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  1. Home
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  3. ManageEngine Site24x7
Logo of ManageEngine Site24x7

ManageEngine Site24x7

byManageEngine
in
4.4
2025
Market Presence: Infrastructure Monitoring Tools, Observability Platforms

Overview

Product Information on ManageEngine Site24x7

Updated 13th October 2025

What is ManageEngine Site24x7?

ManageEngine Site24x7 is a software that provides monitoring and management solutions for websites, servers, networks, cloud resources, and applications. The software enables organizations to monitor the availability and performance of digital assets in real time, offering capabilities such as uptime monitoring, application performance monitoring, network monitoring, server monitoring, and cloud infrastructure monitoring. Site24x7 supports multi-location website monitoring, synthetic transaction monitoring, log analysis, and real user monitoring. The software aims to help businesses identify, diagnose, and resolve performance bottlenecks across diverse IT environments, supporting various deployment models and providing automated alerting and reporting features to enhance service reliability and operational efficiency.

ManageEngine Site24x7 Pricing

ManageEngine Site24x7 software uses a subscription-based pricing model with multiple plans structured around features, resource usage, and monitoring needs The software offers several tiers, with pricing varying based on the number of monitors, users, and add-on services, and additional customization options are available for organizations with specific requirements

Overall experience with ManageEngine Site24x7

Falcon Analyst
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Platform Excels in Control Features but Faces Criticism for Steep Learning Curve”

5.0
Jul 2, 2025
Overall, our experience has been a good one. It has delivered on it's promises and has also exceeded some of our expectations.
IT MANAGER
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Going Beyond Just Uptime: In-Depth Server Analysis With Ease”

3.0
Apr 11, 2025
The product works very well as an uptime monitor for your servers and applications, but it pings all over the country and sometimes if it fails in one location then you will get an error even though it is not really an issue. It was sending traffic over port 80 on the initial setup but once understood then we were able to change that.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Network Management Tools

About Company

Company Description

Updated 15th January 2025

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Updated 15th January 2025
Year Founded
2002
Head office location
Del Valle, United States
Number of employees
5001 - 10000
Website
https://www.manageengine.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ManageEngine Site24x7

ManageEngine Site24x7 Likes & Dislikes

Like

We like the ease of use, the dashboard layout, and the granular controls within the platform.

Like

It allows for multiple configurations, and it does give you instant visibility into all applications if configured correctly. You can set multiple different alarms for if a just a service is up compared to the whole server. You can see all details into the server such as storage usage and ram usage. There is an app for your phone. It is very cheap for a monitoring application.

Like

The most interesting feature of the product is, its amazing end point central management which provides built in remote access with possible recording session for audit purpose.It provides AD management by easily integrating with it.The GUI is very easy to use and the way device discovery and update information is interesting.The network monitoring for different devices allows to have an overall view of the NOC. The reporting method for each case is very good.It has an easy role management system.The most interesting part in addition to its functional component is its documentation which allows any one to easily customise the product and use it

Dislike

Frequency of false positives, the learning curve, and cost of database monitoring.

Dislike

It does require an application to be installed on your devices. Understanding the best way to configure alarms can take some practice. Support was not always quick to respond.

Dislike

It requires different licenses for each component like Central end point management,It requires time to customise the product.

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Peer Discussions

ManageEngine Site24x7 Reviews and Ratings

Showing data for 23 ratings and reviews for Network Management Tools market. View all 335 ratings and reviews across markets for a complete picture.

4.4

(23 Ratings)

Rating Distribution

5 Star
48%
4 Star
43%
3 Star
9%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.1

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
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  • Falcon Analyst
    Gov't/PS/Ed
    Education
    Review Source

    Platform Excels in Control Features but Faces Criticism for Steep Learning Curve

    5.0
    Jul 2, 2025
    Overall, our experience has been a good one. It has delivered on it's promises and has also exceeded some of our expectations.
  • SENIOR IT SECURITY OFFICER
    50M-1B USD
    Banking
    Review Source

    ManageEngine: A Holistic Approach to IT Service Management

    5.0
    Apr 15, 2025
    ManageEngine provides good network operational tools like IT Service Management (Helpdesk Plus), Network Performance Monitoring, and Endpoint Management.Each feature service has very interesting features which make operations easy and effective.
  • Manager, IT Security and Risk Management
    1B-10B USD
    Energy and Utilities
    Review Source

    The Bigger Picture: Broad Observability across the IT Landscape

    5.0
    Apr 23, 2025
    One of my favorite tools. Support all critical workloads in our company. Greater observability across the entire IT environment.
  • IT Operation Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Exploring Site24x7's Efficient Organized Dashboard

    5.0
    Apr 21, 2025
    Site24x7 is a fantastic tool for monitoring. IT's really like having everything you need in one place.
  • IT MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Going Beyond Just Uptime: In-Depth Server Analysis With Ease

    3.0
    Apr 11, 2025
    The product works very well as an uptime monitor for your servers and applications, but it pings all over the country and sometimes if it fails in one location then you will get an error even though it is not really an issue. It was sending traffic over port 80 on the initial setup but once understood then we were able to change that.
Showing Result 1-5 of 24

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