Name: Meltwater Social Listening
Rating: 4 (5 reviews)

Overview

Product Information on Meltwater Social Listening

Updated 7th July 2026

What is Meltwater Social Listening?

What is Meltwater Social Listening and Analytics? Explore is an integrated platform providing monitoring and AI-powered analysis for billions of social conversations. Connect consumer insights to social strategy and marketing campaigns for a seamless approach to brand promotion, quicker crisis response, and powerful competitor insights without data caps. Who uses Meltwater Social Listening? Marketing and social teams in charge of consumer, competitor, and industry insights. Key capabilities: Monitoring 200B+ social conversations, analysis of 300M+ social profiles, influencer identification, shareable reporting across earned, owned, and paid social, brand-level sentiment and predictive analytics for brand measurement and forecasting, AI agents for Boolean search creation and management, AI-powered insights summarize brand and topic narratives, and access to Meltwater API.

Overall experience with Meltwater Social Listening

Associate - Projects

30B + USD, IT Services

FAVORABLE

“Sysomos - Listen the insights about your brand effectively”

4.0

Oct 4, 2019

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Digital Communications Manager

<50M USD, Miscellaneous

CRITICAL

“Strong on specific channels, but overall experience is poor”

3.0

May 11, 2018

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About Company

Company Description

Meltwater is a company that delivers a comprehensive toolkit incorporating media, social, consumer and sales intelligence. The main business problem it helps solve is the lack of actionable insight from large data sets. They break down information overload, analyzing around 1 billion pieces of daily content and turning them into crucial insights that offer a competitive advantage. Spanning six continents with a myriad of offices, Meltwater serves a global clientele, providing trusted solutions for brands seeking impact.

Company Details

Company type

Public

Year Founded

2001

Head office location

San Francisco, United States

Number of employees

1001 - 5000

Website

http://meltwater.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Meltwater Social Listening

Performance of Meltwater Social Listening Across Market Features