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  3. Mecoms
Logo of Mecoms

Mecoms

byFerranti
in Utility Customer Information Systems
4.1

Overview

Product Information on Mecoms

Updated 13th October 2025

What is Mecoms?

Mecoms is a software designed to support utility companies in managing customer information, billing, meter data, and asset management. The software provides modules for customer care, contract management, consumption tracking, invoicing, and regulatory compliance. Mecoms assists organizations in automating workflows, integrating with enterprise resource planning systems, and streamlining customer service operations. It helps address operational challenges by centralizing data and enabling efficient management of utility processes such as energy distribution, water supply, and related services. The software aims to improve operational efficiency by offering tools that facilitate resource planning, reporting, and stakeholder communication within the utility sector.

Mecoms Pricing

Mecoms software follows a pricing model that is typically structured around modular licensing, where fees may be based on the number of users, volume of transactions, or specific functionalities activated. Pricing can also be influenced by the scale of deployment and support requirements, with options for annual maintenance and integration services available as part of enterprise agreements.

Overall experience with Mecoms

CIO
250M - 500M USD, Energy and Utilities
FAVORABLE

“Mecoms implementation with EAM tool integration over a dozen companies”

4.0
Mar 28, 2018
Ferranti has a high capacity to execute, seems to have problems to find competent partners in the energy sector.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 24th March 2025

Ferranti is a venture capital firm that specializes in High-Tech and Engineering investments. Founded in 1982 by Adrian de Ferranti, the company has a unique blend of financial and managerial resources that assist in the realization of untapped potential in the companies with which it collaborates. Ferranti's approach to each prospective deal is assessed individually, taking into account factors like track record and promising ideas. The company has experience with diverse forms of investment finance such as Management Buy Outs (MBO), Angel Financing, Growth Financing and Rescue Financing. Its investments are truly global, stretching across Europe and beyond.

Company Details

Updated 29th April 2025
Company type
Private
Head office location
Basingstoke, United Kingdom
Number of employees
2 - 10
Website
http://www.ferranti.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Mecoms
Performance of Mecoms Across Market Features

Mecoms Likes & Dislikes

Like

Flexibility and openness

Like

Very good concept that prevents garbage in - garbage out scenarios. Crucial to maintain good level of customer satisfaction. Very open and configurable product.

Dislike

To much bugs and slow performance

Dislike

Some features specific to our needs missing. Performance sometimes sketchy.

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Peer Discussions

Mecoms Reviews and Ratings

4.1

(6 Ratings)

Rating Distribution

5 Star
17%
4 Star
67%
3 Star
17%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.0

Service & Support

3.8

Product Capabilities

4.0

Filter Reviews
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  • CIO
    50M-1B USD
    Energy and Utilities
    Review Source

    Mecoms implementation with EAM tool integration over a dozen companies

    4.0
    Mar 28, 2018
    Ferranti has a high capacity to execute, seems to have problems to find competent partners in the energy sector.
  • Member of Management Board
    1B-10B USD
    Energy and Utilities
    Review Source

    Implementation completed satisfactory but some challenges were underestimated

    4.0
    Mar 9, 2018
    When engaged provided in depth solutions. Professional service with some great personnel. Not the cheapest.
  • CIO
    50M-1B USD
    Energy and Utilities
    Review Source

    Implementation went as planned and we have gained insights from our data

    5.0
    Mar 20, 2018
    Very skilled employees with deep knowledge in the product and our core business.
Showing Result 1-3 of 3

Recommended Gartner Research

  • Market Guide for Utility Customer Information Systems

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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