• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on ManageEngine Site24x7

Updated 13th October 2025

What is ManageEngine Site24x7?

ManageEngine Site24x7 is a software that provides monitoring and management solutions for websites, servers, networks, cloud resources, and applications. The software enables organizations to monitor the availability and performance of digital assets in real time, offering capabilities such as uptime monitoring, application performance monitoring, network monitoring, server monitoring, and cloud infrastructure monitoring. Site24x7 supports multi-location website monitoring, synthetic transaction monitoring, log analysis, and real user monitoring. The software aims to help businesses identify, diagnose, and resolve performance bottlenecks across diverse IT environments, supporting various deployment models and providing automated alerting and reporting features to enhance service reliability and operational efficiency.

ManageEngine Site24x7 Pricing

ManageEngine Site24x7 software uses a subscription-based pricing model with multiple plans structured around features, resource usage, and monitoring needs The software offers several tiers, with pricing varying based on the number of monitors, users, and add-on services, and additional customization options are available for organizations with specific requirements

Overall experience with ManageEngine Site24x7

IT Associate
10B - 30B USD, Banking
FAVORABLE

“Site 24x7 Offers Real-Time Alerts and Deep Insights. Would recommend”

4.0
Feb 5, 2026
Overall, I have greatly enjoyed using Site 24x7 because it has helped me better manage my environment and prevent issues before they occur.
IT MANAGER
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Going Beyond Just Uptime: In-Depth Server Analysis With Ease”

3.0
Apr 11, 2025
The product works very well as an uptime monitor for your servers and applications, but it pings all over the country and sometimes if it fails in one location then you will get an error even though it is not really an issue. It was sending traffic over port 80 on the initial setup but once understood then we were able to change that.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Network Management Tools

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Infrastructure Monitoring Tools

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. ManageEngine Site24x7
Logo of ManageEngine Site24x7

ManageEngine Site24x7

byManageEngine
in
4.6
2025
Market Presence: Infrastructure Monitoring Tools, Observability Platforms

About Company

Company Description

Updated 15th January 2025

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Updated 15th January 2025
Year Founded
2002
Head office location
Del Valle, United States
Number of employees
5001 - 10000
Website
https://www.manageengine.com/

Do You Manage Peer Insights at ManageEngine?

Access Vendor Portal to update and manage your profile.

User Sentiment About ManageEngine Site24x7
Reviewer Insights for: ManageEngine Site24x7
Performance of ManageEngine Site24x7 Across Market Features

ManageEngine Site24x7 Likes & Dislikes

Like

The three things I like most about Site 24x7 are: 1. Real-time alerting: This lets me know when something is wrong (even if I'm away from my desk) so I can quickly work to resolve the issue. 2. Monitoring: This provides deep insights on our infrastructure, allowing me to identify devices that may be underutilized or need more resources. 3. Dashboard: We have a monitor set up in our department that just shows the current status of our environment. Each monitored device is represented by a colored block. If a block is not green, we can easily identify it and research it, all by just glancing at the dashboard.

Like

It allows for multiple configurations, and it does give you instant visibility into all applications if configured correctly. You can set multiple different alarms for if a just a service is up compared to the whole server. You can see all details into the server such as storage usage and ram usage. There is an app for your phone. It is very cheap for a monitoring application.

Like

I like most about Site24x7 is its clear and intuitive Dashboard and real-time alerts, it makes monitoring effortless and helps to quickly identify and resolve issues.

Dislike

There aren't necessarily 3 things I dislike about Site 24x7. The biggest complaint has been how overwhelming it can be given the sheer number of available options in the UI. There is definitely a learning curve with this tool, but the UI still looks great and the tool works well.

Dislike

It does require an application to be installed on your devices. Understanding the best way to configure alarms can take some practice. Support was not always quick to respond.

Dislike

There is not much to dislike but if anything, I would say the product offers too many features that it can feel overwhelming at first, however once you get familiar with the interface, it becomes very easy to use and highly efficient.

Top ManageEngine Site24x7 Alternatives

Logo of Dynatrace
1. Dynatrace
4.6
(2369 Ratings)
Logo of New Relic
2. New Relic
4.6
(1620 Ratings)
Logo of Datadog
3. Datadog
4.5
(1349 Ratings)
View All Alternatives

ManageEngine Site24x7 Reviews and Ratings

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Associate
    10B+ USD
    Banking
    Review Source

    Site 24x7 Offers Real-Time Alerts and Deep Insights. Would recommend

    4.0
    Feb 5, 2026
    Overall, I have greatly enjoyed using Site 24x7 because it has helped me better manage my environment and prevent issues before they occur.
  • WINDOWS SYSTEM ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Manage Engine Site24x7 Delivers Intuitive Dashboard and Efficient Real-Time Monitoring

    5.0
    Nov 26, 2025
    Manage EngineSite24 is an excellent and Reliable solution, it offers clear insight, Timely Alert, smooth integration making overall operations much easier to manage
  • IT Infrastructure Manager
    <50M USD
    IT Services
    Review Source

    Reliable feature-rich monitoring platform with excellent visibility and mobile access

    5.0
    Mar 20, 2026
    We've been using Site24x7 for approximately 4 years now and it has become a critical component of our monitoring and operational strategy. It gives us reliable visibility across all our business critical infrastructure, both internal and and for selected client environments.
  • IT Associate
    <50M USD
    Software
    Review Source

    Improved availability and reliability thanks to a great product

    5.0
    Feb 20, 2026
    This product has been absolutely essential to improving insight on how readily available our services are, and it's improved our response time to events due to how quickly we are notified of these via multiple channels.
  • IT Associate
    <50M USD
    IT Services
    Review Source

    A versatile and powerful monitoring tool with minor stability challenges

    4.0
    Feb 9, 2026
    Site24x7 is a very useful and versatile monitoring tool, offering a wide range of features and a clear view of service availability and performace. In daily operations, it meets monitoring and analysis needs well. However, we have experienced occasional stability issues, mainly related to plugins, and in some cases alerts were not properly delivered, which can impact incident response. Overall, it remains an effective solution.
...
Showing Result 1-5 of 348

4.6

(340 Ratings)

Rating Distribution

5 Star
64%
4 Star
34%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6