Name: Riverbed Aternity Employee Experience
Rating: 4.5 (152 reviews)

Overview

Product Information on Riverbed Aternity Employee Experience

Updated 13th October 2025

What is Riverbed Aternity Employee Experience?

Riverbed Aternity Employee Experience is a software that monitors and analyzes end user interactions with devices, applications, and networks within an organization to provide visibility into digital experience. The software gathers data on application performance, device health, user activity, and network connectivity, helping IT teams detect issues that can affect employee productivity. Through real-time analytics, incident detection, and performance reporting, the software enables organizations to identify and address root causes of disruptions in user workflows. Riverbed Aternity Employee Experience aims to optimize IT operations and support, facilitating informed decisions for improving digital environments and reducing downtime.

Overall experience with Riverbed Aternity Employee Experience

OPERATIONS ASSOCIATE

10B - 30B USD, Telecommunication

FAVORABLE

“Customized Reports and Dashboards Provide Detailed Insights for IT Issue Prevention”

5.0

Dec 12, 2025

Awesome end user/machine management tool I should say, showing lot of customized reports and dashboards. Different types of minor reports are available which really help the IT Guy to solve lot of issues before they become a big issue. All End machine capacities are pre-informed including application-level info.

IT Services support

50M - 250M USD, Healthcare and Biotech

CRITICAL

“Aternity gives you a visibility but not detailed root cause. ”

3.0

Mar 2, 2023

There are some aspects on troubleshooting not detailed enough.

About Company

Company Description

Riverbed helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers Application Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our customers globally, we are empowering next-generation digital experiences.

Company Details

Company type

Private

Year Founded

2002

Head office location

San Francisco, United States

Number of employees

1001 - 5000

Website

http://www.riverbed.com

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Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Riverbed Aternity Employee Experience

Reviewer Insights for: Riverbed Aternity Employee Experience

Deciding Factors: Riverbed Aternity Employee Experience Vs. Market Average

Performance of Riverbed Aternity Employee Experience Across Market Features

Riverbed Aternity Employee Experience Likes & Dislikes

Customized Dashboards and Reports including DXI Score is an amazing part of this Aternity Tool. Application info is another point which gets attention of IT Admin showcasing deeper level details to mitigate issues before they appear as high priority.

Device dashboards

Has evolved a lot and is giving us real value to our business

DXI is a bit complicated to understand for users/admins who are simply looking for details which are already present in Reports & Different dashboards as well. Though DXI is an important feature, one needs to be educated on how to take benefit of this feature prior to using it fully.

Not much info's about the applications issues

N.A

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Peer Discussions

Riverbed Aternity Employee Experience Reviews and Ratings

Recommended Gartner Insights

10B+ USD

Telecommunication

Review Source

Customized Reports and Dashboards Provide Detailed Insights for IT Issue Prevention

Dec 11, 2025

Director of IT Services

50M-1B USD

Energy and Utilities

Proactive Monitoring and Early Remediation Enhance First Time Fix Rates

Oct 25, 2025

Has enabled us to make informed decisions during incident handling, enhancing first time fix rates, reducing incident volumes, identifying and remediating device health issues before they impact users and support silent running and proactive monitoring

IT Associate

1B-10B USD

Insurance (except health)

Invest in learning and understanding the product and various modules to make the use of it.

4.0

Apr 8, 2026

The customer service and partnership has been top notch with helping us along our journey.

Engineer

Comprehensive Features With Fast Data Refresh But UI and MacOS Needs Work

very detailed capabilities, UI can be confusing and non intuitive in terms of where certain functionality lives. MacOS platform parity needs improvement

IT MANAGER

Banking

DXI Metric Score Simplifies Experience Data But Security Integration Remains Challenging

Oct 14, 2025

provides excellent information to help us proactively improve our colleague experience

Overview

Product Information on Riverbed Aternity Employee Experience

What is Riverbed Aternity Employee Experience?

Riverbed Aternity Employee Experience Pricing

Overall experience with Riverbed Aternity Employee Experience

“Customized Reports and Dashboards Provide Detailed Insights for IT Issue Prevention”

“Aternity gives you a visibility but not detailed root cause. ”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Riverbed Aternity Employee Experience

Reviewer Insights for: Riverbed Aternity Employee Experience

Deciding Factors: Riverbed Aternity Employee Experience Vs. Market Average

Performance of Riverbed Aternity Employee Experience Across Market Features

Riverbed Aternity Employee Experience Likes & Dislikes

Top Riverbed Aternity Employee Experience Alternatives

1. Nexthink Infinity

2. ControlUp ONE

3. SysTrack

Peer Discussions

Riverbed Aternity Employee Experience Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

User Sentiment About Riverbed Aternity Employee Experience

Reviewer Insights for: Riverbed Aternity Employee Experience

Deciding Factors: Riverbed Aternity Employee Experience Vs. Market Average

Performance of Riverbed Aternity Employee Experience Across Market Features

Riverbed Aternity Employee Experience Likes & Dislikes

Top Riverbed Aternity Employee Experience Alternatives

1. Nexthink Infinity

2. ControlUp ONE

3. SysTrack

Recommended Gartner Insights

Riverbed Aternity Employee Experience Reviews and Ratings

Customized Reports and Dashboards Provide Detailed Insights for IT Issue Prevention

Proactive Monitoring and Early Remediation Enhance First Time Fix Rates

Invest in learning and understanding the product and various modules to make the use of it.

Comprehensive Features With Fast Data Refresh But UI and MacOS Needs Work

DXI Metric Score Simplifies Experience Data But Security Integration Remains Challenging

4.5

(152 Ratings)

Rating Distribution

Customer Experience

Product Capabilities