30B USD, Manufacturing
CRITICAL

“Exploring the Efficiency of Chatbots for Simplifying User Requests”

3.0
Jan 9, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 26th September 2025

Leena AI is a corporate-focused technology entity that has built an AI-powered work assistant. The primary aim involves leveraging advanced language models to facilitate improved efficiency in enterprise operations worldwide. The company's proprietary language model, WorkLM, offers predictive text generation that, in turn, encourages enhanced accuracy and swift task completion. The augmenting capability of WorkLM has a pivotal role in boosting productivity in the business landscape. Furthermore, Leena AI's robust integration feature supports the effortless synchronization with various applications commonly utilized within businesses. The company's technological provisions are well-accepted across the globe with multiple sectors leveraging their assistance. Leena AI, established in 2018, extends its support in over hundred languages catering to the needs of millions.

Company Details

Updated 26th September 2025
Company type
Private
Year Founded
2018
Head office location
New York City, United States
Number of employees
201 - 500
Annual Revenue
50M-250M USD
Website
https://leena.ai/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Leena AI Reviews and Ratings

4.2

(13 Ratings)

Rating Distribution

5 Star
46%
4 Star
38%
3 Star
15%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Senior Engineering Manager
    1B-10B USD
    Software
    Review Source

    Quality and Adoption Depend On Knowledge Base And Clear Workflow Design

    4.0
    Apr 19, 2026
    Leena AI has been useful in streamlining employee support and automating repetitive requests. It works well for centralized ticket handling, self serving and reducing manual effort for support teams. The main challenge is that the platforms need to be well configured and have the right knowledge set up to deliver consistent value.
  • Senior Engineering Manager
    1B-10B USD
    Software
    Review Source

    Quality and Adoption Depend On Knowledge Base And Clear Workflow Design

    4.0
    Apr 19, 2026
    Leena AI has been useful in streamlining employee support and automating repetitive requests. It works well for centralized ticket handling, self serving and reducing manual effort for support teams. The main challenge is that the platforms need to be well configured and have the right knowledge set up to deliver consistent value.
  • Read All 13 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for AI Applications in IT Service Management
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Reviewer Insights for: Leena AI

Leena AI Likes & Dislikes

Like

Natural language self service that helps employees answer questions quickly. Automation of repetitive IT and support requests which reduces ticket volume. Good integration potential with enterprise tools and workflows. Helpful in creating a more unified employee support experience across functions. Strong reporting and workflow automation capabilities once properly set up.

Like

Natural language self service that helps employees answer questions quickly. Automation of repetitive IT and support requests which reduces ticket volume. Good integration potential with enterprise tools and workflows. Helpful in creating a more unified employee support experience across functions. Strong reporting and workflow automation capabilities once properly set up.

Like

Natural language self service that helps employees answer questions quickly. Automation of repetitive IT and support requests which reduces ticket volume. Good integration potential with enterprise tools and workflows. Helpful in creating a more unified employee support experience across functions. Strong reporting and workflow automation capabilities once properly set up.

Dislike

the training of users is not having the right importance from my point of view, because users must be trained specifically on how to prompt and what is the right level of details that should be provided in order to generate a request which can be easily understood by the agent and not misunderstood

Dislike

the training of users is not having the right importance from my point of view, because users must be trained specifically on how to prompt and what is the right level of details that should be provided in order to generate a request which can be easily understood by the agent and not misunderstood

Dislike

the training of users is not having the right importance from my point of view, because users must be trained specifically on how to prompt and what is the right level of details that should be provided in order to generate a request which can be easily understood by the agent and not misunderstood