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  1. Home
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  3. Riverbed Aternity Employee Experience
Logo of Riverbed Aternity Employee Experience

Riverbed Aternity Employee Experience

byRiverbed
in Digital Employee Experience Management Tools
4.5

Overview

Product Information on Riverbed Aternity Employee Experience

Updated 13th October 2025

What is Riverbed Aternity Employee Experience?

Riverbed Aternity Employee Experience is a software that monitors and analyzes end user interactions with devices, applications, and networks within an organization to provide visibility into digital experience. The software gathers data on application performance, device health, user activity, and network connectivity, helping IT teams detect issues that can affect employee productivity. Through real-time analytics, incident detection, and performance reporting, the software enables organizations to identify and address root causes of disruptions in user workflows. Riverbed Aternity Employee Experience aims to optimize IT operations and support, facilitating informed decisions for improving digital environments and reducing downtime.

Riverbed Aternity Employee Experience Pricing

Riverbed Aternity Employee Experience software typically utilizes a subscription-based pricing model structured by the number of monitored devices or users within an organization. Pricing often includes tiers based on features, deployment options, and data volume, with annual licensing and support services commonly incorporated in packages. Exact pricing details are generally provided upon request and may vary depending on organizational requirements.

Overall experience with Riverbed Aternity Employee Experience

OPERATIONS ASSOCIATE
10B - 30B USD, Telecommunication
FAVORABLE

“Customized Reports and Dashboards Provide Detailed Insights for IT Issue Prevention”

5.0
Dec 12, 2025
Awesome end user/machine management tool I should say, showing lot of customized reports and dashboards. Different types of minor reports are available which really help the IT Guy to solve lot of issues before they become a big issue. All End machine capacities are pre-informed including application-level info.
IT Services support
50M - 250M USD, Healthcare and Biotech
CRITICAL

“Aternity gives you a visibility but not detailed root cause. ”

3.0
Mar 2, 2023
There are some aspects on troubleshooting not detailed enough.

About Company

Company Description

Updated 26th February 2025

Riverbed helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers Application Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our customers globally, we are empowering next-generation digital experiences.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2002
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
http://www.riverbed.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Riverbed Aternity Employee Experience
Reviewer Insights for: Riverbed Aternity Employee Experience
Deciding Factors: Riverbed Aternity Employee Experience Vs. Market Average
Performance of Riverbed Aternity Employee Experience Across Market Features

Riverbed Aternity Employee Experience Likes & Dislikes

Like

Customized Dashboards and Reports including DXI Score is an amazing part of this Aternity Tool. Application info is another point which gets attention of IT Admin showcasing deeper level details to mitigate issues before they appear as high priority.

Like

Device dashboards

Like

The last 18 months have seen some built-in capabilities come through their products and also new products to bolt onto the existing Aternity, and we're looking forward to gaining these valuable insights.

Dislike

DXI is a bit complicated to understand for users/admins who are simply looking for details which are already present in Reports & Different dashboards as well. Though DXI is an important feature, one needs to be educated on how to take benefit of this feature prior to using it fully.

Dislike

Not much info's about the applications issues

Dislike

Would love to see the platform suggest ways to create dashboards or views to help identify new or ongoing patterns in endpoints. Some sort of AI that could assist with dashboard creation. As well as AI tools to help detect these patterns.

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Peer Discussions

Riverbed Aternity Employee Experience Reviews and Ratings

4.5

(147 Ratings)

Rating Distribution

5 Star
60%
4 Star
36%
3 Star
3%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
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  • OPERATIONS ASSOCIATE
    10B+ USD
    Telecommunication
    Review Source

    Customized Reports and Dashboards Provide Detailed Insights for IT Issue Prevention

    5.0
    Dec 11, 2025
    Awesome end user/machine management tool I should say, showing lot of customized reports and dashboards. Different types of minor reports are available which really help the IT Guy to solve lot of issues before they become a big issue. All End machine capacities are pre-informed including application-level info.
  • Engineer
    1B-10B USD
    Banking
    Review Source

    Detailed Dashboards Provide In-Depth Visibility Into Experience and Behaviour Patterns

    5.0
    Sep 11, 2025
    The ability to generate dashboards that give true visibility of user experience and behaviour is unmatched with the detail being collected by Riverbed Aternity.
  • IT MANAGER
    1B-10B USD
    Banking
    Review Source

    DXI Metric Score Simplifies Experience Data But Security Integration Remains Challenging

    4.0
    Oct 14, 2025
    provides excellent information to help us proactively improve our colleague experience
  • Director of IT Services
    50M-1B USD
    Energy and Utilities
    Review Source

    Proactive Monitoring and Early Remediation Enhance First Time Fix Rates

    5.0
    Oct 25, 2025
    Has enabled us to make informed decisions during incident handling, enhancing first time fix rates, reducing incident volumes, identifying and remediating device health issues before they impact users and support silent running and proactive monitoring
  • Finance Manager
    10B+ USD
    Banking
    Review Source

    Breadth of capability that could be harnessed by many business stakeholders

    4.0
    Oct 14, 2025
    Very indepth insights but currently the GUI seems targeted for technical professionals rather than service personnel or business owners. Good to see the idea of Workspace being mentioned.
...
Showing Result 1-5 of 149

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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