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  1. Home
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  3. SysTrack
Logo of SysTrack

SysTrack

byLakeside Software
in Digital Employee Experience Management Tools
4.4

Overview

Product Information on SysTrack

Updated 13th October 2025

What is SysTrack?

SysTrack is a software developed by Lakeside Software that delivers endpoint analytics to optimize IT environments. The software gathers and analyzes data from devices and applications to provide insights into user experience, system performance, security posture, and resource utilization. Through its monitoring capabilities, SysTrack helps organizations identify root causes of issues, streamline troubleshooting, and support decision-making for device management and workspace planning. The software integrates with various enterprise IT tools and platforms, offering automated reporting and analysis to address operational challenges related to digital infrastructure and end-user productivity.

SysTrack Pricing

SysTrack software utilizes a subscription-based pricing model, typically structured per endpoint or user. Pricing varies based on deployment scale and specific features selected, with options for both cloud and on-premises implementations. The software may offer customized plans that align with organization size and requirements, and licenses are generally renewed annually or according to the chosen contract term.

Overall experience with SysTrack

Engineer
30B + USD, Healthcare and Biotech
FAVORABLE

“Flexible sensor and automation creation with offline data retention”

5.0
Jan 9, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Softwarte Management And Delivery Lead
500M - 1B USD, Healthcare and Biotech
CRITICAL

“Decision to be taken based on org needs”

3.0
Jun 4, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 10th December 2025

Lakeside is a DEX engineering platform that uses a proprietary embedded AI engine and a rich, structured dataset to enable IT teams to proactively resolve complex issues. The Lakeside SysTrack platform collects, organizes, structures, and labels more than 10,000 data points every 15 seconds from more than 1,400 sensors that support physical and virtual devices across all operating systems, including Windows, MacOS, Android, and Linux. This ready-to-use, well-organized data gives your IT team the complete visibility and data insights they need to predict problems, know the right answers, and fix issues fast so people can focus on their work and not their technology troubles.

Company Details

Updated 10th December 2025
Company type
Private
Year Founded
1997
Head office location
Boston, United States
Number of employees
201 - 500
Website
http://www.lakesidesoftware.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

SysTrack Reviews and Ratings

4.4

(103 Ratings)

Rating Distribution

5 Star
50%
4 Star
42%
3 Star
9%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Engineer
    10B+ USD
    Healthcare and Biotech
    Review Source

    Flexible sensor and automation creation with offline data retention

    5.0
    Jan 8, 2026
    As we are one of the largest consumers of SysTrack, our Lakeside Customer Relations Manager and Customer Success Engineer hold 2 meetings per week to address and provide follow-up to to any questions, issues or feature enhancement requests we may have.
  • Engineer
    10B+ USD
    Healthcare and Biotech
    Review Source

    Flexible sensor and automation creation with offline data retention

    5.0
    Jan 8, 2026
    As we are one of the largest consumers of SysTrack, our Lakeside Customer Relations Manager and Customer Success Engineer hold 2 meetings per week to address and provide follow-up to to any questions, issues or feature enhancement requests we may have.
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Recommended Gartner Insights

  • Critical Capabilities for Digital Employee Experience Management Tools
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User Sentiment About SysTrack
Reviewer Insights for: SysTrack
Deciding Factors: SysTrack Vs. Market Average
Performance of SysTrack Across Market Features

SysTrack Likes & Dislikes

Like

SysTrack is flexible. We have the opportunity to create our own custom sensors, automations, self-help tools and dashboards. SysTrack allows us to deploy configurations to different environments (Windows, MacOS, VDI) while deploying in a Too Big To Fail approach. Unlike other products, SysTrack utilizes a local database to retain data while it is offline and when online, the data condenses up to the cloud.

Like

SysTrack is flexible. We have the opportunity to create our own custom sensors, automations, self-help tools and dashboards. SysTrack allows us to deploy configurations to different environments (Windows, MacOS, VDI) while deploying in a Too Big To Fail approach. Unlike other products, SysTrack utilizes a local database to retain data while it is offline and when online, the data condenses up to the cloud.

Like

SysTrack is flexible. We have the opportunity to create our own custom sensors, automations, self-help tools and dashboards. SysTrack allows us to deploy configurations to different environments (Windows, MacOS, VDI) while deploying in a Too Big To Fail approach. Unlike other products, SysTrack utilizes a local database to retain data while it is offline and when online, the data condenses up to the cloud.

Dislike

Missing detailed information when endpoint is offline, no easy way to customize the report as needed.

Dislike

Missing detailed information when endpoint is offline, no easy way to customize the report as needed.

Dislike

Missing detailed information when endpoint is offline, no easy way to customize the report as needed.