• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Manhattan SCALE
Logo of Manhattan SCALE

Manhattan SCALE

byManhattan Associates
in Warehouse Management Systems
4.2

Overview

Product Information on Manhattan SCALE

Updated 13th October 2025

What is Manhattan SCALE?

Manhattan SCALE is a software designed to manage supply chain execution with functionalities supporting warehouse management, transportation management, and distribution solutions. The software enables organizations to handle inventory tracking, order fulfillment, and shipment planning, helping address operational challenges related to accuracy and efficiency in logistics. It supports integration with enterprise resource planning systems and provides configurable workflows for managing inbound and outbound operations. Manhattan SCALE aims to enhance visibility and control over supply chain processes, facilitating compliance with regulatory requirements and optimizing resource utilization in both complex and flexible environments.

Manhattan SCALE Pricing

Manhattan SCALE software utilizes a subscription-based pricing model, typically structured according to user count, deployment options, and feature requirements. The software may offer tiered plans designed for varying business sizes and operational needs, with pricing influenced by the scale of warehouse management operations, service levels, and integration capabilities. Deployment can be via cloud or on-premises, which may affect overall cost.

Overall experience with Manhattan SCALE

SUPPLY CHAIN
10B - 30B USD, Manufacturing
FAVORABLE

“Manhattan SCALE - Simplified WMS ”

5.0
Jul 24, 2025
Manhattan - specifically the Scale version has been used in RA for many years. This system has made it much easier and more efficient for our warehousing needs.
GLOBAL DIRECTOR, MANUTECH, SUPPLY CHAIN
1B - 3B USD, Consumer Goods
CRITICAL

“Be prepared to change”

3.0
Dec 1, 2022
Overall Scale is an average SAAS WMS solution. One of the key reasons for selecting Manhattan is being market leader in our business area and the direct choise of the users. SCALE and manhattan On-prem difference however is huge and adaptability ofcourse not that great

About Company

Company Description

Updated 25th July 2024

Manhattan is a technology provider focused on improving experiences and outcomes in supply chain commerce. We provide software solutions for Omni channel commerce, supply chain planning and supply chain execution. Our cloud native Manhattan active platform technology and industry experience help increase top-line growth and bottom-line efficiency for various brands across the world. Manhattan designs, builds and delivers innovative solutions for stores, transportation networks and fulfillment centers, eliminating silos created by legacy commerce, warehouse and transportation system to create seamless operations and optimal efficiency.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1990
Head office location
Atlanta, United States
Number of employees
1001 - 5000
Annual Revenue
3B-10B USD
Website
http://www.manh.com

Do You Manage Peer Insights at Manhattan Associates?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Manhattan SCALE
Performance of Manhattan SCALE Across Market Features

Manhattan SCALE Likes & Dislikes

Like

There are many strengths with this product, but the best aspect is the scalability to multiple sites and the real-time inventory visibility.

Like

Stability, Efficiency

Like

containerization, wave planning, work generation.

Dislike

Cost can be a deterrent to this product as well as the complex implementation and training. However, once implemented, it has been extremely helpful.

Dislike

Adaptability

Dislike

Auto Demand Replenishment Exception Re-Allocation. Extended Transaction Available Information Time Before Archive Direct Exports From Dashboards Are Limited to 5000 Records

Top Manhattan SCALE Alternatives

Logo of Infios Warehouse Management Systems
1. Infios Warehouse Management Systems
4.5
(284 Ratings)
Logo of Microsoft Dynamics 365 Supply Chain Management
2. Microsoft Dynamics 365 Supply Chain Management
4.4
(172 Ratings)
Logo of Blue Yonder TMS
3. Blue Yonder TMS
4.1
(171 Ratings)
View All Alternatives

Peer Discussions

Manhattan SCALE Reviews and Ratings

4.2

(47 Ratings)

Rating Distribution

5 Star
34%
4 Star
53%
3 Star
11%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

3.9

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SUPPLY CHAIN
    10B+ USD
    Manufacturing
    Review Source

    Manhattan SCALE - Simplified WMS

    5.0
    Jul 24, 2025
    Manhattan - specifically the Scale version has been used in RA for many years. This system has made it much easier and more efficient for our warehousing needs.
  • Director of Engineering
    50M-1B USD
    Consumer Goods
    Review Source

    Almost a 5 Star Review

    4.0
    May 21, 2025
    Great and I would have given a 5 star rating if the system had auto reallocation for demand replenishment exceptions.
  • IT MANAGER
    <50M USD
    Manufacturing
    Review Source

    Support offsets product's weaknesses

    4.0
    May 19, 2025
    The Cloud team is exceptional. Working with CSO can be little frustrating as they tend to insist on calls for things we do not believe require a meeting.
  • Manager, Supply Chain
    50M-1B USD
    Retail
    Review Source

    Unveiling the Flexibility and Reliability of SCALE

    4.0
    Apr 24, 2024
    SCALE overall is a solid reliable product, the product allows custom flows to be created and configured relatively quickly, with the ability to use SQL GUI built configuration to support business logic into the WMS.
  • Digital Product Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Unleashing Business Potential with SCALE

    4.0
    Apr 11, 2024
    SCALE is a great platform to implement due to its ease of configuration as well as the extensibility to create extensions to shape SCALE to fit our business needs. This has allowed us to create processes that work well for our global teams.
...
Showing Result 1-5 of 45

Recommended Gartner Research

  • Critical Capabilities for Warehouse Management Systems
  • Magic Quadrant for Warehouse Management Systems

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.