Overview
Product Information on Mainstay
What is Mainstay?
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Overall experience with Mainstay
“Boosting Sales Success with Streamlined Lead Management”
About Company
Company Description
Mainstay’s Advisor Value Platform delivers an integrated set of marketing, sales, and customer success value tools that enable your sales and value engineering teams to quantify and communicate the business value of your solution throughout the customer lifecycle. With over a decade of innovation, Advisor helps to simplify the complexities of value selling to global sales and channel partner sales teams, empowering you to win more deals, close deals faster, and protect margins.
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Reviewer Insights for: Mainstay
Mainstay Likes & Dislikes
1. Creating a channel partner page and management of leads from it makes our sales go up. 2. Tracking the sales and revenue numbers from various sources helps us focus better. 3. Follow-up automation helps in closing deals faster and makes better customer sales and customer success decisions.
I like that everything is built using the Office suite. I also like that they don't have different user types or charge a per-user fee. You pay for the platform and development hours and can have unlimited users. We haven't yet hit a limitation that we couldn't overcome and we don't have to try and conform to a solution with capability limits.
Simplicity, customizable, transparent and ease of deployment.
1. The dashboard UI/UX is very basic and can be customized. 2. Additional integration pricing is high. 3. Adding a customer success and sales database required a third party application.
There is a preference to create multiple solution models over a single model with many solutions. When you sell a suite of products in a single purchase, this could be problematic. We created one large single model, but it required a good amount of back and forth initially. Having some templates would be helpful to accelerate deployment, but this could limit some of the functionality. I think they can also continue to improve upon their analytics as there are basic capabilities and it would be nice to have more data to confirm adoption and increased usage. Finally, because we created such a large model, the load time can be long. Having the ability to insert a custom message while loading would be a nice feature.
UAT can be better, but this is constantly improving with Mainstay. They are very good at taking on feedback and implementing.
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Mainstay Reviews and Ratings
- MANAGER<50M USDSoftwareReview Source
Boosting Sales Success with Streamlined Lead Management
Excellent and easy to use customer sales, lead and life cycle management in one place. - Global Director of Value Management10B+ USDSoftwareReview Source
Mainstay Platform: A cost-effective and flexible solution for enabling Value Selling
The Mainstay platform and team are straightforward to work with. The platform leverages Microsoft Office Suite which lowers training costs. The Mainstay team is very responsive and helps us to enable the system to deliver everything we require with respect to Value Selling and self-service tools. - World Director Sales Performance10B+ USDIT ServicesReview Source
Experience the Simplicity and Customizability of this Innovative Product
Great partnership in short. I like the agility the team have but also the fact from the CEO down the team own the problem in front of them. They are consultative and it was really good to leverage their experience.