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  3. MasterControl Manufacturing Excellence
Logo of MasterControl Manufacturing Excellence

MasterControl Manufacturing Excellence

byMasterControl
in
4.5
2025

Overview

Product Information on MasterControl Manufacturing Excellence

Updated 21st November 2025

What is MasterControl Manufacturing Excellence?

MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market faster. Mx enables completely paperless manufacturing with production records (EBR/eDHR) to our modern MES features to electronic logbooks and asset management.

MasterControl Manufacturing Excellence Pricing

MasterControl Manufacturing Excellence software uses a subscription-based pricing model where organizations pay recurring fees based on selected modules, number of users, and deployment preferences. Tiered packages allow scalability and configuration according to manufacturing process needs and regulatory requirements. Pricing varies depending on specific functionalities and integration options chosen.

Overall experience with MasterControl Manufacturing Excellence

MANUFACTURING QUALITY SPECIALIST
<50M USD, Manufacturing
FAVORABLE

“Experiencing MC: Continuous Improvements Amidst Frequent Hiccups”

5.0
Oct 27, 2025
I have enjoyed working with MC and they answer all of my questions. They have a support team where you can put in a ticket and they will start working right away on it. If they have any questions they will reach out to you to set up a meeting and get further information.
QUALITY ASSURANCE SUPERVISOR
<50M USD, Manufacturing
CRITICAL

“Good solution for manufacturing in life sciences”

3.0
Apr 3, 2025
Product is very good and user-friendly for operators but a bit complicated for the Administrator. Current Reporting tool could be better (new reporting tool, Insight, seems to be better but you need to pay for it additionally). It's extremely easy to build a batch book template, even with a very limited experience with the system. You can connect training to your batch book but this function still needs some improvement. Generally, it's hard to find a similar product on the market.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Manufacturing Execution Systems

About Company

Company Description

Updated 7th November 2023

With MasterControl quality management system (QMS) and manufacturing execution system (MES) software, you never have to sacrifice compliance to achieve efficiency. Our solutions are designed to ensure compliance with regulatory requirements while also increasing operational efficiency. By natively connecting quality and manufacturing data in one powerful digital tool, MasterControl enhances data connectivity and provides real-time visibility into processes across the entire life cycle of your regulated products. Over 1,100 companies worldwide use MasterControl solutions to streamline operations, maintain compliance, easily analyze and interpret large amounts of data, and visualize business insights in real time.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1993
Head office location
Salt Lake City, United States
Number of employees
501 - 1000
Website
http://www.mastercontrol.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MasterControl Manufacturing Excellence
Deciding Factors: MasterControl Manufacturing Excellence Vs. Market Average
Performance of MasterControl Manufacturing Excellence Across Market Features

MasterControl Manufacturing Excellence Likes & Dislikes

Like

The product is pretty straight forward to use. Within our company we have had positive feedback on making things electronic for them.

Like

Easy to build new templates Training records connected with batch books Access without logging in to internal company system Can run reports and use Insight Clean and user-friendly layout of manufacturing templates Easy to share batch books with Clients No wasting paper No legibility issues, especially after corrections Easy to implement and train users Quite good control over user access Quick response from Customer Support Team

Like

The most important feature is the ability to quickly access production records during audits. The customer service has also been excellent.

Dislike

hiccups are to be expected however sometimes it seems like they happen often.

Dislike

Limitations of license types are not always clear. Reports are not user friendly and may require additional work. Changing license type is quite complicated and the system doesn't stop you from using more licenses than you actually have. Effective use of Forms requires a full license, which is not a cost effective approach.

Dislike

The most glaring weaknesses involve a complicated user interface, a steep learning curve, and a lack of intuitiveness.

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Peer Discussions

MasterControl Manufacturing Excellence Reviews and Ratings

Showing data for 70 ratings and reviews for Manufacturing Execution Systems market. View all 70 ratings and reviews across markets for a complete picture.

4.5

(70 Ratings)

Rating Distribution

5 Star
61%
4 Star
29%
3 Star
10%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.4

Filter Reviews
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  • MANUFACTURING QUALITY SPECIALIST
    <50M USD
    Manufacturing
    Review Source

    Experiencing MC: Continuous Improvements Amidst Frequent Hiccups

    5.0
    Oct 27, 2025
    I have enjoyed working with MC and they answer all of my questions. They have a support team where you can put in a ticket and they will start working right away on it. If they have any questions they will reach out to you to set up a meeting and get further information.
  • MANAGER, STRATEGY
    50M-1B USD
    Consumer Goods
    Review Source

    A Review of MasterControl's Mx Module in the Life Sciences Field

    4.0
    Oct 16, 2025
    While I do not utilize the Mx module on a daily basis, I have had positive experiences based on my limited interaction.
  • ASSOCIATE
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Manufacturing Excellence for Life Sciences

    5.0
    Jan 13, 2026
    Our overall experience has been amazing. The functionality and usefulness is great. It is helping in many areas. The constant improvements are great !
  • QUALITY DIRECTOR
    50M-1B USD
    Manufacturing
    Review Source

    Great for execution in Life Sciences. Simple to Configure. Easy to Use. End Users Love It

    5.0
    Apr 23, 2025
    MasterControl MX module has been instrumental to our operation. Starting up our first medical device product line, the MX module made the creation of electronic batch records incredibly straight forward for personnel brand new to medical device requirements. The product is so straight forward the folks on the production floor have asked for more items be added to the batch record to make their job easier to manage.
  • Lead Ops Training Coordinator
    50M-1B USD
    Manufacturing
    Review Source

    MasterControl: A Life Saver for Document Management in Life Sciences

    5.0
    Apr 23, 2025
    Being able to use MasterControl to keep track of our documents and to track training is greatly helpful to us. It is super easy to use and the MasterControl team is always available and ready to help if any issues come up.
...
Showing Result 1-5 of 70

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  • Market Guide for Manufacturing Execution Systems

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