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  1. Home
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  3. Lenovo Device Intelligence (LDI) Plus
Logo of Lenovo Device Intelligence (LDI) Plus

Lenovo Device Intelligence (LDI) Plus

byLenovo
in Digital Employee Experience Management Tools
4.3

Overview

Product Information on Lenovo Device Intelligence (LDI) Plus

Updated 13th October 2025

What is Lenovo Device Intelligence (LDI) Plus?

Lenovo Device Intelligence Plus is a software designed to monitor, analyze, and manage endpoints within an organization. The software provides insights into hardware and software performance, device health, and user experience by collecting telemetry data from devices. It assists IT teams in detecting and diagnosing potential issues, predicting device failures, and optimizing asset utilization. The software supports remote management and includes features such as automated alerts, reporting, and analytics to facilitate proactive maintenance and operational decision-making. By delivering endpoint visibility and analytics, the software aims to address challenges related to device downtime, user productivity, and IT support efficiency within business environments.

Lenovo Device Intelligence (LDI) Plus Pricing

Lenovo Device Intelligence Plus software uses a subscription-based pricing model, where organizations pay a recurring fee per device or per user to access its predictive analytics and device management features for their IT infrastructure. The software pricing may vary based on the number of devices managed and the length of the subscription term.

Overall experience with Lenovo Device Intelligence (LDI) Plus

MANAGER, IT SECURITY AND RISK MANAGEMENT
<50M USD, IT Services
FAVORABLE

“An excellent tool, worth the steep learning curve, if you aren’t after deep forensics.”

4.0
Sep 21, 2025
An excellent product, with good customer support. The product has covered several of the intended controls we required from it and we have identified a few more since installation.
CHIEF FINANCIAL OFFICER
<50M USD, IT Services
CRITICAL

“Minimizing Downtime: A Top Priority for SaaS Teams”

3.0
Apr 14, 2025
Very solid. AS a Saas with a average team, minimizing downtime is a top priority.

About Company

Company Description

Updated 16th September 2024

Lenovo is a global technology company with a presence in 180 markets worldwide, employing approximately 77,000 people. Lenovo's primary focus is to provide smarter technology for all. Beyond being known for its dominance in the PC industry, Lenovo also works extensively in the development of 'New IT' technologies, such as cloud computing, network systems, software solutions, and mobile technologies. The aim is to foster a more inclusive and smarter future through the power of technology. The company continually transforms its offerings and spearheads innovative solutions to meet the growing technological needs.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1984
Head office location
Beijing, China
Number of employees
10001+
Website
http://www.lenovo.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Lenovo Device Intelligence (LDI) Plus
Reviewer Insights for: Lenovo Device Intelligence (LDI) Plus

Lenovo Device Intelligence (LDI) Plus Likes & Dislikes

Like

The predictive analytics and health monitoring are top notch. Enables proactive monitoring before degradation causes user issues. Simple to follow root cause analysis. Enables asset management optimisation. Seamless onboarding via SSCM. Customisation in dashbaords is a little limited. Large learning curve, but worth the grind.

Like

Predictive analytics and detailed device reports

Like

Proactive endpoint insights, user experience metrics and integration reporting.

Dislike

The cost is quite high and yet the granularity of forensics is limited.

Dislike

Interface cloud be more intuiteve, limited integrations and learning curve of new admin

Dislike

Limited customization options, learning curve initially and licensing costs

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Peer Discussions

Lenovo Device Intelligence (LDI) Plus Reviews and Ratings

4.3

(17 Ratings)

Rating Distribution

5 Star
35%
4 Star
59%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
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Most helpful
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  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    <50M USD
    IT Services
    Review Source

    An excellent tool, worth the steep learning curve, if you aren’t after deep forensics.

    4.0
    Sep 21, 2025
    An excellent product, with good customer support. The product has covered several of the intended controls we required from it and we have identified a few more since installation.
  • RESIDENT ENGINEER
    50M-1B USD
    IT Services
    Review Source

    A smart and predictive tool for enhancing employee device experience and uptime

    4.0
    Nov 13, 2025
    Our overall experience with LDI plus has been positive. It has significantly improved our visibility into endpoint health and performance across our global workforce. It provides actionable analytics that helps us proactively identify issues before they affect user productivity,
  • PRODUCT OWNER WORKSPACE
    <50M USD
    Manufacturing
    Review Source

    Exceptional Fleet Insight Capabilities Amidst Learning Curve Challenges

    4.0
    Apr 22, 2025
    Always ready to support you with the questions you have, exceptional support and willingness to aid.
  • DATA AND ANALYTICS MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    LDI Program at Forefront of Identifying Potential Tech Failures

    5.0
    Apr 28, 2025
    The LDI program helps our team to determine if all of the hardware in our computers is working properly. It really is a helpful tool that helps diagnose issues.
  • Director of Operations
    Gov't/PS/Ed
    Education
    Review Source

    Harnessing AI for Predictive Analytics and Health Monitoring

    4.0
    Apr 14, 2025
    Great predictive analytics as well as health monitoring. Good security features and performance optimization recommendations such as software updates or reconfiguring changes to enhance and drive performance. Extending the lifespan of devices by ensuring that they run smoothly and securely adds a great deal of value to our overall operations.
Showing Result 1-5 of 20

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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