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  1. Home
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  3. Riverbed Aternity Employee Experience
Logo of Riverbed Aternity Employee Experience

Riverbed Aternity Employee Experience

byRiverbed
in Digital Employee Experience Management Tools
4.5

Overview

Product Information on Riverbed Aternity Employee Experience

Updated 13th October 2025

What is Riverbed Aternity Employee Experience?

Riverbed Aternity Employee Experience is a software that monitors and analyzes end user interactions with devices, applications, and networks within an organization to provide visibility into digital experience. The software gathers data on application performance, device health, user activity, and network connectivity, helping IT teams detect issues that can affect employee productivity. Through real-time analytics, incident detection, and performance reporting, the software enables organizations to identify and address root causes of disruptions in user workflows. Riverbed Aternity Employee Experience aims to optimize IT operations and support, facilitating informed decisions for improving digital environments and reducing downtime.

Riverbed Aternity Employee Experience Pricing

Riverbed Aternity Employee Experience software typically utilizes a subscription-based pricing model structured by the number of monitored devices or users within an organization. Pricing often includes tiers based on features, deployment options, and data volume, with annual licensing and support services commonly incorporated in packages. Exact pricing details are generally provided upon request and may vary depending on organizational requirements.

Overall experience with Riverbed Aternity Employee Experience

OPERATIONS ASSOCIATE
10B - 30B USD, Telecommunication
FAVORABLE

“Customized Reports and Dashboards Provide Detailed Insights for IT Issue Prevention”

5.0
Dec 12, 2025
Awesome end user/machine management tool I should say, showing lot of customized reports and dashboards. Different types of minor reports are available which really help the IT Guy to solve lot of issues before they become a big issue. All End machine capacities are pre-informed including application-level info.
IT Services support
50M - 250M USD, Healthcare and Biotech
CRITICAL

“Aternity gives you a visibility but not detailed root cause. ”

3.0
Mar 2, 2023
There are some aspects on troubleshooting not detailed enough.

About Company

Company Description

Updated 26th February 2025

Riverbed helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers Application Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our customers globally, we are empowering next-generation digital experiences.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2002
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
http://www.riverbed.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Riverbed Aternity Employee Experience Reviews and Ratings

4.5

(154 Ratings)

Rating Distribution

5 Star
59%
4 Star
37%
3 Star
3%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
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  • OPERATIONS ASSOCIATE
    10B+ USD
    Telecommunication
    Review Source

    Customized Reports and Dashboards Provide Detailed Insights for IT Issue Prevention

    5.0
    Dec 11, 2025
    Awesome end user/machine management tool I should say, showing lot of customized reports and dashboards. Different types of minor reports are available which really help the IT Guy to solve lot of issues before they become a big issue. All End machine capacities are pre-informed including application-level info.
  • IT Associate
    1B-10B USD
    Insurance (except health)
    Review Source

    Invest in learning and understanding the product and various modules to make the use of it.

    4.0
    Apr 8, 2026
    The customer service and partnership has been top notch with helping us along our journey.
  • Engineer
    10B+ USD
    Insurance (except health)
    Review Source

    Comprehensive Features With Fast Data Refresh But UI and MacOS Needs Work

    4.0
    Apr 8, 2026
    very detailed capabilities, UI can be confusing and non intuitive in terms of where certain functionality lives. MacOS platform parity needs improvement
  • Engineer
    10B+ USD
    Healthcare and Biotech
    Review Source

    Collaborative support and responsive team enhance overall Riverbed experience

    5.0
    May 21, 2026
    Riverbed has wonderful people working for them. They are always aligned with our goals and are very responsive and easy to collaborate with.
  • Director
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Detailed Analytics and Industry Benchmarking Provided, Agent Setup Needed by Clients

    5.0
    Apr 30, 2026
    The product provides a rich set of metrics with deep insights into a digital experience from the users' perspective
...
Showing Result 1-5 of 157

Recommended Gartner Insights

  • Critical Capabilities for Digital Employee Experience Management Tools
  • Magic Quadrant for Digital Employee Experience Management Tools
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User Sentiment About Riverbed Aternity Employee Experience
Reviewer Insights for: Riverbed Aternity Employee Experience
Performance of Riverbed Aternity Employee Experience Across Market Features

Riverbed Aternity Employee Experience Likes & Dislikes

Like

Customized Dashboards and Reports including DXI Score is an amazing part of this Aternity Tool. Application info is another point which gets attention of IT Admin showcasing deeper level details to mitigate issues before they appear as high priority.

Like

Device dashboards

Like

i like the automation and runbooks along with creating workflows and subflows.

Dislike

DXI is a bit complicated to understand for users/admins who are simply looking for details which are already present in Reports & Different dashboards as well. Though DXI is an important feature, one needs to be educated on how to take benefit of this feature prior to using it fully.

Dislike

Not much info's about the applications issues

Dislike

would love to see more API integration with a DevOps or codebase approach.