Overview
Product Information on M-Files
What is M-Files?
M-Files Pricing
Overall experience with M-Files
“There is so much more to M-Files than just document management”
“Transition to New Interface Causes Feature Gaps and User Experience Challenges”
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Document Management
About Company
Company Description
M-Files delivers Context-First Document Management that helps organizations eliminate operational friction and gain a performance advantage. By capturing the knowledge and relationships that surround documents, M-Files transforms static files into a connected ecosystem that accelerates decision-making and drives smarter, automated processes. Built on an AI-native, metadata-driven architecture, M-Files links documents to the people, processes, clients, and projects that give them meaning—creating a unified, dynamic information environment that strengthens governance and improves productivity across the business. More than 6,000 customers across 100 countries rely on M-Files to run smarter processes, make faster decisions, and unlock their full AI potential.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About M-Files
Reviewer Insights for: M-Files
Deciding Factors: M-Files Vs. Market Average
M-Files Likes & Dislikes
Easy to use out of the box system Customisable using many different methods M-Files encourages users to learn the skills to manage and customise their system themselves, they don't just try to sell us consultancy time to achieve this
Read Full ReviewI like how you can arrange files in different ways thanks to metadata. The drawback of this is that it requires a steep learning curve to make it work at its best.
Read Full ReviewMobile App - is not as good as we think it could be There seems to be a development opportunity for M-Files as there does not seem to be a user friendly way of handling bulk documents i.e. mailed merged docs that have been created in a different process away from M-Files that we want to store copies of in M-Files
Read Full ReviewCurrently, the new user interface is getting some new features that are not present on the classic desktop interface. This would be fine if the new interface had all the features of the classic interface, but this creates a conflict when choosing between the 2, especially when a big feature like co-authoring only works on the new UI. We would have to force everyone to the new UI, but would have been missing out on features such as being able to create a desktop shortcut, or being able to search for folders within a view with virtual folders greater than the max allowed. Also, it would be great if within the search bar, we could search for virtual folders as well, not just objects, just like it works on OneDrive or File Explorer. Many people are used to this, and including that feature would be a big win.
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Peer Discussions
M-Files Reviews and Ratings
- IT SECURITY & RISK MANAGEMENT ASSOCIATE50M-1B USDIT ServicesReview Source
Personalized Workspace and Admin Controls Enhance Collaboration and Workflow Clarity
M-file is a smart document and information management platform, as M-File says context first access to your information. m-file brings all the key documents and others information available, best part was that admin and users can customize tabs according to there needs. we can track our personal tasks in project, environment. as admin can customize and pin objects type in menu which makes it easier for user to access there documents/ works which makes environment user friendly. by capturing who the document is related which project it belongs to what's the lifecycle M-files turns documents context in to curated, governed, presentable. which helps user and other agents view and access the right, current and approved information. as other agents like and AI are only useful when given a solid context due to which it helps to deliver real and accurate results. all this under a single shade gives a better idea and brings a good understanding of the business.as context is what turns documents into decisions when context is enriched and information is accurate about customer, projects, elements then both Ai and users can trust the information they uses which is by fare clearly handled by M-files. m-files new setup brings more easy and centralize hub for sharing and managing access. due to which users can now manage their workspace and personalized experience and admin can work and be on consistency with common tabs available for everyone. which makes an better working environment for both workers who acts as a users and admins who acts as a managements systems. m-files is clearly an easy and secure way to share content with people within and outside there organization. - Senior Analyst1B-10B USDIT ServicesReview Source
Manage and Track organisation level document on a single platform using M-Files
M-files is an overall document maintaining and tracking platform which allows organisations to manage and track complete data i.e. Purchase Order, Sales Order, Tax invoice, Tax documents etc. on a single platform. It makes the user to easily fetch the document as per the requirement and they do not have to switch to multiple platforms to fetch the organisation data. Also, its integration with artificial intelligence does not take much time to search an overall which saves time as well. - Programmar Analyst10B+ USDIT ServicesReview Source
A solid document management solution with strong search and governance, but a learning curve
Overall, the experience with M-Files has been positive. It has helped us bring structure to document management and reduce the dependency on folder-based storage. Metadata-driven organization makes it easier to find documents and maintain version control. Initial setup and learning took some time, but once users got familiar with the logic, day-to-day usage became smoother. Support and documentation are decent, though some advanced configurations require extra effort. - Design Manager<50M USDSoftwareReview Source
Metadata Design and Training Key Challenges When Adopting M-Files Platform
Overall experience with M-Files during evaluation During the evaluation phase the experience was very positive, the platform clearly differentiated itself with its metadata driven approach to document management rather than traditional folder structures, during the demo and hands on evaluation it was easy to see how this model improves findability, governance and long term scalability for enterprise document workflows. - MANAGER - PROJECTS10B+ USDIT ServicesReview Source
Metadata driven Intelligent document management for modern organization
We recently adopted M-Files to store the highly critical documents and excel reports. There are multiple teams which are updating the same excel report using relevant data specific to their department, so it gives us more flexibility to track the historical version of the report and provides great metadata driven search functionality which saves a lot of time.


