• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Domain Registrars
      • Digital Adoption Platforms
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Integration Platforms
      • Test Data Management
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Application Composition Platform
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. MATRIXX Digital Commerce Platform
Logo of MATRIXX Digital Commerce Platform

MATRIXX Digital Commerce Platform

byMATRIXX Software
in CSP Revenue Management and Monetization Solutions
4.2

Overview

Product Information on MATRIXX Digital Commerce Platform

Updated 13th October 2025

What is MATRIXX Digital Commerce Platform?

MATRIXX Digital Commerce Platform is a software designed to support real-time digital commerce operations for communications service providers. The software enables the creation, delivery, and management of digital products and services, including rating, charging, and billing capabilities. It offers support for flexible pricing models, rapid product launches, and personalized customer experiences. MATRIXX Digital Commerce Platform supports integration with existing IT systems and provides tools for managing service usage, balances, and transactions. The software is built to address business challenges related to digital transformation, operational efficiency, and monetization of digital services across various customer segments.

MATRIXX Digital Commerce Platform Pricing

The MATRIXX Digital Commerce Platform software is offered with a pricing model that typically involves subscription-based licensing and can be structured according to usage metrics, such as number of subscribers or transactions. Pricing may vary based on deployment size, required features, and specific customization or integration needs.

Overall experience with MATRIXX Digital Commerce Platform

DIRECTOR
1B - 3B USD, Telecommunication
FAVORABLE

“High potential for future growth”

4.0
Mar 31, 2021
Strong capability list. Ability to deliver a greenfield set up in short span of time .. in weeks to create market impact. High potential challenger to big brands.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 25th July 2024

MATRIXX Software offers a modern converged charging and commerce solution that can operate at a significant scale. Its specialty lies in a cloud native Digital Commerce Platform that provides mission critical software to unlock new opportunities for network monetization. Furthermore, MATRIXX's platform is designed with no-code configuration capabilities, offering service providers the flexibility necessary to design, implement and capitalize on new products and services. MATRIXX Software allows enterprises to take advantage of commercial innovation and provide real-time customer experience, consequently promoting competition and fostering new revenue and growth opportunities across various markets and verticals.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2009
Head office location
Foster City, United States
Number of employees
201 - 500
Website
http://www.matrixx.com

Do You Manage Peer Insights at MATRIXX Software?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MATRIXX Digital Commerce Platform
Performance of MATRIXX Digital Commerce Platform Across Market Features

MATRIXX Digital Commerce Platform Likes & Dislikes

Like

Real time rating and charging Flexibility in pricing configs Partner relationship management

Like

The Matrixx Product can build unique products very quickly.

Like

The online charging functions, scale, product catalog, real time Rating/Billing, ability to control users experience, real time taxation and billing. The engineering team understands the core network and its 3GPP interfaces that tremendously helps with our solution. The team is dedicated towards our success and partners extremely well with the team here at Verizon/Visible. The engineering culture is set right from the head of the company to the most junior member in the company. Strong emphasis on performance and scale management.

Dislike

Customer interface requires work Analytics and reporting is not out of the box

Dislike

The degree of integration.

Dislike

Back End integration with the IT systems is not out of the box implementation, requires an integration effort and build.

Top MATRIXX Digital Commerce Platform Alternatives

Logo of DigitalRoute Usage Data Platform
1. DigitalRoute Usage Data Platform
4.6
(19 Ratings)
Logo of NetCracker
2. NetCracker
4
(6 Ratings)
Logo of Oracle Cloud Scale Billing
3. Oracle Cloud Scale Billing
4.3
(6 Ratings)
View All Alternatives

Peer Discussions

MATRIXX Digital Commerce Platform Reviews and Ratings

4.2

(5 Ratings)

Rating Distribution

5 Star
40%
4 Star
60%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DIRECTOR
    1B-10B USD
    Telecommunication
    Review Source

    High potential for future growth

    4.0
    Mar 31, 2021
    Strong capability list. Ability to deliver a greenfield set up in short span of time .. in weeks to create market impact. High potential challenger to big brands.
  • OCS Technology Team Manager
    10B+ USD
    Telecommunication
    Review Source

    Matrixx setup was easy, integration into IT systems was a challenge.

    4.0
    Aug 6, 2018
    The overall experience with Matrixx has been a positive one, with Matrixx underpinning our Product development and Customer experience ambitions. The Matrixx platform provides us flexibility that could not be considered with other customers platforms. The Matrixx does take a lot of effort to integrate into Northbound (Southbound was a breeze). The Matrixx App drives underpinning H/W & S/W very hard.
  • Head of Technology
    10B+ USD
    Telecommunication
    Review Source

    Seamless integration with the Core Network

    5.0
    Jul 26, 2018
    Integrating Matrixx with the core network and north bound integration with our Ordering and Provisioning platform is what worked seamlessly. Matrixx has solid experienced core network engineering knowledge that has enabled our product offering. Taxation and GL Accounting and Booking were add on development that ate away into the timelines.
  • Chief MVNO officer
    1B-10B USD
    Telecommunication
    Review Source

    Does what it says on the box.

    4.0
    Jul 19, 2018
    Integration to the network was problem free and on time. Ongoing operations are also proceeding smoothly on Matrixx's end.
  • Senior Solutions Management - MVNO
    10B+ USD
    Telecommunication
    Review Source

    Successful Implementation

    5.0
    Aug 14, 2017
    Matrixx has worked out quite well. It enabled us to deliver innovative offers such as Rollover and provide customers with the Capping functionality. What didn't work well is that not all Matrixx features are being fully utilized? This requires a more strategic change in our BSS infrastructure to migrate more features into Matrixx.
Showing Result 1-5 of 5

Recommended Gartner Insights

  • Market Guide for CSP Revenue Management and Monetization Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.