• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Identity Governance and Administration
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Test Data Management
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Application Integration Platforms
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Independent Third-Party Software Support of Megavendors
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Multiexperience Development Platforms
      • Application Composition Platform
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. MasterControl Manufacturing Excellence
Logo of MasterControl Manufacturing Excellence

MasterControl Manufacturing Excellence

byMasterControl
in
4.5
2025

Overview

Product Information on MasterControl Manufacturing Excellence

Updated 21st November 2025

What is MasterControl Manufacturing Excellence?

MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market faster. Mx enables completely paperless manufacturing with production records (EBR/eDHR) to our modern MES features to electronic logbooks and asset management.

MasterControl Manufacturing Excellence Pricing

MasterControl Manufacturing Excellence software uses a subscription-based pricing model where organizations pay recurring fees based on selected modules, number of users, and deployment preferences. Tiered packages allow scalability and configuration according to manufacturing process needs and regulatory requirements. Pricing varies depending on specific functionalities and integration options chosen.

Overall experience with MasterControl Manufacturing Excellence

MANUFACTURING QUALITY SPECIALIST
<50M USD, Manufacturing
FAVORABLE

“Experiencing MC: Continuous Improvements Amidst Frequent Hiccups”

5.0
Oct 27, 2025
I have enjoyed working with MC and they answer all of my questions. They have a support team where you can put in a ticket and they will start working right away on it. If they have any questions they will reach out to you to set up a meeting and get further information.
QUALITY ASSURANCE SUPERVISOR
<50M USD, Manufacturing
CRITICAL

“Good solution for manufacturing in life sciences”

3.0
Apr 3, 2025
Product is very good and user-friendly for operators but a bit complicated for the Administrator. Current Reporting tool could be better (new reporting tool, Insight, seems to be better but you need to pay for it additionally). It's extremely easy to build a batch book template, even with a very limited experience with the system. You can connect training to your batch book but this function still needs some improvement. Generally, it's hard to find a similar product on the market.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Manufacturing Execution Systems

About Company

Company Description

Updated 7th November 2023

With MasterControl quality management system (QMS) and manufacturing execution system (MES) software, you never have to sacrifice compliance to achieve efficiency. Our solutions are designed to ensure compliance with regulatory requirements while also increasing operational efficiency. By natively connecting quality and manufacturing data in one powerful digital tool, MasterControl enhances data connectivity and provides real-time visibility into processes across the entire life cycle of your regulated products. Over 1,100 companies worldwide use MasterControl solutions to streamline operations, maintain compliance, easily analyze and interpret large amounts of data, and visualize business insights in real time.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1993
Head office location
Salt Lake City, United States
Number of employees
501 - 1000
Website
http://www.mastercontrol.com

Do You Manage Peer Insights at MasterControl?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MasterControl Manufacturing Excellence
Deciding Factors: MasterControl Manufacturing Excellence Vs. Market Average
Performance of MasterControl Manufacturing Excellence Across Market Features

MasterControl Manufacturing Excellence Likes & Dislikes

Like

The product is pretty straight forward to use. Within our company we have had positive feedback on making things electronic for them.

Like

Easy to build new templates Training records connected with batch books Access without logging in to internal company system Can run reports and use Insight Clean and user-friendly layout of manufacturing templates Easy to share batch books with Clients No wasting paper No legibility issues, especially after corrections Easy to implement and train users Quite good control over user access Quick response from Customer Support Team

Like

The most important feature is the ability to quickly access production records during audits. The customer service has also been excellent.

Dislike

hiccups are to be expected however sometimes it seems like they happen often.

Dislike

Limitations of license types are not always clear. Reports are not user friendly and may require additional work. Changing license type is quite complicated and the system doesn't stop you from using more licenses than you actually have. Effective use of Forms requires a full license, which is not a cost effective approach.

Dislike

The most glaring weaknesses involve a complicated user interface, a steep learning curve, and a lack of intuitiveness.

Top MasterControl Manufacturing Excellence Alternatives

Logo of Plex Smart Manufacturing Platform
1. Plex Smart Manufacturing Platform
4
(111 Ratings)
Logo of Proficy Smart Factory MES
2. Proficy Smart Factory MES
4.5
(104 Ratings)
Logo of NoMuda VisualFactory
3. NoMuda VisualFactory
4.8
(100 Ratings)
View All Alternatives

Peer Discussions

MasterControl Manufacturing Excellence Reviews and Ratings

Showing data for 70 ratings and reviews for Manufacturing Execution Systems market. View all 70 ratings and reviews across markets for a complete picture.

4.5

(70 Ratings)

Rating Distribution

5 Star
61%
4 Star
29%
3 Star
10%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANUFACTURING QUALITY SPECIALIST
    <50M USD
    Manufacturing
    Review Source

    Experiencing MC: Continuous Improvements Amidst Frequent Hiccups

    5.0
    Oct 27, 2025
    I have enjoyed working with MC and they answer all of my questions. They have a support team where you can put in a ticket and they will start working right away on it. If they have any questions they will reach out to you to set up a meeting and get further information.
  • MANAGER, STRATEGY
    50M-1B USD
    Consumer Goods
    Review Source

    A Review of MasterControl's Mx Module in the Life Sciences Field

    4.0
    Oct 16, 2025
    While I do not utilize the Mx module on a daily basis, I have had positive experiences based on my limited interaction.
  • ASSOCIATE
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Manufacturing Excellence for Life Sciences

    5.0
    Jan 13, 2026
    Our overall experience has been amazing. The functionality and usefulness is great. It is helping in many areas. The constant improvements are great !
  • QUALITY DIRECTOR
    50M-1B USD
    Manufacturing
    Review Source

    Great for execution in Life Sciences. Simple to Configure. Easy to Use. End Users Love It

    5.0
    Apr 23, 2025
    MasterControl MX module has been instrumental to our operation. Starting up our first medical device product line, the MX module made the creation of electronic batch records incredibly straight forward for personnel brand new to medical device requirements. The product is so straight forward the folks on the production floor have asked for more items be added to the batch record to make their job easier to manage.
  • Lead Ops Training Coordinator
    50M-1B USD
    Manufacturing
    Review Source

    MasterControl: A Life Saver for Document Management in Life Sciences

    5.0
    Apr 23, 2025
    Being able to use MasterControl to keep track of our documents and to track training is greatly helpful to us. It is super easy to use and the MasterControl team is always available and ready to help if any issues come up.
...
Showing Result 1-5 of 70

Recommended Gartner Insights

  • Market Guide for Manufacturing Execution Systems

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.