Lyric helps supply chain organizations design and scale decision intelligence to navigate dynamic environments. Built on supply chain science, our math-driven, composable platform democratizes access to advanced analytics to support an array of use cases ranging from demand planning to multi-echelon network design . Lyric enables teams to accelerate modeling, connect insights across workflows, and continuously adapt to change. The result is accelerated insights, informed decisions, and scalable business impact.
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1. We offer a blend of off the shelf science and custom composable solutions that are easy to build. 2. The 4 layer architecture (data, algorithms, workflows and apps) allows you to cleanse the data, build algorithms, join multiple algorithms into one workflow and visually show the outputs in their apps. 3. The Lyric team - the team has been both amazing in solving any issues we have had and working with us on our long-term roadmap. They have functioned both as solution partners as well as strategic partners effectively and are a pleasure to work with!
I think there are 2-3 main features that I am really excited about - 1. Integration of the data layer and the modeling layer - instead of having to go to 2-3 different tools to do my work, my team and i can work within a single cloud-based application. 2. Composability - even though we're not using composability a ton yet, this feature is truly unique in the world of supply chain analytics where you can link analysis or model 1 to analysis or model 2. 3. Customer experience - we've been with Lyric early on in their journey and they've acted as great partners, i know they will work to make us (the customer) successful and invest in our success.
What I like most about the product is the agility and adaptability not only the company brings but is inherent in the DNA of the product. The tool itself met us where our data was, facilitating a data integration construct that was usable, could adapt over time, and was composable for each planning member to utilize effectively day one. The product itself and the team expanded to address increased needs over the course of our implementation, which allowed us to capture increased savings and efficiencies within our team and cross-functional teams.
There was a learning curve for the team as we switched solutions, but it was very attainable - so more of a call out than a barrier.
There are a few areas of opportunity for Lyric as a relatively young company: 1. User interface design - Lyric is heavy and very strong in their science, they've made a ton of progress in their user interface design but there's still some room for improvement. Today, this tool is very well suited for the modelers, if they want to broaden their userbase they'll need to continue to invest in their UI design (which has come a long way since we started with them 2 years ago). 2. # of updates - this is probably a good problem to have as a consumer but can become mildly inconvenient. Lyric is moving so fast in improving their product that sometimes old features can become obsolete or require some re-design. This is great b/c the team is listening to feedback and acting on it very quickly but challenging b/c will occasionally require re-work.
Moving to the advanced math and science capabilities exposed more serious data issues on our side, which did slow us down a bit during implementation but was worthwhile in that it simply slightly extended our timeline for deliverable.