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  1. Home
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  3. ManageEngine Site24x7
Logo of ManageEngine Site24x7

ManageEngine Site24x7

byManageEngine
in
4.6
2025
Market Presence: Infrastructure Monitoring Tools, Observability Platforms

Overview

Product Information on ManageEngine Site24x7

Updated 13th October 2025

What is ManageEngine Site24x7?

ManageEngine Site24x7 is a software that provides monitoring and management solutions for websites, servers, networks, cloud resources, and applications. The software enables organizations to monitor the availability and performance of digital assets in real time, offering capabilities such as uptime monitoring, application performance monitoring, network monitoring, server monitoring, and cloud infrastructure monitoring. Site24x7 supports multi-location website monitoring, synthetic transaction monitoring, log analysis, and real user monitoring. The software aims to help businesses identify, diagnose, and resolve performance bottlenecks across diverse IT environments, supporting various deployment models and providing automated alerting and reporting features to enhance service reliability and operational efficiency.

ManageEngine Site24x7 Pricing

ManageEngine Site24x7 software uses a subscription-based pricing model with multiple plans structured around features, resource usage, and monitoring needs The software offers several tiers, with pricing varying based on the number of monitors, users, and add-on services, and additional customization options are available for organizations with specific requirements

Overall experience with ManageEngine Site24x7

IT Associate
10B - 30B USD, Banking
FAVORABLE

“Site 24x7 Offers Real-Time Alerts and Deep Insights. Would recommend”

4.0
Feb 5, 2026
Overall, I have greatly enjoyed using Site 24x7 because it has helped me better manage my environment and prevent issues before they occur.
IT MANAGER
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Going Beyond Just Uptime: In-Depth Server Analysis With Ease”

3.0
Apr 11, 2025
The product works very well as an uptime monitor for your servers and applications, but it pings all over the country and sometimes if it fails in one location then you will get an error even though it is not really an issue. It was sending traffic over port 80 on the initial setup but once understood then we were able to change that.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Network Management Tools

About Company

Company Description

Updated 15th January 2025

As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

Company Details

Updated 15th January 2025
Year Founded
2002
Head office location
Del Valle, United States
Number of employees
5001 - 10000
Website
https://www.manageengine.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ManageEngine Site24x7
Reviewer Insights for: ManageEngine Site24x7
Performance of ManageEngine Site24x7 Across Market Features

ManageEngine Site24x7 Likes & Dislikes

Like

The three things I like most about Site 24x7 are: 1. Real-time alerting: This lets me know when something is wrong (even if I'm away from my desk) so I can quickly work to resolve the issue. 2. Monitoring: This provides deep insights on our infrastructure, allowing me to identify devices that may be underutilized or need more resources. 3. Dashboard: We have a monitor set up in our department that just shows the current status of our environment. Each monitored device is represented by a colored block. If a block is not green, we can easily identify it and research it, all by just glancing at the dashboard.

Like

It allows for multiple configurations, and it does give you instant visibility into all applications if configured correctly. You can set multiple different alarms for if a just a service is up compared to the whole server. You can see all details into the server such as storage usage and ram usage. There is an app for your phone. It is very cheap for a monitoring application.

Like

Very fast alerting which can save you from long downtime, especially for us who we have enterprise customers.

Dislike

There aren't necessarily 3 things I dislike about Site 24x7. The biggest complaint has been how overwhelming it can be given the sheer number of available options in the UI. There is definitely a learning curve with this tool, but the UI still looks great and the tool works well.

Dislike

It does require an application to be installed on your devices. Understanding the best way to configure alarms can take some practice. Support was not always quick to respond.

Dislike

Sometimes, it can give false positives (for example we have a monitor that will be down for even a millisecond and come back before anyone notices, which is very good by design but can be annoying to due to multiple alerting).

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Peer Discussions

ManageEngine Site24x7 Reviews and Ratings

4.6

(335 Ratings)

Rating Distribution

5 Star
63%
4 Star
35%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Associate
    10B+ USD
    Banking
    Review Source

    Site 24x7 Offers Real-Time Alerts and Deep Insights. Would recommend

    4.0
    Feb 5, 2026
    Overall, I have greatly enjoyed using Site 24x7 because it has helped me better manage my environment and prevent issues before they occur.
  • IT Cloud Solutions Architect
    <50M USD
    IT Services
    Review Source

    Real-Time Environment Alerts Improve Downtime Response

    5.0
    Aug 29, 2025
    The main benefits are its comprehensive and real time alerting of all our environments, whether the environment is on-premises, or hybrid or even cloud only. Site24x7 sends us the appropriate alerts over email or via webhook o we can always prepare and respond.
  • WINDOWS SYSTEM ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Manage Engine Site24x7 Delivers Intuitive Dashboard and Efficient Real-Time Monitoring

    5.0
    Nov 26, 2025
    Manage EngineSite24 is an excellent and Reliable solution, it offers clear insight, Timely Alert, smooth integration making overall operations much easier to manage
  • IT Associate
    <50M USD
    IT Services
    Review Source

    A versatile and powerful monitoring tool with minor stability challenges

    4.0
    Feb 9, 2026
    Site24x7 is a very useful and versatile monitoring tool, offering a wide range of features and a clear view of service availability and performace. In daily operations, it meets monitoring and analysis needs well. However, we have experienced occasional stability issues, mainly related to plugins, and in some cases alerts were not properly delivered, which can impact incident response. Overall, it remains an effective solution.
  • Systems Analysis
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Knowledge Gained Was Substantial Though Firewall Analyzer Is Not Yet Fully Functional

    5.0
    Aug 19, 2025
    It was a great experience and I gained a lot of knowledge about the product and I was well pleased with my experience at the workshop.
...
Showing Result 1-5 of 343

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