Name: ManageEngine Site24x7
Rating: 4.6 (340 reviews)

Overview

Product Information on ManageEngine Site24x7

Updated 13th October 2025

What is ManageEngine Site24x7?

ManageEngine Site24x7 is a software that provides monitoring and management solutions for websites, servers, networks, cloud resources, and applications. The software enables organizations to monitor the availability and performance of digital assets in real time, offering capabilities such as uptime monitoring, application performance monitoring, network monitoring, server monitoring, and cloud infrastructure monitoring. Site24x7 supports multi-location website monitoring, synthetic transaction monitoring, log analysis, and real user monitoring. The software aims to help businesses identify, diagnose, and resolve performance bottlenecks across diverse IT environments, supporting various deployment models and providing automated alerting and reporting features to enhance service reliability and operational efficiency.

Overall experience with ManageEngine Site24x7

IT Associate

10B - 30B USD, Banking

FAVORABLE

“Site 24x7 Offers Real-Time Alerts and Deep Insights. Would recommend”

4.0

Feb 5, 2026

Overall, I have greatly enjoyed using Site 24x7 because it has helped me better manage my environment and prevent issues before they occur.

IT MANAGER

Gov't/PS/ED <5,000 Employees, Education

CRITICAL

“Going Beyond Just Uptime: In-Depth Server Analysis With Ease”

3.0

Apr 11, 2025

The product works very well as an uptime monitor for your servers and applications, but it pings all over the country and sometimes if it fails in one location then you will get an error even though it is not really an issue. It was sending traffic over port 80 on the initial setup but once understood then we were able to change that.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Network Management Tools

About Company

Company Description

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Year Founded

2002

Head office location

Del Valle, United States

Number of employees

5001 - 10000

Website

https://www.manageengine.com/

Do You Manage Peer Insights at ManageEngine?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ManageEngine Site24x7

Reviewer Insights for: ManageEngine Site24x7

Performance of ManageEngine Site24x7 Across Market Features

ManageEngine Site24x7 Likes & Dislikes

The three things I like most about Site 24x7 are: 1. Real-time alerting: This lets me know when something is wrong (even if I'm away from my desk) so I can quickly work to resolve the issue. 2. Monitoring: This provides deep insights on our infrastructure, allowing me to identify devices that may be underutilized or need more resources. 3. Dashboard: We have a monitor set up in our department that just shows the current status of our environment. Each monitored device is represented by a colored block. If a block is not green, we can easily identify it and research it, all by just glancing at the dashboard.

It allows for multiple configurations, and it does give you instant visibility into all applications if configured correctly. You can set multiple different alarms for if a just a service is up compared to the whole server. You can see all details into the server such as storage usage and ram usage. There is an app for your phone. It is very cheap for a monitoring application.

I like most about Site24x7 is its clear and intuitive Dashboard and real-time alerts, it makes monitoring effortless and helps to quickly identify and resolve issues.

There aren't necessarily 3 things I dislike about Site 24x7. The biggest complaint has been how overwhelming it can be given the sheer number of available options in the UI. There is definitely a learning curve with this tool, but the UI still looks great and the tool works well.

It does require an application to be installed on your devices. Understanding the best way to configure alarms can take some practice. Support was not always quick to respond.

There is not much to dislike but if anything, I would say the product offers too many features that it can feel overwhelming at first, however once you get familiar with the interface, it becomes very easy to use and highly efficient.

Top ManageEngine Site24x7 Alternatives

4.6

(2369 Ratings)

4.6

(1620 Ratings)

4.5

(1349 Ratings)

View All Alternatives

Peer Discussions

ManageEngine Site24x7 Reviews and Ratings

Recommended Gartner Insights

Market Guide for Infrastructure Monitoring Tools

10B+ USD

Banking

Review Source

Site 24x7 Offers Real-Time Alerts and Deep Insights. Would recommend

WINDOWS SYSTEM ENGINEER

50M-1B USD

IT Services

Manage Engine Site24x7 Delivers Intuitive Dashboard and Efficient Real-Time Monitoring

5.0

Nov 26, 2025

Manage EngineSite24 is an excellent and Reliable solution, it offers clear insight, Timely Alert, smooth integration making overall operations much easier to manage

IT Infrastructure Manager

<50M USD

Reliable feature-rich monitoring platform with excellent visibility and mobile access

Mar 20, 2026

We've been using Site24x7 for approximately 4 years now and it has become a critical component of our monitoring and operational strategy. It gives us reliable visibility across all our business critical infrastructure, both internal and and for selected client environments.

Software

Improved availability and reliability thanks to a great product

Feb 20, 2026

This product has been absolutely essential to improving insight on how readily available our services are, and it's improved our response time to events due to how quickly we are notified of these via multiple channels.

A versatile and powerful monitoring tool with minor stability challenges

Feb 9, 2026

Site24x7 is a very useful and versatile monitoring tool, offering a wide range of features and a clear view of service availability and performace. In daily operations, it meets monitoring and analysis needs well. However, we have experienced occasional stability issues, mainly related to plugins, and in some cases alerts were not properly delivered, which can impact incident response. Overall, it remains an effective solution.